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C
Rating: 4 out of 5
Neatly packed, delivery time extended unnecessarily by delivery (GLS) to pickup store (only open Tue-Sat from 9-12). I would have preferred a home delivery.
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Customer reviews of Breizh Odyssée
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 802 published reviews
Summary of reviews
Breizh Odyssée showcases consistent and reliable delivery, with fast shipping, careful packaging, and on-time arrivals that keep customers confident in their orders. The store earns praise for its thoughtful touches, including handwritten notes, little gifts, and personalized Breton details that enhance the unboxing experience. Product quality and selection are repeatedly highlighted, with many customers mentioning accurate descriptions, careful packaging, and enjoyable items such as whisky, beer, and other Breton specialties. Customer service comes through in responsive communication and helpful, attentive interactions that contribute to repeat orders and strong recommendations.
Reviews 2 and 4 stars
Reset filtersC
Rating: 2 out of 5
Products sent out quickly. But sell-by date allmost reached on most of them. From the packaging, it would seem that the Produkts had been left laying arround for too long.
P
Rating: 4 out of 5
Correct.
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G
Rating: 4 out of 5
Serious, very good
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D
Rating: 4 out of 5
Very good products. The shipment is quick and careful.
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N
Rating: 4 out of 5
Very pretty, but the chain is just a bit short, so the necklace turns into a bracelet.
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M
Rating: 4 out of 5
Very appreciated gift.
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L
Rating: 4 out of 5
Good
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M
Rating: 4 out of 5
Well-designed and clear website. Be careful with the lockers; one reported near me has been closed for a while.
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C
Rating: 4 out of 5
Even though the package did not contain my surprise gift.. I can testify to the speed of shipping and very careful packaging
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A
Rating: 4 out of 5
good.
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N
Rating: 2 out of 5
Hello, I still haven't received my order, it is blocked, I called you yesterday and supposedly there was a missing invoice for customs, I was told they would check where it was and that they would send me an email to let me know, I still haven't received any response and when I go to track the package on gsl it is still blocked.
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Response from Breizh Odyssée
Hello, Thank you for your message. We completely understand your concern regarding the blockage of your package. Following your call yesterday, we immediately contacted the carrier and resent the necessary documents for your package to clear customs. We are now waiting for their response and doing everything we can to expedite the process. We are truly sorry for these delays, which are beyond our control, and assure you that we are closely monitoring your case so that your order reaches you as soon as possible. Please do not hesitate to get back to us if needed. Have a nice day,
C
Rating: 4 out of 5
ok no problems at all
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H
Rating: 2 out of 5
We never received the package, just a message notifying us of the return of the package to the sender. I did not receive a response to my message asking how to proceed sent on November 8 (order reference: ZGLSGEIIZ). I hope to get a response via this form.
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Response from Breizh Odyssée
Hello, We are sorry to hear that you did not receive your package and that your message went unanswered. Your experience is important to us and we will review your situation promptly. Please feel free to contact us directly if needed. Best regards. The boutique.breizh-odyssee team
R
Rating: 4 out of 5
Unfortunately, I haven't tasted the purchased product yet but delivery was very fast and well protected. I find the bottle super beautiful.
Thank you
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Thank you
L
Rating: 4 out of 5
Nothing to complain about. Super well packaged. Shipping costs a bit high.
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X
Rating: 2 out of 5
Disappointed with these whiskies. No taste, it feels like drinking pure alcohol
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S
Rating: 4 out of 5
Serious and fast shipping, top product packaging.
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C
Rating: 4 out of 5
Very pleasant site
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J
Rating: 4 out of 5
First discovery
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J
Rating: 2 out of 5
The proposed address 56 rue de Fleurus Paris for delivery does not exist so I could not take possession of my bottle
Where is it?
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Where is it?
Response from Breizh Odyssée
Hello, I see that the address of the relay point you provided us is not correct. On our side, your package arrived at the relay point you selected during your order. The customer service will contact you to make it easier to exchange. For any minor questions, do not hesitate to contact us by phone 02.21.02.23.55 or by email [email protected] Best regards, The Bretagne-Odyssée team
G
Rating: 4 out of 5
No issues, my search led me directly to the site. No problems ensuring my order afterwards.
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C
Rating: 4 out of 5
I had trouble finding the biscuit liqueur
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M
Rating: 4 out of 5
Not intuitive.
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D
Rating: 4 out of 5
Very good
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T
Rating: 4 out of 5
Delivery slower than usual online sales sites but nothing to complain about
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T
Rating: 4 out of 5
The website is very clearly laid out and offers a wide variety of delightful gourmet options. Registering in the online shop was a bit tricky, but thanks to the friendly support from Anna on the service team, the issue was quickly resolved. My package arrived just a few days later. Thank you – I’ll be happy to order again!
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W
Rating: 4 out of 5
Satisfied with the shipment, always arrives in good condition and quickly.
Products a bit expensive
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Products a bit expensive
F
Rating: 4 out of 5
Lack of information on the receipt of the order
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S
Rating: 4 out of 5
I quickly found the product I was looking for. Thank you.
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E
Rating: 4 out of 5
Delivery problem with GLS, which absolutely does not concern its quality.
When I wanted to track my package, I was informed that it "cannot be delivered". 3 days before Christmas, this poses a big problem. Then on Monday the 23rd, I was informed that it had arrived. At the indicated address, a residential building. Nothing that suggests one could pick up a package there. At that moment, I started to understand.
The "parcel relay" is actually a neighbor-parcel relay. So individuals who receive the packages. Why not. But there, no indication. I took advantage of a person leaving the building to get in and look for a sticker on a mailbox, a clue, anything. Still nothing. I then took the stairs and on the first floor, I found my package on the floor in the hallway.
Anyone could have taken it, as often happens given the number of packages thrown in the common areas by obviously rushed delivery people. And if I were dishonest, I could very well say that I received nothing...
Online shopping is good, but I’m coming back...
Well done GLS, but if they were the only clowns in delivery, it would be known.
Translated reviews
When I wanted to track my package, I was informed that it "cannot be delivered". 3 days before Christmas, this poses a big problem. Then on Monday the 23rd, I was informed that it had arrived. At the indicated address, a residential building. Nothing that suggests one could pick up a package there. At that moment, I started to understand.
The "parcel relay" is actually a neighbor-parcel relay. So individuals who receive the packages. Why not. But there, no indication. I took advantage of a person leaving the building to get in and look for a sticker on a mailbox, a clue, anything. Still nothing. I then took the stairs and on the first floor, I found my package on the floor in the hallway.
Anyone could have taken it, as often happens given the number of packages thrown in the common areas by obviously rushed delivery people. And if I were dishonest, I could very well say that I received nothing...
Online shopping is good, but I’m coming back...
Well done GLS, but if they were the only clowns in delivery, it would be known.
S
Rating: 4 out of 5
Very good site
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F
Rating: 4 out of 5
Nice discovery, wide choice of products
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J
Rating: 4 out of 5
Very good online merchant.
Order processed quickly, perfect packaging accompanied by a little note... In Breton. Kenavo!
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Order processed quickly, perfect packaging accompanied by a little note... In Breton. Kenavo!
A
Rating: 4 out of 5
Beautiful website, ultra-fast delivery, carefully packed parcel full of little notes filled with warmth, I am delighted.
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E
Rating: 4 out of 5
Fast and careful shipping.
Simply the packaging of the whisky bottle, the box is a bit damaged. At 90€ the bottle and paid shipping fees, we expect perfection. For a gift, it's concerning..
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Simply the packaging of the whisky bottle, the box is a bit damaged. At 90€ the bottle and paid shipping fees, we expect perfection. For a gift, it's concerning..
B
Rating: 4 out of 5
NO PROBLEMS
Second order from me
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Second order from me
S
Rating: 4 out of 5
Comfortable, the hat seems very warm
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M
Rating: 4 out of 5
No review as it's my first time on this site
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P
Rating: 4 out of 5
The site is very well designed. I would have only appreciated more precision and commitment on the delivery time.
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