Customer reviews of Black Armoury

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 719 published reviews
5 554 77% 4 92 13% 3 31 4% 2 20 3% 1 22 3%

Summary of reviews

The online store Black Armoury is recognized for its exceptional product quality, with many customers highlighting the well-crafted and visually appealing items they received. The clothing, including jackets and pants, not only meets expectations but also garners admiration from peers. Delivery experiences vary, but several customers note that despite longer wait times, the high quality of the products makes it worthwhile.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Ordering was easy and product arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
that extra special touch was extremely delightful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2022
Delivered fast even if the product was in reapprovisionnement when I order it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Ultra fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
It took a while to arrive, but we understood it would since it came from France. Beautiful practice sword!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Clear communication throughout the order process. When a delay on stock on their end was identified they reached out to me to explain the situation and their next steps. Then they heroically managed ge the entire order shipped and delivered for christmas eve to the UK. Delighted and very satisfied.
Response from Black Armoury
Thank you very much for your kind words. We're very happy the order made it through customs in time. We wish you a very Happy New Year and a sword-filled 2023 !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Thanks again for your excellent equipment, this is my second of many orders. The quality of your foam training bastard sword and sabre are exceptional. I look forward to burning more money with you guys soon, happy new year!
Response from Black Armoury
Happy New Year to you too, John! Thank you very much for your order and your kind words. We look forward to shipping your next order :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Fast, compliant, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Clear and intuitive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Product came very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
I've never had a vendor contacting me for a delay in delivery or adding a note to apologize. Service was beyond excellent. Would recommend any day of the week. Big thank you to Black Armoury!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
The product is in accordance with what was ordered, and delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
From my own experience, I know the problem with delivery difficulties. Of course, a 4-month wait is long. But we are all in the same boat. Gladly I order again from you. Keep going, and above all hold out.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Good, quick and efficient management of setbacks, order ready before the estimated 14 weeks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Top customer service, top advice, my supplier for equipment since I started, I'm not ready to change!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2022
Super speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Practical website, easy order, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Very good brand for equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Quick delivery in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Very effective when you manage to reach them ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Good contact and serivce, even in times of troubles!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
My order with Black Armoury went whitout a hitch. Communications were very good, and the staff were wery solution oriented when I didn't notice that the feder was on back order. It was my own fault of course, but they offered to send another one with a different coloured handle, which I of course accepted. From there on it took only a week before I had in my hands here in Norway I would not hesitate to return to Black Armoury for more HEMA equipment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Quick and everything ok, Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2022
Thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2022
Hello, products conform to the description, excellent can, speed of dispatch. All with a personalized card. I recommend this store and I continue my purchases. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Great gloves fit is perfect, can’t wait to test them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
Quick and problem-free transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Very straight forward, perfect costumer service, they are really approachable and even apologized when a product wasnt available right away. By a hand written letter.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
Reliable delivery and trustworthy. I have used for several overseas deliveries without issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Perfect website !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Super helpful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Great customer service, transparent ordering process.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2022
Arrived in perfect condition of the ordered kit, with no missing items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2022
Product compliant, product left and therefore arrived later than expected but very responsive and efficient seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Good service and great products, really recommended! :D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Great site and email responses were quick. thank you for the excellent customer service and the kind note when my order arrived.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Personalized message accompanying the package. We appreciate it!
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