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A
Rating: 5 out of 5
Very good as usual
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Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
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A
Rating: 3 out of 5
I have a box of chocolate that was opened and the box was damaged.
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Response from Bonbonrama
We are sorry that a product has been damaged in transit. We would like to remind you that if a confection arrives in a condition that would prevent it from being sold, please contact us by telephone (04 69 96 63 36) or by e-mail ([email protected]). Our teams are on hand to find a solution and, above all, to take steps to prevent any recurrence.
A
Rating: 5 out of 5
very good and fast delivery thank you
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A
Rating: 5 out of 5
Fast ordering on the site and fast delivery too
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A
Rating: 5 out of 5
very professional! ultra fast! choice! .... perfect!
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A
Rating: 5 out of 5
Very good service and quality sweets but some sweets are missing like the fruit rotella which I am desperately looking for.
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Response from Bonbonrama
Hello and thank you for sharing your opinion! To answer your question, Rotella Fruit is no longer manufactured for France. It can only be found on the German or Italian market, but unfortunately we don't have access to it.
A
Rating: 5 out of 5
No complaints. Everything perfect. Never disappointed. Best prices, excellent delivery, top-notch customer service. Well done and thank you.
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A
Rating: 5 out of 5
Always responsive to even the most complicated requests and always available to satisfy customers.
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A
Rating: 5 out of 5
Very satisfied with my order very good products
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A
Rating: 5 out of 5
A
Rating: 5 out of 5
perfect, easy to read
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A
Rating: 5 out of 5
Fast, attentive customer service and no problems with the products.
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A
Rating: 5 out of 5
Super happy with my order, fast delivery and well packaged.
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A
Rating: 5 out of 5
perfect as usual, thank you!
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A
Rating: 5 out of 5
Fast delivery very well packed nothing to complain about I would recommend soon
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A
Rating: 4 out of 5
Very fast delivery but a bit of candy breakage...
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A
Rating: 5 out of 5
Very good quote, I found a lot of little things, and a big thank you to your packing team because the sweets were very, very, very well packed.
Parcel received this morning in excellent condition.
I will come back to your site for my next order.
Best regards.
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Parcel received this morning in excellent condition.
I will come back to your site for my next order.
Best regards.
A
Rating: 5 out of 5
Hello, not much to say, for the packaging of products impeccable.
Except for one thing, not enough types of finished candy and vidal,
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Except for one thing, not enough types of finished candy and vidal,
A
Rating: 5 out of 5
Well packaged and very fast
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A
Rating: 5 out of 5
Quality products fast delivery
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A
Rating: 5 out of 5
Fast and reliable!
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A
Rating: 5 out of 5
Perfect in every way! Thank you
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A
Rating: 4 out of 5
Fast delivery, and sweets received in good condition.
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A
Rating: 5 out of 5
Always top-quality products! Super-fast delivery!
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A
Rating: 4 out of 5
Good value for money and fast delivery
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
I recommend Fast delivery and very well packaged items
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A
Rating: 5 out of 5
Very good. Also, my candy store is in Spain and I received my package in 3 days and everything in perfect condition, which is great. Thank you very much.
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A
Rating: 5 out of 5
Very good first experience, I recommend and have already recommended a delivery
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A
Rating: 5 out of 5
Exactly what I was looking for to put in my parcels. Fast delivery.
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Great thanks
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A
Rating: 3 out of 5
Beware of product composition: I had asked for E129-free cables, and you called me to certify the absence of E129. However, on the boxes of some cables, the E129 did not appear, paradoxically, on the packaging, but was stamped on the transparent top of the packaging. Otherwise everything else was ok, preparation, transport, delivery times...
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Nice
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A
Rating: 5 out of 5
Everything was perfect.
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A
Rating: 5 out of 5
Fast and satisfying
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A
Rating: 2 out of 5
Package in poor condition and poor carrier
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Response from Bonbonrama
We are sorry to learn via this notice that the package arrived in poor condition. But the most important thing is that the goods inside the parcel are in good condition. If the condition of the products is too poor to be sold, I remind you that customer service, easily reachable on 04 69 96 63 36 (free number) is there to find a solution. We also remind you that you can make a reservation if the parcel is presented to you in doubtful condition.
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Order conformed and quickly delivered
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