Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 877 published reviews
5 787 90% 4 63 7% 3 17 2% 2 8 1% 1 2 0%

Summary of reviews

Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Very easy to use, very pleasant to find what you're looking for.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/12/2021
little choice of product and package, which is a pity because the products are of high quality and very good.
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Response from boutique-malakoff.fr
Hello, we're sorry you were disappointed by our selection of products and packages. However, we are delighted that you enjoyed their quality and taste. We value your opinion and will do our best to improve our offer in the future. Thank you for choosing our store. Have a nice day!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/12/2021
Disappointed with the chocolates. I didn't find what I ate when I was young. Too bad
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Response from boutique-malakoff.fr
Hello, thank you for your honest review. We're sorry your chocolates didn't bring back your childhood memories. DISCOVER OUR NEW RECIPE. We look forward to seeing you on boutique-malakoff.fr.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Super site and super boutique!!!! Want to try everything?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Ordered for the holidays. A shipping error but then a very efficient customer service, reshipping my order the same day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
It's perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Order arrived quickly. Products well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Delicious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Despite a late order, I received my chocolates before Christmas, with the added surprise of a dozen mini malacoff. I'm very happy and my heartfelt thanks to the team. Merry Christmas and happy holidays.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Pleasantly surprised by products in original gift packaging. The name Malakoff evokes my childhood and I hope to rediscover the familiar quality and taste. Order and delivery confirmed, deadlines met, impec.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery, nothing to complain about!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
everything arrived this morning but i'm not going to eat it, i'm diabetic. i'll keep it black
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
everything arrived quickly and in good condition. 5 stars but this parcel is the one i sent to a friend for her children. i don't know why the email came to me.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Chocolats delucieux
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
We are familiar with both products and have purchased them again Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good product and fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery and excellent chocolates
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
I've been ordering for two years and I'm delighted with the quality, plus it reminds me of my childhood.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
NOTHING TO SAY VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
The, site, and delivery, perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Beautiful boxes . Quality chocolates. Thank you for the little surprises
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Order received very quickly I have not yet tasted the products I am waiting for Christmas
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
very good impeccable box and very well protected products. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Order delivered very quickly. Glad to have the chocolate bars of my childhood back.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
clear, precise site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
The website is clear and easy to use. The delivery was fast, less than a week to receive the order, and the relationship with the customer is very good. I highly recommend this site, and especially the treats it sells.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Nice site, store missing in Alès.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Complete site, fast and very careful delivery. I quickly find the products I like and there's a lot of choice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Order received quickly and conforms to my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
VERY CLEAR SITE
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
practical, easy-to-use site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Simple, easy-to-use site. Wide range of products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
always very good. I appreciated the year-end discount. Thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
I was happy to find the chocolates of my childhood, the taste and presentation have not changed, moreover it is a French product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
A store to visit regularly, a real treat.
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