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Rating: 5 out of 5
Very good
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Customer reviews of boutique-malakoff.fr
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 877 published reviews
Summary of reviews
Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.
Reviews 2, 3, 4 and 5 stars
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Rating: 4 out of 5
delivery was on time and well-packed, parcel in good condition
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A
Rating: 5 out of 5
Simple website to find products, fast delivery and very well packaged pots.
Chocolates as delicious as ever!
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Chocolates as delicious as ever!
A
Rating: 5 out of 5
Super I love it reminds me of my childhood.
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A
Rating: 5 out of 5
Already my second order. The good taste of my childhood rediscovered!!!
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A
Rating: 5 out of 5
Fast delivery and good quality
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A
Rating: 5 out of 5
I discovered this site by chance and visited it. It's a great discovery, with many delicacies yet to be tasted.
I'll definitely be ordering more.
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I'll definitely be ordering more.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast, efficient delivery.
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A
Rating: 4 out of 5
Good products, I recommend.
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A
Rating: 5 out of 5
All products ordered at the top!
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 5 out of 5
Very easy to access site. Products clearly visible
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A
Rating: 5 out of 5
Order promptly dispatched with the gift wrapping you requested, plus a few samples!
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A
Rating: 5 out of 5
Fluid, simple site. The products are really excellent. Plenty of choice. Fast delivery. Highly recommend.
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Rating: 5 out of 5
Order received very quickly. Really nice as the festive season approaches.
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A
Rating: 5 out of 5
A selection of perfectly prepared dark and milk chocolates. A real reminder of my childhood. Very respectful of shipping (packaging, delivery time...) Plus the gift chocolates, very pro, top and very pleasant ️.
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A
Rating: 5 out of 5
Fast, impeccable service. Very clear website.
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A
Rating: 5 out of 5
It was perfect
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A
Rating: 4 out of 5
Very user-friendly site
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
Easy
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A
Rating: 4 out of 5
The concept was original. In one of the packs there were only 18 products, instead of the 20 sold. If all the products were organic, it would be better and there would be no E.
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A
Rating: 5 out of 5
Really very good, maybe even too good, because there are too many emails linked to order taking, validation, confirmation, payment (3 emails between Paypal, Socgen and the store), ....
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A
Rating: 5 out of 5
Quality chocolates made in Lozère! Perfect delivery.
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A
Rating: 5 out of 5
Great service, fast delivery!
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A
Rating: 5 out of 5
FAST DELIVERY AND EXCELLENT QUALITY PRODUCTS
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A
Rating: 5 out of 5
Perfect thank you for your seriousness
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A
Rating: 3 out of 5
Delivery impeccable and fast. Chocolates not conform to the real malakoffs. No hazelnuts on them. Very disappointed with the quality.
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Response from boutique-malakoff.fr
Thank you for your comment. We are sorry to hear that our chocolates did not meet your expectations. HAVE A LOOK AT OUR NEW RECIPE. We hope you will give us another chance in the future.
A
Rating: 5 out of 5
Very good products that I've been eating since I was a kid (I'm 63). I even managed to convince my sister-in-law (who's Swiss) and she finds everything delicious, that's saying something.
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Rating: 5 out of 5
VERY FAST SERVICE FROM ORDER TO RECEPTION. I DON'T ORDER FROM BOUTIQUE-MALAKOFF very often, but THIS YEAR MY CHILDREN WHO LIVE IN ALASKA ARE ASKING ME FOR MALAKOFF(S), and MY CHILDREN ARE LOVED. PLUS THE INDIVIDUAL PACKS ARE VERY HYGIENIC.
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A
Rating: 5 out of 5
Very clear and delicious site. Fast and careful delivery.
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Rating: 3 out of 5
Nothing to report
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Response from boutique-malakoff.fr
Thank you for your feedback. We are pleased that you are satisfied with your purchase from our site. Please do not hesitate to contact us should you require any further assistance or information. We are always available to help you in any way we can. Thank you again for your trust and loyalty to our store.
A
Rating: 5 out of 5
Fast delivery Always quality
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Rating: 4 out of 5
The site is very good.
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A
Rating: 5 out of 5
Very easy to use
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Rating: 5 out of 5
Clear website, order processed and delivered quickly, secure packaging.
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Rating: 5 out of 5
Nothing to complain about, everything's good, it's perfect (which explains my "copy-pasted" on the reviews below!
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A
Rating: 5 out of 5
Very good praline
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Rating: 5 out of 5
I was absolutely delighted to discover the lovely van and the 2 cv garnished with mixed chocolates from Malakoff. It will be a Christmas present for our grandson. Thank you also for the chocolate samples included in the parcel. They are all excellent! Perfect tracking and delivery time.
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