Customer reviews of boutique-malakoff.fr

9,7 /10

Based on 877 published reviews

Summary of reviews

Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié

Published on 17/02/2021 à 16h37 following a purchase from 11/12/2020

very good site

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Acheteur vérifié

Published on 17/02/2021 à 16h17 following a purchase from 24/10/2020

Very satisfied

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Acheteur vérifié

Published on 17/02/2021 à 15h26 following a purchase from 20/12/2020

Good product

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Acheteur vérifié

Published on 17/02/2021 à 13h18 following a purchase from 06/12/2020

excellent

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Acheteur vérifié

Published on 17/02/2021 à 12h56 following a purchase from 28/11/2020

Excellent

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Acheteur vérifié

Published on 17/02/2021 à 11h21 following a purchase from 15/11/2020

fine

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Acheteur vérifié

Published on 17/02/2021 à 10h37 following a purchase from 04/11/2020

A bit expensive for a box of 70 but excellent.

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Acheteur vérifié

Published on 17/02/2021 à 10h11 following a purchase from 23/01/2021

Pleasant site, quality products

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Acheteur vérifié

Published on 17/02/2021 à 10h03 following a purchase from 05/11/2020

Easy and clear navigation Fast delivery Very good chocolate I would definitely recommend Customer service very good

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Acheteur vérifié

Published on 17/02/2021 à 09h30 following a purchase from 02/12/2020

Order delivered very quickly! Everything was great.

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Acheteur vérifié

Published on 17/02/2021 à 09h26 following a purchase from 18/01/2021

Internet super and delivery r. a. s Packages super well protected compared to the jars and pleasantly surprised by the little attention discovered your chocolates. Thank you

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Acheteur vérifié

Published on 17/02/2021 à 09h11 following a purchase from 23/01/2021

Perfect as usual!!!

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Acheteur vérifié

Published on 17/02/2021 à 09h07 following a purchase from 07/02/2021

quick and easy

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Acheteur vérifié

Published on 17/02/2021 à 09h06 following a purchase from 23/11/2020

satisfied

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Acheteur vérifié

Published on 17/02/2021 à 08h51 following a purchase from 21/10/2020

An experiment to be repeated soon

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Acheteur vérifié

Published on 17/02/2021 à 08h47 following a purchase from 18/12/2020

RAS-RAS

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Acheteur vérifié

Published on 17/02/2021 à 08h36 following a purchase from 15/11/2020

Pleasant and complete

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Acheteur vérifié

Published on 17/02/2021 à 08h33 following a purchase from 31/10/2020

Very good products Good contact A jar arrived broken through no fault of their own, they offered to replace it I recommend

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Acheteur vérifié

Published on 17/02/2021 à 08h30 following a purchase from 04/02/2021

Serious store, fast delivery and very good quality chocolate. We've been coming to malakoff for several years for the christmas markets, and this year we had to order from the site, and we weren't disappointed with the delivery.

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Acheteur vérifié

Published on 17/02/2021 à 08h26 following a purchase from 27/11/2020

My order arrived promptly and in very careful packaging.

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Acheteur vérifié

Published on 17/02/2021 à 08h16 following a purchase from 11/02/2021

Everything was perfect, as usual. From the order, always accompanied by small, much-appreciated gifts, to the speedy delivery, we're never disappointed.

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Acheteur vérifié

Published on 17/02/2021 à 08h03 following a purchase from 23/11/2020

Very good

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Acheteur vérifié

Published on 17/02/2021 à 07h58 following a purchase from 10/11/2020

Well done

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Acheteur vérifié

Published on 17/02/2021 à 07h49 following a purchase from 26/11/2020

very good product perfect souvenir of youth

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Acheteur vérifié

Published on 17/02/2021 à 07h44 following a purchase from 09/11/2020

Simple site

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Acheteur vérifié

Published on 17/02/2021 à 07h30 following a purchase from 24/01/2021

Nice site, easy to use. Fast shipping, well packaged order, some chocolates as gifts very welcome. Warmly recommend.

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Acheteur vérifié

Published on 17/02/2021 à 07h23 following a purchase from 16/11/2020

Very good service. Order delivered quickly.

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Acheteur vérifié

Published on 17/02/2021 à 06h55 following a purchase from 15/12/2020

Too bad there's no longer a store in Alès.

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Acheteur vérifié

Published on 17/02/2021 à 06h29 following a purchase from 23/01/2021

Very fast delivery, excellent chocolates, I recommend these products.

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Acheteur vérifié

Published on 17/02/2021 à 04h18 following a purchase from 04/11/2020

On-time delivery

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Acheteur vérifié

Published on 17/02/2021 à 00h22 following a purchase from 14/11/2020

I received my order with an exploded pot of pate a tartiner and a missing item. After several emails from me, they were replaced and sent to me. On the other hand, the advent calendar had all its chocolates melted and all white: big disappointment.

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Response from boutique-malakoff.fr Published on 11/03/2024

Hello, we're sorry for the inconvenience with your order. We will do our utmost to improve our delivery service and packaging to avoid such problems in the future. We hope you were able to enjoy your products and we remain at your disposal for any further problems. Thank you for your feedback. Sincerely, the Malakoff boutique team.

Acheteur vérifié

Published on 17/02/2021 à 00h07 following a purchase from 28/01/2021

Very good products, intuitive site and fast delivery.

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Acheteur vérifié

Published on 16/02/2021 à 23h57 following a purchase from 02/02/2021

As ordered

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Acheteur vérifié

Published on 16/02/2021 à 23h12 following a purchase from 22/12/2020

Excellent and fast shipping

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Acheteur vérifié

Published on 16/02/2021 à 23h01 following a purchase from 21/01/2021

Nothing to add. Perfect!

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Acheteur vérifié

Published on 16/02/2021 à 23h00 following a purchase from 17/12/2020

Very satisfied with my orders (a delight!), the delivery time and the site. You guys are great!

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Acheteur vérifié

Published on 16/02/2021 à 22h58 following a purchase from 10/11/2020

A real treat. I recommend ++++

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Acheteur vérifié

Published on 16/02/2021 à 22h54 following a purchase from 25/11/2020

Very good chocolate fast service recommend

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Acheteur vérifié

Published on 16/02/2021 à 22h48 following a purchase from 11/11/2020

Very good chocolates excellent A downside I would have preferred to have the choice of the composition of spreads ...
lots of nice little chocolates as gifts

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Acheteur vérifié

Published on 16/02/2021 à 22h47 following a purchase from 22/11/2020

SUPER GOOD

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