Customer reviews of Cambox Europe

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 254 published reviews
5 205 81% 4 21 8% 3 5 2% 2 9 4% 1 14 6%

Reviews 1, 2, 3 and 4 stars

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P
Patricia B.
Rating: 2 out of 5
following a purchase from 20/09/2021
Struggling to get ir to work with my Samsung Galaxy very difficult to find instructions in English
Response from Cambox Europe
Dear Patricia,

All our technical agents can help you, you can contact them from the web chat available on our website www.cambox.eu.

they can assist you and resolve your issue ;-)

best regards

Customer Service
J
JULIE C.
Rating: 1 out of 5
following a purchase from 23/09/2021
Maybe need to put in the order form that UK orders would have an extra payment from the customs !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Cambox Europe
Dear Julie,

Following BREXIT, now any product purchased in Europe for delivery in the UK is duty-free. The UK tax is then requested by the carrier at the time of delivery of the product to your home.

Don't worry, the cost of buying your Cambox is ultimately the same as for a European.
Here is the detail example below :

EU customer Buy the product Cambox Origin at €275 including VAT (including €46VAT)

UK customer Buy the product from Cambox duty-free, i.e. €230 without VAT + 20% taxes to FEDEX at the time of delivery, which will be paid to the British state.

In both cases, the customer will have bought his Cambox product at the same price.

Don't hesitate if you need more explain.

Best regards

Customer service
K
Kim R.
Rating: 2 out of 5
following a purchase from 03/09/2021
The instructions are poor. I have been googling to try to find out how to do things and they’re is nothing.
Response from Cambox Europe
Dear Kim,

you can found all explain in EN from our help center available from our website in the support section.

Please find below the link to access it directly :
https://camboxeurope.tawk.help/en-gb

best regards
J
julien L.
Rating: 4 out of 5
following a purchase from 16/08/2021
Ok compliant
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Stéphane C.
Rating: 1 out of 5
following a purchase from 15/08/2021
I paid 25 euros for FedEx Express delivery in 24/48h and the package arrived after 10 days. And when I ask for a refund of the shipping costs by email, they do not answer me! So 1 star
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Diana C.
Rating: 2 out of 5
following a purchase from 13/08/2021
The goods haven't yet been tried. However, customer service was very disappointing. Cambox did not respond to any of my enquiries, and the goods were sent to the billing address, not the delivery address.
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Frank H.
Rating: 1 out of 5
following a purchase from 12/07/2021
It's a non working horribel piece of kit...
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francis Q.
Rating: 4 out of 5
following a purchase from 29/06/2021
the presentation, the quality of the product are there.
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Gales A.
Rating: 4 out of 5
following a purchase from 27/06/2021
I like my Cambox camera. The video quality is very good. I think the cost of the accessories are really too much. I'm happy to pay for a high quality camera but the price of a few pieces of "Velcro" is ridiculous
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