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Rating: 5 out of 5
I recommend
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Customer reviews of boutique-malakoff.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 877 published reviews
Summary of reviews
Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
From ordering on the website to tasting, it was a real pleasure and above all a delight. Only the little jars of the different spreads (Amoureux boxed set) had moved. But nothing was damaged. Very nicely packaged, we're delighted. Thank you very much for your help.
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A
Rating: 5 out of 5
Very good taste
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A
Rating: 3 out of 5
Perfect in terms of ease, speed except that on delivery, one product was missing.
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Response from boutique-malakoff.fr
Hello, Your review is about a missing item, which has been refunded, and not about the quality of our chocolates. I'm sorry about the error of our order preparer and I apologize on his behalf. Bin à vous.
A
Rating: 5 out of 5
Very nice site
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery and very well packaged.
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A
Rating: 5 out of 5
Very well done, easy to find your way around
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Impeccable: fast, serious order tracking, top packaging, perfect delivery, quality products.
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A
Rating: 5 out of 5
products arrive quickly and intact
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A
Rating: 5 out of 5
Nothing to say, perfect
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A
Rating: 4 out of 5
Clear site
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A
Rating: 5 out of 5
super site
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A
Rating: 5 out of 5
Order received quickly, top customer service because one of the products was out of stock, exchanged for an equivalent...and a little gift to apologize... chocolate still excellent as always.
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A
Rating: 5 out of 5
Very good products. Fast and very careful delivery, they even took care to put a freezer roll so that the chocolate didn't melt!
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A
Rating: 5 out of 5
Very satisfied order received quickly and very well packaged. My order had refrigerated batteries so that the chocolate would not melt in the heat! Bravo for the packaging.
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A
Rating: 5 out of 5
Total satisfaction
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A
Rating: 5 out of 5
very easy to access!
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Perfect...
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A
Rating: 5 out of 5
Great products, great delivery and great speed. A real pleasure to help yourself. A treat for the whole family.
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A
Rating: 5 out of 5
Very good products.
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A
Rating: 4 out of 5
Nothing to say about the taste of the chocolates, but the high shipping costs are a hindrance to a small order. Despite the small cooler, chocolates delivered in outside weather of 35 degrees Celsius inevitably arrived melted. It would be nice to be able to buy Malakoff in relay stores such as delicatessens.
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A
Rating: 5 out of 5
Easy to order, fast delivery, excellent packaging quality, very good heat protection.
Always with the customer in mind
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Always with the customer in mind
A
Rating: 5 out of 5
Nothing to complain about, RAS, packing is serious in refrigerated bags with eutectic plate (ordered in June, 35°c). 48h delivery. And the chocolates are Malakoff, little marvels!
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A
Rating: 5 out of 5
Satisfied, fast delivery and very good information from the colissimo service.
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A
Rating: 5 out of 5
your site is very well done.we don't risk getting lost when ordering.as for the chocolates, they're very good.I've rediscovered that delicious little taste from my childhood that mom used to offer my brother and myself when we were being good.I've offered them to several people and they have the same opinion as me.my congratulations.
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A
Rating: 5 out of 5
Navigation on the site remains fluid and well structured according to the search. Delivery is in line with what I selected in terms of delivery time and service.
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A
Rating: 5 out of 5
Very good house and good welcome
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Rating: 5 out of 5
I'm always happy to order from your site, very easy to use and full of good things to eat.
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A
Rating: 5 out of 5
Top of the range, I was able to make a lovely gift for my mother. You can wrap and personalize your gift with a card.
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Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Delicious! The quality is worth the price, it's a treat! And for me, a Nutella fan, the taste is really similar, if not better!
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A
Rating: 5 out of 5
Very clear and perfect
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A
Rating: 5 out of 5
Perfect, as usual
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Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Excellent products.
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Rating: 5 out of 5
everything is perfect
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