/10
★★★★★
based on 2688 reviews published
★★★★★
based on 2688 reviews published
Latest positive customer reviews
4
/5
★★★★☆
No worries from bonbonrama just the delivery was delayed by the deliveryman .
Acheteur Vérifié
purchased on 20/02/2018
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5
/5
★★★★★
Fast, trouble-free service
Acheteur Vérifié
purchased on 18/02/2018
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5
/5
★★★★★
There's nothing to complain about with your way of working: orders are taken quickly, pick-up and delivery are equally quick, and the products are delivered in good condition and on a TV that exceeds all expectations.
Acheteur Vérifié
purchased on 27/02/2018
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5
/5
★★★★★
Very efficient Ordering and shipping
Acheteur Vérifié
purchased on 16/02/2018
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5
/5
★★★★★
Very good very fast
Acheteur Vérifié
purchased on 20/02/2018
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5
/5
★★★★★
Top!!! Order received on time as expected.
Acheteur Vérifié
purchased on 16/02/2018
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5
/5
★★★★★
It's perfect, very quickly delivered in a very sympathetic way and very smiling, very attentive, site very easy to use, very clear, without surprise.
Acheteur Vérifié
purchased on 07/02/2018
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5
/5
★★★★★
Easy ordering and fast delivery.
Acheteur Vérifié
purchased on 03/02/2018
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4
/5
★★★★☆
Thank you
Acheteur Vérifié
purchased on 25/01/2018
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5
/5
★★★★★
Very good selection, fast shipping, loyalty points, and interesting special offers.
Acheteur Vérifié
purchased on 02/02/2018
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5
/5
★★★★★
Very well packaged and delivered very quickly
Acheteur Vérifié
purchased on 06/02/2018
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5
/5
★★★★★
Everything is perfect
Acheteur Vérifié
purchased on 26/01/2018
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5
/5
★★★★★
Fast serious I recommend!!!
Acheteur Vérifié
purchased on 29/01/2018
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5
/5
★★★★★
Lots of choice and fast delivery. Very friendly staff. I highly recommend this wholesaler.
Acheteur Vérifié
purchased on 30/01/2018
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5
/5
★★★★★
Delivered ahead of schedule and very good value for money.
Acheteur Vérifié
purchased on 27/01/2018
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5
/5
★★★★★
At the reception 2 packages opened without too much damage. The management immediately sent me a package to compensate me for the damage.
Acheteur Vérifié
purchased on 23/01/2018
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 18/01/2018
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4
/5
★★★★☆
Fine, but the pallet arrived in poor condition
Acheteur Vérifié
purchased on 12/01/2018
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Answer from Bonbonrama
Thank you for your feedback. We are sorry that the carrier damaged the pallet. In this type of situation, please do not hesitate to call us to report the incident. In your case, our customer service department will contact you to find out whether any goods have been damaged. Next time, don't hesitate to make a reservation on the delivery note, taking a photo of the pallet. Our carrier (Schenker-Joyau) insures the goods transported, and if any sweets are damaged, you will be promptly compensated and suffer no prejudice.
5
/5
★★★★★
Quick handling of my order/ on-time delivery/ complete and well-protected products
Acheteur Vérifié
purchased on 09/01/2018
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5
/5
★★★★★
Express delivery, quality to match. The only drawback is that delivery is a bit expensive and it's impossible to select a relay point delivery (page bug).
Acheteur Vérifié
purchased on 10/01/2018
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Answer from Bonbonrama
Thank you again for your order and your feedback! There are several reasons why we are obliged to charge a delivery fee for orders under 350 euros: our margins are very small, as we offer wholesale prices, and confectionery is a heavy, inexpensive product (3 to 10 euros per kilo). It would be impossible for us to offer these prices and delivery. We offer delivery on orders of 350 euros or more. Other sites charge little for delivery but compensate with higher rates. For Relai colis, the bug has been corrected, but the rate is practically the same, since GLS also transports the parcel to the Relai point.
5
/5
★★★★★
Fine
Acheteur Vérifié
purchased on 05/01/2018
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 06/01/2018
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5
/5
★★★★★
Fast delivery well packaged products nothing to say + very friendly deliveryman to mention too
Acheteur Vérifié
purchased on 06/01/2018
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5
/5
★★★★★
Very good and responsive
Acheteur Vérifié
purchased on 27/12/2017
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4
/5
★★★★☆
Very good site, excellent products. However, my parcel was delivered to my neighbor's house without telling me. I had to call the delivery service.
Acheteur Vérifié
purchased on 25/12/2017
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Answer from Bonbonrama
Thank you for your review and your compliments! Sorry for the small delivery problem. We use a service provider called GLS to deliver the parcels and out of the thousand or so delivery drivers who work for them (or for other transport companies for that matter!), some are not as reliable as others. For your convenience, we've opted for the Flex Delivery service, which alerts you by e-mail to the day and time of delivery, and lets you change them at your convenience. And to give the delivery driver the best possible chance of finding you, we've included your cell phone number... Despite our best efforts, sometimes that's not enough... So we're going to report this incident to our service provider. Thank you in any case for taking the necessary steps to find your parcel!
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 08/01/2018
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5
/5
★★★★★
Good responsiveness.
Acheteur Vérifié
purchased on 28/12/2017
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5
/5
★★★★★
Fast delivery. Package well packed. Satisfied.
Acheteur Vérifié
purchased on 12/12/2017
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4
/5
★★★★☆
Clear, simple site, easy to access.
Acheteur Vérifié
purchased on 05/12/2017
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5
/5
★★★★★
Very fast and attractive prices
Acheteur Vérifié
purchased on 05/12/2017
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