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A
Rating: 4 out of 5
Good product
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Customer reviews of boutique-malakoff.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 877 published reviews
Summary of reviews
Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
A bit expensive for a box of 70 but excellent.
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A
Rating: 4 out of 5
An experiment to be repeated soon
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A
Rating: 3 out of 5
I received my order with an exploded pot of pate a tartiner and a missing item. After several emails from me, they were replaced and sent to me. On the other hand, the advent calendar had all its chocolates melted and all white: big disappointment.
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Response from boutique-malakoff.fr
Hello, we're sorry for the inconvenience with your order. We will do our utmost to improve our delivery service and packaging to avoid such problems in the future. We hope you were able to enjoy your products and we remain at your disposal for any further problems. Thank you for your feedback. Sincerely, the Malakoff boutique team.
A
Rating: 4 out of 5
Excellent and fast shipping
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A
Rating: 4 out of 5
Correct overall
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A
Rating: 4 out of 5
Quite practical to use
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A
Rating: 2 out of 5
Doesn't look at all like the real Malakoff of my childhood!
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Response from boutique-malakoff.fr
Hello, thank you for taking the time to leave a review on our site. We are sorry to hear that your experience did not live up to your expectations. We are constantly listening to our customers in order to improve our services and products. DISCOVER OUR NEW RECIPE. Thank you again for your feedback.
A
Rating: 3 out of 5
Disappointed by the quality
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Response from boutique-malakoff.fr
We are sorry to hear that you have been disappointed by the quality of our store. We appreciate your feedback and will do our utmost to improve our products for your future satisfaction. Thank you for your feedback.
A
Rating: 4 out of 5
Excellent
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