Customer reviews of boutique-malakoff.fr

9,7 /10

Based on 877 published reviews

Summary of reviews

Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.

Reviews 2, 3 and 5 stars

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Acheteur vérifié

Published on 16/02/2021 à 21h41 following a purchase from 22/12/2020

Very well designed and easy to find what you're looking for!

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Acheteur vérifié

Published on 16/02/2021 à 21h37 following a purchase from 03/01/2021

Doesn't look at all like the real Malakoff of my childhood!

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Response from boutique-malakoff.fr Published on 11/03/2024

Hello, thank you for taking the time to leave a review on our site. We are sorry to hear that your experience did not live up to your expectations. We are constantly listening to our customers in order to improve our services and products. DISCOVER OUR NEW RECIPE. Thank you again for your feedback.

Acheteur vérifié

Published on 16/02/2021 à 21h32 following a purchase from 26/11/2020

The site is easy to navigate Fast delivery

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Acheteur vérifié

Published on 16/02/2021 à 21h31 following a purchase from 11/11/2020

order received very quickly in secure packaging.

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Acheteur vérifié

Published on 16/02/2021 à 21h30 following a purchase from 31/10/2020

It's easy to navigate the site and place orders. All the more so as the store has plenty of choice.

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Acheteur vérifié

Published on 16/02/2021 à 21h29 following a purchase from 03/12/2020

Good products fast delivery

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Acheteur vérifié

Published on 16/02/2021 à 21h29 following a purchase from 15/11/2020

Disappointed by the quality

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Response from boutique-malakoff.fr Published on 11/03/2024

We are sorry to hear that you have been disappointed by the quality of our store. We appreciate your feedback and will do our utmost to improve our products for your future satisfaction. Thank you for your feedback.

Acheteur vérifié

Published on 16/02/2021 à 21h27 following a purchase from 06/02/2021

Everything is perfect and the chocolates are excellent!

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Acheteur vérifié

Published on 16/02/2021 à 21h25 following a purchase from 17/10/2020

Order received promptly and compliant.

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Acheteur vérifié

Published on 16/02/2021 à 21h25 following a purchase from 03/12/2020

Good product and fast delivery

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Acheteur vérifié

Published on 16/02/2021 à 21h24 following a purchase from 05/11/2020

Everything was perfect

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Acheteur vérifié

Published on 16/02/2021 à 21h22 following a purchase from 04/11/2020

Superb discovery...everything was perfect and the telephone reception was top notch. Thank you very much and see you soon.

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