9.7/10
★★★★★
based on 5934 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I placed my order for 3 chains (necklace) to add a pendant that was given to me for my birthday. Unfortunately the clasp of one of the three chains arrived broken, leaving me to doubt the quality of the chains. I would like to make a return and be refunded.

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Valentin A.
purchased on 04/06/2022
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Answer from BOBIJOO
Hello Valentin,

Sorry for your negative experience with our products and I fully understand your frustration. We're sorry you had a bad experience and will gladly refund you for the defective item. Please let us know how we can help you further.
1 /5
★☆☆☆☆

Poor quality, rough finish

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Lauryane S.
purchased on 12/03/2022
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Answer from BOBIJOO
Hi Lauryane, we apologize for the poor quality and rough finish you encountered. We work hard to provide exceptional quality and service. Thank you for giving us a second chance.
1 /5
★☆☆☆☆

Cufflinks arrived unsoldered. Indeed, I had to put a point of glue in order to simply use them.

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Julien A.
purchased on 05/12/2021
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Answer from BOBIJOO
Hello Julien,
I'm sorry for the inconvenience you've experienced with your order and I apologize for this. We do our utmost to guarantee impeccable quality and I understand your dissatisfaction. I suggest you contact us directly to find a suitable solution to your problem. Thank you for your confidence in BOBIJOO.
1 /5
★☆☆☆☆

I will never order anything from your site again. I received a watch with water that only stopped in the end and I ended up throwing it in the garbage 1 hour later.

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Miguel D.
purchased on 18/06/2021
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1 /5
★☆☆☆☆

The jewel is of bad quality. It seemed to have been used before. Nothing to do with the presentation picture on your website. Disappointing.

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Anaelle J.
purchased on 09/02/2021
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1 /5
★☆☆☆☆

I did not receive my package. It was lost...

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Claudine P.
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Answer from BOBIJOO
Dear customer, we are sorry and despite our research and the claim opened with the Post Office, your package was probably "lost" (holiday season ...), we have initiated a refund of your order. Sorry again and thank you for your trust. The BOBIJOO team.