Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you had an excellent experience on our site. Your satisfaction is our priority and we hope to see you again soon on boutique-malakoff.fr.
Best regards,
The MALAKOFF & Cie team
V
VALERIE G.
Rating: 4 out of 5
following a purchase from 18/12/2025
Excellent chocolates
Translated reviews
Response from boutique-malakoff.fr
Dear Valérie,
Thank you very much for your positive feedback and for taking the time to share your experience on our site. We are delighted that you enjoyed our chocolates and hope to see you again soon at boutique-malakoff.fr. Please feel free to share your suggestions so that we can continue to improve to achieve 5/5.
Best regards,
The MALAKOFF & Cie team
S
SANDRINE G.
Rating: 4 out of 5
following a purchase from 06/12/2025
There was a small jar of 'sparkling chocolate' spread that was poorly sealed. There was grease all over the box. So I won't be giving this gift set as planned. Otherwise, everything else is fine.
Translated reviews
Response from boutique-malakoff.fr
Hello Sandrine,
Thank you very much for your feedback and for the 4/5 rating. We are sorry to learn that the "sparkling chocolate" spread was not well sealed and that this caused an inconvenience. Your comment is valuable to us, and we will ensure to check the quality of our products. We hope that you enjoyed the rest of the gift box and that you will give us another chance in the future.
Best regards, The MALAKOFF & Cie team
B
Bernard A.
Rating: 4 out of 5
following a purchase from 04/12/2025
Fast delivery
Translated reviews
Response from boutique-malakoff.fr
Hello Bernard,
Thank you very much for your positive feedback and for your rating of 4/5! We are delighted to hear that you appreciated the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site to achieve 5/5.
Best regards, The MALAKOFF & Cie team
M
MEJEAN DANIELLE M.
Rating: 4 out of 5
following a purchase from 06/11/2025
Order was honored very quickly and meets expectations
Translated reviews
Response from boutique-malakoff.fr
Hello MEJEAN DANIELLE,
Thank you very much for your positive review and your score of 4/5! We are delighted to learn that your order was processed quickly and that it meets your expectations. Please feel free to return to boutique-malakoff.fr for your future purchases.
Best regards,
The Malakoff & Cie team
S
SGARGI DANIEL S.
Rating: 4 out of 5
following a purchase from 22/10/2025
Excellent but too expensive
Translated reviews
Response from boutique-malakoff.fr
Hello Mr. SGARGI,
Thank you for your positive review and constructive remarks. We strive to offer quality products, and your feedback on prices encourages us to continue seeking solutions to provide a better quality-price ratio. Please feel free to reach out to us for any other suggestions or questions.
Best regards,
The Malakoff & Cie team
P
PERNDORFER ARNOLD P.
Rating: 4 out of 5
following a purchase from 17/10/2025
Absolutely great products (my office colleagues liked them a lot), unfortunately there was a broken jar in the package
Translated reviews
Response from boutique-malakoff.fr
Hello Mr. PERNDORFER,
We sincerely thank you for your positive feedback on our products and are delighted to hear that your colleagues enjoyed them. However, we are sorry to learn that you received a broken jar and we apologize for this inconvenience. We have received the photo of the broken jar and we are processing its refund today.
Best regards,
The MALAKOFF & Cie team
J
JUSTINE PASTORE J.
Rating: 4 out of 5
following a purchase from 04/08/2025
The shipment of these products should be made in cool packages in the summer, but I love the products.
Translated reviews
Response from boutique-malakoff.fr
Dear Justine Pastore, we sincerely thank you for your positive feedback on our website boutique-malakoff.fr and your valuable comments. We take into account your suggestion regarding shipping in refrigerated packages during the summer to improve our customers' experience. The shipment in refrigerated transport is offered to you via Chronofresh with an additional charge. We are delighted that you appreciate our products and hope to see you again soon!
The Malakoff & Cie team.
F
Francine B.
Rating: 4 out of 5
following a purchase from 03/04/2025
Very satisfied
Translated reviews
Response from boutique-malakoff.fr
Dear Francine,
We thank you for your positive review and are delighted to learn that you are very satisfied with your experience on our site "boutique-malakoff.fr". Your feedback is valuable and motivates us to continue improving our services. Don't hesitate to come back to us if you have any other suggestions or needs.
Best regards,
The MALAKOFF & Cie team
J
jean D.
Rating: 4 out of 5
following a purchase from 12/11/2024
The products are as good as ever and delivery is fast.
Translated reviews
Response from boutique-malakoff.fr
Thank you for your positive feedback Jean! We're delighted to hear that you appreciate our products and services. We do our utmost to satisfy you. Thank you again for your trust and your high rating, it encourages us to continue on this path! See you soon on boutique-malakoff.fr.
P
PIERRE M.
Rating: 4 out of 5
following a purchase from 09/11/2024
Shipped on time but in 2 instalments, the chocolates are always excellent.
Translated reviews
Response from boutique-malakoff.fr
Thank you for your positive review of our boutique-malakoff.fr website, Mr Pierre. We are delighted that you enjoyed our delicious chocolates. We will do our best to improve and hope to see you soon on our online store. Thank you for your 4/5 rating. We look forward to serving you again.
C
Clara L.
Rating: 4 out of 5
following a purchase from 17/10/2024
Order delivered quickly. Chocolate packaging a bit "cheap".
Translated reviews
Response from boutique-malakoff.fr
Thank you for your positive feedback on our boutique-malakoff.fr website. We are delighted that your order was delivered quickly. We take note of your comment about the packaging of the chocolates and will do our best to improve it in the future. Thanks again and see you soon!
F
FLORIAN B.
Rating: 4 out of 5
following a purchase from 08/10/2024
Perfect, except for the taste, which has changed from the old days.
Translated reviews
Response from boutique-malakoff.fr
Thank you very much for your positive feedback, it encourages us to continue improving our products. We take note of your remark about the taste and will do our best to find it again. Thank you for taking the time to leave your review on our site."
J
Jean - L.
Rating: 4 out of 5
following a purchase from 17/09/2024
A taste from my youth I could not compare I had to wait 10 more days because of breakage we could have put a sample in addition but there are more serious good understanding
Translated reviews
Response from boutique-malakoff.fr
Thank you for your feedback, Jean. We apologize for the delay and will do our best to improve this in the future. We are happy to know that our product brings back fond memories of your youth. We take your suggestion regarding the sample into account and will make sure to include it in future orders. We look forward to serving you again soon. Best regards.
J
Jeremy A.
Rating: 4 out of 5
following a purchase from 29/03/2024
It's a good chocolate, but it's far from being the same as in the old days, already the bars were much smaller and you could see the peanuts cut on all sides and the chocolate didn't have that texture, it was much softer and smoother, it's a good initiative to revive Malakoff chocolate (and yes I know it well I used to look for 1/2 or 3 bars when I was buying cigarettes for my father), so good chocolate but not the same taste as in the old days!!!
Translated reviews
Response from boutique-malakoff.fr
Thank you for your review of our website, boutique-malakoff.fr. We are delighted that you have enjoyed our chocolate, but we are sorry that you have noticed a difference from the product of yesteryear. We have taken your comments into account and are continually working to improve our recipes to provide you with the best chocolate possible. We hope you will continue to enjoy our products. Thank you again for your trust and loyalty. Have a nice day.
J
Josiane C.
Rating: 4 out of 5
following a purchase from 16/12/2023
well
Translated reviews
Response from boutique-malakoff.fr
Hello , Just a quick note to thank you for taking the time to write a review on 24-12-2023 for our Brand. Best wishes for the future. The MALAKOFF & Cie Team
L
Laurence M.
Rating: 4 out of 5
following a purchase from 16/12/2023
The site is pretty well done
Translated reviews
Response from boutique-malakoff.fr
Hello Laurence, Just a quick note to thank you for taking the time to write a review on 23-12-2023 for our Brand. Best wishes for the future. The MALAKOFF & Cie Team
D
DANIEL S.
Rating: 4 out of 5
following a purchase from 08/12/2023
Good chocolates from our childhood but a bit expensive!
Translated reviews
Response from boutique-malakoff.fr
Hello DANIEL, Just a quick note to thank you for taking the time to write a review on 21-12-2023 of our Brand. Best wishes for the future. The MALAKOFF & Cie Team
E
Enzo W.
Rating: 4 out of 5
following a purchase from 15/12/2023
well received only drawback badly packed parcel
Translated reviews
Response from boutique-malakoff.fr
Hello Enzo, Just a quick note to thank you for taking the time to write a review on 21-12-2023 of our Brand. Best wishes for the future. The MALAKOFF & Cie Team
D
Danielle P.
Rating: 4 out of 5
following a purchase from 23/11/2023
PERFECT. Perfect
Translated reviews
Response from boutique-malakoff.fr
Hello Danielle, Just a quick note to thank you for taking the time to write a review on 02-12-2023 of our Brand. Best wishes for the future. The MALAKOFF & Cie Team
Y
Yvette G.
Rating: 4 out of 5
following a purchase from 27/11/2023
I am almost satisfied with my order, but there is one drawback: the composition of the dark chocolates contains powdered milk, which is not included in the composition on the website. This is a problem when giving to an intolerant person. These dark chocolates arrived damaged.
Translated reviews
Response from boutique-malakoff.fr
Hello Yvette, Just a quick note to thank you for taking the time to write a review on 11-30-2023 for our Brand. Best wishes for the future. The MALAKOFF & Cie Team
D
Danielle P.
Rating: 4 out of 5
following a purchase from 23/11/2023
Ras perfect delivery!
Translated reviews
Response from boutique-malakoff.fr
Hi Danielle, Just a quick note to thank you for taking the time to write a review on 11-28-2023 for our Brand. Best wishes for the future. The MALAKOFF & Cie Team
C
Corinne P.
Rating: 4 out of 5
following a purchase from 20/11/2023
We regret the absence of a PayPal payment option.
Translated reviews
N
NATHALIE M.
Rating: 4 out of 5
following a purchase from 05/06/2023
Sincerely
Translated reviews
J
Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 24/04/2023
navigation on the site is not always very clear, e.g. between dark hazelnut chocolates and pure 57% chocolates delivery RAS very pleasant telephone reception
Translated reviews
T
Thiery B.
Rating: 4 out of 5
following a purchase from 15/12/2022
A little slow
Translated reviews
D
Dominique L.
Rating: 4 out of 5
following a purchase from 12/12/2022
a small problem with the way it works between selection and placing in the basket, but on the day of my order and 1st time using it, this may explain the situation. on the other hand, congratulations on the very well-packaged parcel.
Translated reviews
P
Philippe T.
Rating: 4 out of 5
following a purchase from 06/12/2022
Very good store, I highly recommend it.
Translated reviews
A
Alexis V.
Rating: 4 out of 5
following a purchase from 22/11/2022
easy to use
Translated reviews
D
Déborah P.
Rating: 4 out of 5
following a purchase from 30/08/2022
No problems apart from the non-availability of one product out of 3 in recent months.
Translated reviews
G
Gaelle D.
Rating: 4 out of 5
following a purchase from 22/08/2022
Not a bad site. Impeccable delivery. The rewards are tiny compared to the price of the products and are only valid for a short time, which is a shame. Especially since the jar I buy has just been increased by more than 1€ this summer... otherwise, excellent spread with little chocolate gifts almost all the time with delivery.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2022
I'm not sure that packaging is enough in these hot weather conditions.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
site with detailed article-easy ordering;
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
easy-to-find items
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Well designed site, fast delivery. Products not yet tasted.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
DAMAGE TOO LONG wait for delivery
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
Very Good
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
No difficulty in placing the order. Clear website. Perfect customer service.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
the site is easy to use.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
I discovered this boutique during the summer vacations and I like their high quality products.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 