9.7/10
★★★★★
based on 5487 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Opinion about the site : BOBIJOO Filed on : 11/08/22 Note : 1/5 Opinion : I received my package and the jewel is indeed similar to the picture. On the other hand it is a pity to learn after the purchase that this type of gold plating, like all the others, is sensitive to the PH of the skin, to certain acid liquids etc. It would be more honest to mention it on the description sheet... to avoid disappointments... Moral: nothing replaces gold and it is better to wait until you have the money to buy a beautiful gold jewel than toc....
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Jacqueline T.
purchased on 06/08/2022
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Answer from BOBIJOO
Hello Jacqueline, we're sorry you weren't entirely satisfied with your purchase. We take note of your comment and we always take the time to explain to our customers the characteristics of the different types of gold plating and jewelry they choose. Thank you again for your comment and your opinion of BOBIJOO.
1 /5
★☆☆☆☆
My order was defective
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Marine B.
purchased on 22/07/2022
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Answer from BOBIJOO
Hello Marine, We are very sorry that your order did not arrive in good condition. We take great pride in providing a satisfactory customer experience and will try to improve. Please contact us again so that we can take steps to rectify the situation.
1 /5
★☆☆☆☆
Der Ring passt nicht, er ist zu klein. Ich möchte ihn umtauschen gegen einen größeren. How can I do it?
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Gerd W.
purchased on 11/07/2022
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Answer from BOBIJOO
Hello Gerd, I'm sorry the ring isn't working for you and you'd like to exchange it. We are honored to offer you a quality product and we do our best to satisfy our customers. Please contact us so that we can find a satisfactory solution for you. Thank you for your understanding! Best regards, BOBIJOO.
1 /5
★☆☆☆☆
Item never received even though the package tracking indicates that it was delivered. 2 emails sent and no response. I found a number on Google on which I asked to be called back, no call back. What should I do?
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Linda L.
purchased on 01/07/2022
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Answer from BOBIJOO
Hello Linda, we're sorry you haven't received your item yet. We will do our best to find a satisfactory result and get back to you as soon as possible. Thank you for your patience.
1 /5
★☆☆☆☆
Condition of the plating too yellow it shows that the jewel is fake very disappointed with my order
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Gaetan M.
purchased on 07/07/2022
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Answer from BOBIJOO
Hello Gaetan, please accept our sincerest apologies for the poor condition of the tackle. We are fully aware that you did not receive the item of the quality you expected and for this reason we will do everything in our power to ensure that this negative experience does not happen again. Thank you for taking the time to review BOBIJOO and for sharing your experience with us.
1 /5
★☆☆☆☆
I've been waiting for a week for my order to arrive, and it's already been a week!
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Alyssa R.
purchased on 15/06/2022
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Answer from BOBIJOO
Hello Alyssa,
We are sorry to hear that your package has not yet arrived. We invite you to contact our customer service so that your order can be investigated and processed as soon as possible.
Thank you for your patience and trust.
Yours faithfully
The BOBIJOO team
1 /5
★☆☆☆☆
I placed my order for 3 chains (necklace) to add a pendant that was given to me for my birthday. Unfortunately the clasp of one of the three chains arrived broken, leaving me to doubt the quality of the chains. I would like to make a return and be refunded.
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Valentin A.
purchased on 04/06/2022
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Answer from BOBIJOO
Hello Valentin,

Sorry for your negative experience with our products and I fully understand your frustration. We're sorry you had a bad experience and will gladly refund you for the defective item. Please let us know how we can help you further.
1 /5
★☆☆☆☆
Poor quality, rough finish
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Lauryane S.
purchased on 12/03/2022
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Answer from BOBIJOO
Hi Lauryane, we apologize for the poor quality and rough finish you encountered. We work hard to provide exceptional quality and service. Thank you for giving us a second chance.
1 /5
★☆☆☆☆
Cufflinks arrived unsoldered. Indeed, I had to put a point of glue in order to simply use them.
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Julien A.
purchased on 05/12/2021
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Answer from BOBIJOO
Hello Julien,
I'm sorry for the inconvenience you've experienced with your order and I apologize for this. We do our utmost to guarantee impeccable quality and I understand your dissatisfaction. I suggest you contact us directly to find a suitable solution to your problem. Thank you for your confidence in BOBIJOO.
1 /5
★☆☆☆☆
I will never order anything from your site again. I received a watch with water that only stopped in the end and I ended up throwing it in the garbage 1 hour later.
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Miguel D.
purchased on 18/06/2021
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1 /5
★☆☆☆☆
The jewel is of bad quality. It seemed to have been used before. Nothing to do with the presentation picture on your website. Disappointing.
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Anaelle J.
purchased on 09/02/2021
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1 /5
★☆☆☆☆
I did not receive my package. It was lost...
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Claudine P.
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Answer from BOBIJOO
Dear customer, we are sorry and despite our research and the claim opened with the Post Office, your package was probably "lost" (holiday season ...), we have initiated a refund of your order. Sorry again and thank you for your trust. The BOBIJOO team.