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D
Rating: 3 out of 5
Too big
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Customer reviews of Boa Fightwear
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 1 737 published reviews
Summary of reviews
Boa Fightwear consistently delivers fast, reliable shipping and well-made products across a range of items, including kimonos, rashguards, shorts, and leggings, with customers praising precise sizing, durable fabrics, and pleasant textures for training and competition. The store’s strength in customer service appears clear through prompt responsiveness by phone or email, helpful advice, and smooth order modifications before shipment. Reviewers frequently highlight the French brand reputation, top-quality finishes, and the overall positive shopping experience, noting quick delivery, good price-quality ratios, and repeat purchases. Overall, the experience centers on rapid delivery, dependable product quality, and attentive, friendly support.
Reviews 2 and 3 stars
Reset filtersL
Rating: 3 out of 5
Fast delivery. Unfortunately, the white gi has some yellowish stains in places. Maybe due to the plastic of the packaging which seems worn and yellowed. Otherwise, very nice gi. Fits correctly. For the tracksuit, just impeccable.
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M
Rating: 3 out of 5
Good quality GI but the internal seams in the pants and jacket cause chafing on the skin only negative point. Very cool design
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M
Rating: 3 out of 5
Good quality gi but the internal seams on the pants and jacket cause chafing on the skin, the only negative point. Very cool design
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F
Rating: 3 out of 5
online payment with credit card does not work!
F
Rating: 3 out of 5
online payment with credit card does not work!
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S
Rating: 3 out of 5
Small size
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F
Rating: 2 out of 5
I paid for express shipping which took three days, as a result the little one did not have a belt for the grading ceremony. The belt is still in the packaging, I don't even know what it looks like, anyway if you order do it at least a week in advance.
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Response from Boa Fightwear
Hello, I am sorry to learn that your experience with the delivery was not satisfactory, especially for such an important moment as the grading ceremony. To clarify the situation: Your order placed on 11/12 at 20:44 was processed and shipped the next day, 12/12 at 11:00, via Chronopost, respecting the deadlines of an express shipment. However, after checking the tracking, it seems that a delay was caused by Chronopost on 17/12, which indicates routing to another pickup point, which does not correspond to the deadlines of an express delivery. I want to assure you that, on my part, all steps were taken quickly, even during this busy holiday period. That said, I understand your dissatisfaction and I want to take my share of responsibility. I therefore invite you to make a return request for the belt, and I will proceed with the refund without any problem. Thank you for your understanding and trust, despite this incident. I remain available for any questions or to help you resolve this quickly. Sportively, OSSS
V
Rating: 3 out of 5
The gear is very good, however they forgot a belt, and instead of making a commercial gesture (like sending it home), they resend it with a delay, but that costs in gas since I am not next to the pickup point.
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S
Rating: 2 out of 5
The quality looks great but very disappointing because the top (A4) is too big for me but the bottom (also A4) is not very tight on me..
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Response from Boa Fightwear
Hello Sara, Thank you for your feedback and for your compliment on the quality of the kimono. We are sorry to hear that the size you received does not fit you perfectly. We understand your frustration and want to ensure that you are fully satisfied with your purchase. At Bôa, we are committed to providing quality service, including in case of size issues. If the top and bottom do not suit you, we invite you to proceed with a return via our site. We accept returns for items that do not fit, and we will fully refund you once the product is returned. To initiate the return, simply follow the instructions on our page: https://boa-fightwear.fr/img/cms/Formulaire-retour/France.pdf Or you can contact us directly: [email protected] 0982507665 for assistance. We will be happy to assist you in this process and ensure that you are refunded quickly. We hope this solution will work for you and we remain at your disposal for any other questions. We also hope to have the opportunity to serve you again and provide you with a more satisfying experience in the future. OSSSS
I
Rating: 3 out of 5
OK that's fine
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
Very good
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A
Rating: 3 out of 5
-
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Response from Boa Fightwear
Hello Khalil, We have taken your comment into account and we want to assure you that we are here to help you. Satisfaction is our absolute priority. If you have any concerns or issues, please do not hesitate to let us know so that we can address them quickly. We are here to provide you with the best possible experience. Best regards, The customer service team
A
Rating: 3 out of 5
Order received well but not in the right size?? Otherwise very good product quality.
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A
Rating: 3 out of 5
Order received well but not in the right size?? Otherwise very good product quality.
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A
Rating: 3 out of 5
The trousers were dirty.
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V
Rating: 3 out of 5
The trousers were dirty.
A
Rating: 2 out of 5
Size not compliant
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Response from Boa Fightwear
Hello Ali, Our size L is indeed compliant with standards, but it does not correspond to your morphology since you wanted to obtain an XXL in exchange, a size that is no longer available in stock. A return and a refund is of course possible, provided that we receive the product new and in its original packaging. Furthermore, we are always available by phone, email or via our chat to guide our customers on the right size to choose before any order to avoid any disappointment. Sportively. Yannick
A
Rating: 2 out of 5
Size not compliant
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Response from Boa Fightwear
Hello Ali, Our size L is indeed compliant with standards, but it does not correspond to your morphology since you wanted to obtain an XXL in exchange, a size that is no longer available in stock. A return and a refund is of course possible, provided we receive the product new and in its original packaging. Furthermore, we are always available by phone, email, or via our chat to guide our customers on the right size to choose before any order to avoid any disappointment. Sportively. Yannick
A
Rating: 3 out of 5
Easy navigation, quick online chat and good advice. Bad rating for very long delivery
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A
Rating: 3 out of 5
I had to call due to a delivery error
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A
Rating: 3 out of 5
There is no belt, big disappointment! It is not specified that there is no belt!
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A
Rating: 2 out of 5
The ordered product has what appears to be light stains on the buttocks and pelvis. It turns out that these are actually worn areas of the fabric. I am disappointed, yet I am used to good products from boa. DE ALMEIDA FERNANDO
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Response from Boa Fightwear
Hello Mrs. DE ALMEIDA FERNANDO, Is it possible to look together at the noted defect so that we can see and correct it. The two indicated areas have a clear mesh design in the background. Here is the email to send the photos [email protected] CDT
A
Rating: 3 out of 5
Correct and serious site, attentive and responsive staff. The only downside is that I am very disappointed with the women's clothing which, although of very good quality, is very undersized. I wear size L and the leggings don't even reach my knees. It's really a shame.
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