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P
Rating: 4 out of 5
hello everything went well great
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Customer reviews of Brakestore
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 800 published reviews
Summary of reviews
Brakestore consistently delivers products with fast and ultra-fast shipping, and orders arrive quickly while meeting the described specifications. Customers highlight reliable deadlines and careful, respectful handling of shipments, with parts arriving in good condition and ready for installation. The service is characterized by professionalism and helpful, proactive support from staff, with many noting responsive communication, accurate advice, and effective assistance that facilitates repairs and replacements. Overall, customers value the accuracy of product descriptions, the quality of work, and the readiness of parts to meet expectations on first use.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 3 out of 5
Super fast for delivery
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P
Rating: 3 out of 5
For 10 items in stock and 1 out of stock, you made me wait 1 business week, and I even called. You continued to wait calmly for the last item to be available to send everything. In such a case, it would be better to ask the customer's opinion: "do we send what we have" or "do we wait for everything to be available?"
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A
Rating: 4 out of 5
Products received late which caused me difficulties with the professional where the vehicle was parked. No opinion on the product as it is not yet installed but I think it will work.
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P
Rating: 4 out of 5
Parts matching my expectations, very fast service and very careful packaging. keep it up.
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J
Rating: 3 out of 5
Missing the bleed screws waiting for a response
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A
Rating: 4 out of 5
A bit long delay otherwise good overall.
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F
Rating: 4 out of 5
Received the package the cups fit well but the anti-return valve surround is too large unfortunately
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O
Rating: 4 out of 5
Various exchanges by email (references photos etc.) before ordering because it's not always easy to know all the calipers in the world even for a specialist, online order without problem, Chronopost delivery before 1pm, 11 days later impeccable, new calipers with copper seals and grease, assembly without issue on a 1991 Toyota Land Cruiser HDJ80 VX 12 valves, thank you for the service and follow-up
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J
Rating: 4 out of 5
Between the order day and the delivery day the delay is too long, otherwise product is fine
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W
Rating: 4 out of 5
Super very reactive fast delivery I recommend
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P
Rating: 4 out of 5
Very fast
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D
Rating: 3 out of 5
I had ordered a tube of ATF grease that arrived punctured because it was forced into a box too small to contain and protect it. I reported this issue and returned the tube, to receive another one, just as 'mistreated', but fortunately not punctured..... in the same box that was used for the first shipment... result, huge waste of time in my work.... is there a shortage of suitable boxes or simply an incompetent warehouse worker?...
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M
Rating: 3 out of 5
Way too expensive!
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J
Rating: 4 out of 5
I haven't ordered anything from Brakestore for 4 weeks.
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C
Rating: 4 out of 5
happy, fast delivery
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B
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
4
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C
Rating: 4 out of 5
Very good work but what a pity that the bleeder or the modification of the bleeder is not included in the overhaul package of a caliper.
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L
Rating: 3 out of 5
Article conforms but nowadays I don't understand why it takes 3 weeks to receive a package while some competitors only take 24/72h.
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L
Rating: 4 out of 5
Ok
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G
Rating: 4 out of 5
Too bad that in the rear brake kit. The 2 small O-rings ensuring the sealing of the 2 halves are missing
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J
Rating: 3 out of 5
The refurbishment work seems correct. However, a dust cover for the piston was not properly in place (I had to reposition it myself) and the banjo bolts left on the calipers during shipping were not returned, which prevented me from testing the assembly for a long time. Human error, but for old and specific parts, better control would be appreciated.
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A
Rating: 4 out of 5
It was quick, erase if necessary.
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J
Rating: 4 out of 5
It was a complete refurbishment of 4 old calipers; I had some sealing issues on the bleeders, which remains a mystery, the calipers passing the test bench ... However, I had attentive listening, and received other bleeders that were suitable... I still do not understand the origin of the leak, but after breaking in the new bleeders on their seat, it seems to be fine...
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A
Rating: 3 out of 5
Very long delay to send the parts due to unannounced holidays during the order
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D
Rating: 4 out of 5
Overpriced item, the same price as Renault delivery a bit slow
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J
Rating: 3 out of 5
The received parts are compliant but incomplete. After contacting them, I was told that the internal parts of the piston were not available and that I had to reuse the old seals and rings.... I then asked how to proceed, possibly by paying, and I was told: defense secret! So I activated my contacts to find a solution. When selling something, everything must be included, otherwise we are selling a service.... These people are not correct, I do not recommend them!
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D
Rating: 4 out of 5
Good service, delivery a bit long.
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J
Rating: 4 out of 5
Delivery times a bit long, pistons slightly different from the original but fit perfectly and well packaged.
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H
Rating: 4 out of 5
Hello and thank you, good product and compliant! Just a remark, on the site you put initial stock and delivery within 72h? For me, 15 days minimum... see you soon..
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J
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Everything was fine. Thank you very much.
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H
Rating: 4 out of 5
I got what I wanted and it works.
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A
Rating: 3 out of 5
Communication problem about being closed during the holidays until January 6. Order placed on the 19th, nowhere written closed during the holidays, shipped on January 12 yet well written 'shipped within 72h after payment'. I asked for a goodwill gesture for my next order.
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P
Rating: 3 out of 5
Disappointed with the processing and delivery time. 6 days to receive an email for order preparation and 5 more days for delivery. I expected faster for a site focused solely on braking and which, in my opinion, should have almost all its references in stock to be responsive, I have doubts here. The order is compliant and delivered well packaged, that is good. If you can, improve the search engine because the current one is really very light. Persevere because the idea is good, but availability and responsiveness are needed. Best regards.
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J
Rating: 3 out of 5
Purchase of a FRONT BRAKE CALIPER REPAIR KIT - SUMITOMO - SUBARU, missing the two small seals located between the two parts of the caliper... For the rest, it is compliant.
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M
Rating: 3 out of 5
Product delivered correctly and of quality. Slow delivery, more than 10 days to receive seals. Was there a problem?
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Response from Brakestore
Hello,
We are sorry for the wait you experienced to receive your package. We take your feedback into account and are constantly improving to better satisfy our customers.
Best regards,
The Brakestore team
We are sorry for the wait you experienced to receive your package. We take your feedback into account and are constantly improving to better satisfy our customers.
Best regards,
The Brakestore team
J
Rating: 3 out of 5
Products compliant but delivery much too long especially for products displayed as 'in stock' online but which after invoice validation must be transferred from elsewhere...
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P
Rating: 4 out of 5
Satisfied with the service
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Response from Brakestore
Thank you for your positive feedback on our Brakestore site, we are delighted to see that our service satisfied you. Please feel free to contact us again for any other requests. Have a nice day!