Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.
I'm always delighted with the orders I place with you! The products are divine, the service excellent and the delivery fast!
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Response from boutique-malakoff.fr
Thank you Lea for your positive feedback! We are delighted that you are satisfied with our products and service. We will continue to do our utmost to offer you a pleasant shopping experience on our site. See you soon on boutique-malakoff.fr!"
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Jeremy A.
Rating: 4 out of 5
following a purchase from 29/03/2024
It's a good chocolate, but it's far from being the same as in the old days, already the bars were much smaller and you could see the peanuts cut on all sides and the chocolate didn't have that texture, it was much softer and smoother, it's a good initiative to revive Malakoff chocolate (and yes I know it well I used to look for 1/2 or 3 bars when I was buying cigarettes for my father), so good chocolate but not the same taste as in the old days!!!
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Response from boutique-malakoff.fr
Thank you for your review of our website, boutique-malakoff.fr. We are delighted that you have enjoyed our chocolate, but we are sorry that you have noticed a difference from the product of yesteryear. We have taken your comments into account and are continually working to improve our recipes to provide you with the best chocolate possible. We hope you will continue to enjoy our products. Thank you again for your trust and loyalty. Have a nice day.
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christian N.
Rating: 5 out of 5
following a purchase from 31/03/2024
Very good product,
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Response from boutique-malakoff.fr
Thank you for your positive review, Christian. We are delighted that you like our product and hope to see you soon on our site. Please feel free to share your experience with your friends and family. See you soon on boutique-malakoff.fr!
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Gaëlle Z.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very, very good - hard to stop - at the same time, a small bite is enough to savour ;-)
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Response from boutique-malakoff.fr
We're delighted you enjoyed your experience on our site, Gaëlle! We hope to continue satisfying you with our delicious gourmet bites. Thank you for your review and your note!
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Chloé P.
Rating: 5 out of 5
following a purchase from 24/03/2024
Very satisfied with my parcel and very well packaged, thank you.
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Response from boutique-malakoff.fr
Thank you so much for your positive feedback, Chloé! We're delighted that you enjoyed your order and we always do our best to ensure that our packages are well packed. We hope to see you soon on our site.
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jean D.
Rating: 5 out of 5
following a purchase from 22/03/2024
Always quality products and record delivery
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Response from boutique-malakoff.fr
Dear Jean,
I'm delighted to see that you are still satisfied with our products on the boutique-malakoff.fr website. We attach great importance to the quality of our products and the speed of our delivery service. Your 5/5 rating encourages us to continue on this path. We look forward to satisfying you again with your next purchase.
Sincerely, [Your name]
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laurent C.
Rating: 5 out of 5
following a purchase from 22/03/2024
Excellent product with a taste of our childhood
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Response from boutique-malakoff.fr
We're delighted that our products bring back fond memories of your childhood! We work hard every day to offer you quality products that will awaken your taste buds. We look forward to seeing you again in our store.
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Cécile E.
Rating: 5 out of 5
following a purchase from 21/03/2024
Perfect! Fast and well packaged.
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Response from boutique-malakoff.fr
Thank you Cécile for your positive review! We are delighted that your shopping experience on our site was satisfactory. Don't hesitate to come back to us if you need other products from our store. Have a nice day! The boutique-malakoff.fr team
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Pierre C.
Rating: 5 out of 5
following a purchase from 16/03/2024
No problem, parcel delivered on time, chocolate as good as ever.
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Response from boutique-malakoff.fr
Thank you very much for your feedback and your loyalty to our online store. We're delighted to have met your expectations and to count you among our satisfied customers. See you soon on boutique-malakoff.fr!
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Maria Z.
Rating: 5 out of 5
following a purchase from 13/03/2024
Always delighted, it's my Malakoff from my childhood I always find them with pleasure and greediness thank you very much Ise
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Response from boutique-malakoff.fr
Thank you Maria for your positive feedback on our boutique-malakoff.fr website. We are delighted that you are able to rediscover the taste of your childhood through our products. We hope to delight you with our delicious Malakoffs for many years to come. Thank you for your loyalty and trust!
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Roxanne B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Satisfied with my order: a real treat!
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Response from boutique-malakoff.fr
Thank you Roxanne for your positive feedback! We're delighted that you enjoyed your order and that you're enjoying our products. We hope to see you soon on our website boutique-malakoff.fr for new gourmet tastings.
A
ALEXANDRA S.
Rating: 5 out of 5
following a purchase from 09/03/2024
Very good product, fast shipping 🙂
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Response from boutique-malakoff.fr
Hello Alexandra,
Thank you for your positive feedback on our product and our prompt service. We're delighted you like our product and look forward to serving you again in the future. Have a nice day!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 09/03/2024
The shipment met my expectations. It was perfect.
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Response from boutique-malakoff.fr
Hello Nathalie, thank you for your note and your positive feedback on our website boutique-malakoff.fr. We are delighted that your order met your expectations. Don't hesitate to come back to us if you need other products. Sincerely, The boutique-malakoff.fr team.
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Jean B.
Rating: 5 out of 5
following a purchase from 07/03/2024
Fast delivery, always quality products
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, Jean! We're delighted that your shopping experience on our site was satisfactory. We also pride ourselves on offering quality products and fast delivery. Your satisfaction is our priority and we hope to see you soon on boutique-malakoff.fr!
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Estelle Z.
Rating: 5 out of 5
following a purchase from 07/03/2024
Back to childhood ..... as good as ever and we're making them happy....😄💖
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback! We're delighted to have been able to bring you a little nostalgia and happiness with our products. We hope to see you soon on our site. Have a nice day!
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Annie P.
Rating: 5 out of 5
following a purchase from 05/03/2024
ultra-rapid order service and parcel reception (48h), meticulous product packaging. Quality products, real taste of chocolate and hazelnuts. I recommend the dark chocolate and hazelnut spread.
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Response from boutique-malakoff.fr
Thank you very much for your review, Annie! We're delighted to hear that you appreciated the speed of our service and the quality of our products, especially our dark chocolate with hazelnuts and our chocolate spread. We hope to see you soon on our boutique-malakoff.fr website. Thanks again for your recommendation and for your 5-star rating! We hope to see you soon!
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Marie D.
Rating: 5 out of 5
following a purchase from 01/03/2024
Very happy with my order. Malakoff chocolates remind me of my childhood.
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Response from boutique-malakoff.fr
Thank you very much for your comment, Marie. We're delighted that our boutique brings back fond memories of your childhood. We hope to see you soon on our site!
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Martine P.
Rating: 5 out of 5
following a purchase from 03/03/2024
Excellent products that take us back to our childhood. Delivery time respected and fast.
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Response from boutique-malakoff.fr
I'm delighted that our products brought back fond memories of your childhood, Martine. Your satisfaction is our greatest reward. Thank you for your recommendation and your perfect score!
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Emilie L.
Rating: 5 out of 5
following a purchase from 23/02/2024
Perfect
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Response from boutique-malakoff.fr
Thank you very much for your excellent feedback, Emilie! We're delighted you enjoyed your experience on our boutique-malakoff.fr website. We hope to see you soon among our satisfied customers. See you soon!
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Noëlle C.
Rating: 5 out of 5
following a purchase from 21/02/2024
Excellent! I recommend as you go 👍👍👍
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Response from boutique-malakoff.fr
Thank you for your positive review, Noëlle! We're delighted to count you among our satisfied customers. Don't hesitate to come back regularly to discover our new products. Thank you again for your recommendation and your perfect score. See you soon on boutique-malakoff.fr.
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Arnaud W.
Rating: 5 out of 5
following a purchase from 19/02/2024
The chocolates of my childhood!!!
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Response from boutique-malakoff.fr
Thank you very much for your positive review of our site, Arnaud! We're delighted that our chocolates bring back fond memories of your childhood. Don't hesitate to come back and visit us on boutique-malakoff.fr to treat yourself again.
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jacques C.
Rating: 5 out of 5
following a purchase from 17/02/2024
Perfect
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, Jacques. We are delighted that you are satisfied with our boutique-malakoff.fr website. We hope to see you again soon for even greater satisfaction. Thank you again for your 5/5 rating. We look forward to serving you again.
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Romain C.
Rating: 5 out of 5
following a purchase from 15/02/2024
Clear and easy to navigate website. Package received promptly and products packaged with care.
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Response from boutique-malakoff.fr
Thank you for your positive feedback on our boutique-malakoff.fr website, we are delighted that you have appreciated its clarity and ease of navigation. We are also pleased to know that your order was delivered quickly and that our products were carefully packaged. Thank you again for your trust and your 5/5 rating, which encourages us to continue offering you a quality service. See you soon on our website!
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Edith F.
Rating: 5 out of 5
following a purchase from 03/02/2024
A delicious treat
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Response from boutique-malakoff.fr
Thank you for your positive review, Edith! We're delighted you enjoyed our online store and our products. We hope to see you soon on boutique-malakoff.fr for more gourmet delights.
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Mylene V.
Rating: 5 out of 5
following a purchase from 04/02/2024
Perfect very good
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Response from boutique-malakoff.fr
Hello Mylene,
Thank you for your positive feedback on our boutique-malakoff.fr website. We are pleased that your experience was satisfactory. If you have any suggestions or comments, please let us know. We are always listening to our customers to improve our services.
Best regards,
Romain
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Daniel C.
Rating: 2 out of 5
following a purchase from 01/02/2024
Too many problems to order
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Response from boutique-malakoff.fr
Hello, Thank you for your comment, although I don't understand where you're having trouble ordering. Our latest reviews of the website demonstrate its simplicity. If you have had any difficulties, please accept our apologies. For your information, there's a live chat facility in the bottom right-hand corner where you can ask any questions you may have: we'll get back to you as soon as possible. Have a nice day.
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Anne Sophie L.
Rating: 5 out of 5
following a purchase from 31/01/2024
Excellent
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Response from boutique-malakoff.fr
Thank you for your positive review, Anne Sophie. We are delighted that you enjoyed your experience on our website boutique-malakoff.fr. We hope to see you soon!
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Muriel R.
Rating: 5 out of 5
following a purchase from 16/01/2024
I order these chocolates regularly and we love them. They are my favourite.
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Response from boutique-malakoff.fr
Hello Muriel, thank you for your comment and your loyalty to our online store. We're delighted you like our chocolates so much! We will continue to offer you quality products that will satisfy your taste buds. See you soon on our site!
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Laetitia T.
Rating: 5 out of 5
following a purchase from 20/01/2024
Nice site that goes straight to the point, the pages aren't loaded with useless text and/or images. Easy to use, you quickly find what you're looking for (when you know what you want). After that, the only downside, but I think it's for most customers, is the prices.
My purchase is an extra (and it's been 2 years since I bought any) for Candlemas and to please the amateurs in the house. Otherwise, very good, always as good as ever for me, a Montpellier resident for 52 years.
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Response from boutique-malakoff.fr
Thank you for your review of our boutique-malakoff.fr website, Laetitia. We're glad you found our site easy to use and appreciated its simplicity. We're sorry our prices didn't fit your budget, but we hope you enjoyed your Candlemas purchase. We hope to continue pleasing you with our quality products and thank you for your loyalty as a Montpellieran for over 50 years. Thank you again for your support and trust. We hope to see you soon! The MALAKOFF & Cie team
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Jm B.
Rating: 5 out of 5
following a purchase from 20/01/2024
Site well done, packaged order sent perfectly and quickly.
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, it encourages us to continue to offer quality service to our customers. Please feel free to share your experience with your friends and family, and to return to our site for future purchases. We're delighted to count you among our satisfied customers. See you soon on boutique-malakoff.fr!
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martine B.
Rating: 5 out of 5
following a purchase from 18/01/2024
consistently efficient service
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Response from boutique-malakoff.fr
Thank you very much for your positive review of our site. It gives us great pleasure to know that you were satisfied with our service. We hope to be able to count you among our loyal customers in the future. Please do not hesitate to contact us if you have any further queries, we will be delighted to help. Thank you again for your confidence. Romain
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Jean-Claude G.
Rating: 5 out of 5
following a purchase from 18/01/2024
As easy to use as ever
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback, Mr Jean-Claude. We're delighted that you like our site and find it easy to use. We look forward to seeing you on boutique-malakoff.fr!
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Frederique L.
Rating: 5 out of 5
following a purchase from 09/01/2024
Hello everything is perfect fast shipping ️️️ I recommend thank you. Frederique
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Response from boutique-malakoff.fr
Hello Frederique,
Thank you very much for your review of our boutique-malakoff.fr website. We are delighted that you are satisfied with our services and the speed of delivery. We also thank you for your recommendation.
Have a nice day!
The MALAKOFF & Cie team
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Christophe D.
Rating: 5 out of 5
following a purchase from 07/01/2024
Well-designed store, attracting curiosity with its various products.
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Response from boutique-malakoff.fr
Thank you very much Christophe for your positive review of our site! We're delighted to know that you've appreciated the quality of our store and our products. We hope to see you soon on boutique-malakoff.fr!
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Romain C.
Rating: 5 out of 5
following a purchase from 04/01/2024
Easy-to-navigate store with a wide range of products
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Response from boutique-malakoff.fr
Thank you very much for your positive feedback on our site! We are delighted that you found our store easy to navigate and hope to see you soon on boutique-malakoff.fr. Thank you for your 5/5 rating!
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CHRISTIAN A.
Rating: 5 out of 5
following a purchase from 03/01/2024
VERY GOOD I RECOMMEND
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Response from boutique-malakoff.fr
Thank you very much for your confidence in our online store! We are delighted that you are satisfied with our products and services. Don't hesitate to come back to us if you need any other products. We hope to see you soon!
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Jacques T.
Rating: 5 out of 5
following a purchase from 18/12/2023
Having made a mistake with my order, everything was done to ensure that I was delivered as quickly as possible. Thank you, I recommend it.
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Response from boutique-malakoff.fr
Hello Jacques, thank you for your review of our boutique-malakoff.fr website. We are delighted to have been able to resolve your order error quickly and to have delivered to you as soon as possible. Thank you for your recommendation, it encourages us to always provide the best service to our customers. We hope to see you soon on our site!
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Martine M.
Rating: 5 out of 5
following a purchase from 26/12/2023
Fast and efficient. Thank you
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Response from boutique-malakoff.fr
Thank you for your positive feedback, Martine. We are delighted to hear that you were satisfied with our service on boutique-malakoff.fr. We remain at your disposal for any future orders. Thank you again for your trust and your 5/5 rating. We look forward to seeing you again on our site!
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Thomas J.
Rating: 5 out of 5
following a purchase from 24/12/2023
I really like their products
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Response from boutique-malakoff.fr
Thank you very much for your positive review of our boutique-malakoff.fr website! We are delighted that you like our products. We hope to see you soon on our site to discover our new products!
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SYLVIE G.
Rating: 5 out of 5
following a purchase from 21/12/2023
Good, beautiful products. The chocolate is very good and the containers are really nice. We love receiving and offering these chocolates. A lovely original idea to go back to childhood with Casimir and the pretty little cars. Easy to order (less easy to choose, as we'd take anything!). Super-fast delivery! For us, they're always a pleasure to taste and a great gift to give.
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Response from boutique-malakoff.fr
Hello SYLVIE, Just a quick note to thank you for taking the time to write a review on 29-12-2023 of our Brand. Best wishes for the future. The MALAKOFF & Cie Team
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