Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 877 published reviews
5 787 90% 4 63 7% 3 17 2% 2 8 1% 1 2 0%

Summary of reviews

Boutique-malakoff.fr consistently delivers on product quality with chocolate selections described as delicious, well protected, and of excellent quality, including a variety of options and thoughtful gifts added to orders. The delivery experience is highlighted by fast, careful, on-time shipping and reliable order fulfillment, sometimes with small gestures like samples or gifts in the package. Customer service and follow-through are praised for smooth, professional service, accurate order handling, and helpful support that keeps customers coming back. Overall, the store earns strong positive notes for dependable reliability, presentation, and the enjoyment of the chocolates.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Simple site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Nice site, easy to use. Fast shipping, well packaged order, some chocolates as gifts very welcome. Warmly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Very good service. Order delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Too bad there's no longer a store in Alès.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Very fast delivery, excellent chocolates, I recommend these products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
On-time delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2020
I received my order with an exploded pot of pate a tartiner and a missing item. After several emails from me, they were replaced and sent to me. On the other hand, the advent calendar had all its chocolates melted and all white: big disappointment.
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Response from boutique-malakoff.fr
Hello, we're sorry for the inconvenience with your order. We will do our utmost to improve our delivery service and packaging to avoid such problems in the future. We hope you were able to enjoy your products and we remain at your disposal for any further problems. Thank you for your feedback. Sincerely, the Malakoff boutique team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Very good products, intuitive site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2021
As ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Nothing to add. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very satisfied with my orders (a delight!), the delivery time and the site. You guys are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
A real treat. I recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good chocolate fast service recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Very good chocolates excellent A downside I would have preferred to have the choice of the composition of spreads ...
lots of nice little chocolates as gifts
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
SUPER GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
just great, much better than other well-known brands
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Order packed with care and delivered on time.
Excellent chocolate!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
Fast shipping Well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
very nice to have added caramels
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Good products, fast delivery, and even a few chocolates added to the parcel. Nice to find sugar-free products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2020
No worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
I made this order to please my parents so that they could rediscover the good taste of the chocolates they used to enjoy a few years ago. It's great, they've really enjoyed it and have fallen back into childhood. Please don't change anything and thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Everything is perfect And the Malakoff...it's a childhood memory At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Quick and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Very pleasant site. Excellent products. Helpful staff. Looking forward to visiting your premises as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Very easy to order, fast delivery, impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Clear, well-organized site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fast and careful delivery. And I appreciated the loose chocolates offered in the parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
everything went very smoothly, easy ordering, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
No problem to place my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
Very satisfied with my order and the products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Very well designed and easy to find what you're looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
The site is easy to navigate Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
order received very quickly in secure packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2020
It's easy to navigate the site and place orders. All the more so as the store has plenty of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Good products fast delivery
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