/10
★★★★★
based on 253 published reviews
★★★★★
based on 253 published reviews
Latest positive customer reviews
5/5
★★★★★
The product is excellent! Incredible image quality. I have a 4K version. I use it in full HD for reasons of memory card capacity and it's LARGE enough for the use I make of it (race analysis, trajectory, hand position...) The technical team and after-sales service are TOP and you have a person who follows you and deals with your request from A to Z! Thanks Julien! It's not an impersonal after-sales platform with whom you have to repeat your problems 100 times. Hats off to you! And another great product! Great service! Very professional
Jean-raphaël S.
purchased on 10/02/2024
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Answer from
Cambox Europe
Thank you very much for your comment Jean-Raphaël, which motivates us to keep going in the same direction!
Don't hesitate to contact us if you have any questions.
Don't hesitate to contact us if you have any questions.
5/5
★★★★★
I highly recommend your fast, efficient and understanding service. Thank you very much for your help.
Yannick F.
purchased on 30/11/2023
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Answer from
Cambox Europe
Thank you very much for your comment Yannick,
We are delighted to have satisfied you with our products and services.
Don't hesitate to contact us.
We are delighted to have satisfied you with our products and services.
Don't hesitate to contact us.
5/5
★★★★★
Top
Hakim T.
purchased on 06/09/2023
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Answer from
Cambox Europe
Thank you very much for your comment Hakim.
Don't hesitate to contact us if you have any questions.
Don't hesitate to contact us if you have any questions.
5/5
★★★★★
I just tried it at home, to check of everything is ok. In a few days i’ll check everything outside with helmet
Roberto A.
purchased on 28/08/2023
5/5
★★★★★
I've had a v4pro since July 2021, it's an excellent product, my gopro has been gathering dust somewhere in the cellar. The service is also excellent. I can only recommend cambox to everyone.
Carlos R.
purchased on 11/09/2023
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Answer from
Cambox Europe
Thank you very much Carlos for your review, we are pleased that you are satisfied with our product and service. We appreciate your support and hope you will continue to use our products and services.
5/5
★★★★★
Thanks julien
Gonzalo L.
purchased on 19/09/2023
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Cambox Europe
Vielen Dank, Gonzalo, dass du dir die Zeit genommen hast, uns diese tolle Punktzahl zu gewähren!
5/5
★★★★★
Thanks julien
Gonzalo L.
purchased on 19/09/2023
5/5
★★★★★
Super... it was great... he took charge... he looked for all the solutions and little by little... it worked... he took the time to help me, to explain... it was great !!!! Thank you for this exceptional after-sales service
Anais R.
purchased on 15/05/2023
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Answer from
Cambox Europe
Thank you Anais. We are delighted that our customer service has provided you with a satisfactory experience.
4/5
★★★★☆
Some difficulties after ordering, as the product has still not been received (ordered in March 2023). The reason is that the components crisis is preventing my Cambox from being shipped, so the announced deadline is well past. An official communication had been made, a little late perhaps but at least they communicated on the subject. Cambox was able to find a solution while waiting to receive my order, and I appreciate it when a company makes an effort to solve this kind of problem. A Cambox v3 was loaned to me while I waited to receive my v4 pro, I salute this initiative and this commercial gesture. I look forward to receiving my v4 pro so I can give 5 stars if necessary.
Bertrand C.
purchased on 18/03/2023
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Answer from
Cambox Europe
Thank you Bertrand for your score and your comment.
5/5
★★★★★
Short
Gerard F.
purchased on 20/07/2023
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Cambox Europe
Vielen Dank, dass du dir die Zeit genommen hast, uns diese tolle Punktzahl zu geben, Gerard!
5/5
★★★★★
Very good and fast
Stéphanie M.
purchased on 13/07/2023
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Cambox Europe
Thank you so much for your positive review, Stéphanie!
5/5
★★★★★
Fast shipping, quality product
Renaud F.
purchased on 19/06/2023
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Cambox Europe
Thank you very much Renaud for your feedback and support. We are delighted that you are satisfied with our product and service!
5/5
★★★★★
Perfect! Commercial present to answer questions and find a suitable answer if necessary.
M. Nathalie Ricquebourg R.
purchased on 14/06/2023
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Answer from
Cambox Europe
Thank you very much for your positive comment, Nathalie! We are delighted to be at your service and to offer you a satisfying experience.
5/5
★★★★★
Very happy with the customer service and quick turn around of repairs with my cambox
Victoria T.
purchased on 06/05/2023
Answer from
Cambox Europe
Thanks a lot for your grade and your nice comment Victoria ! We are glad that you were satisfied with our service !
5/5
★★★★★
Very good buy. Gift package could be free!!!
Raphael D.
purchased on 29/05/2023
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Answer from
Cambox Europe
Thank you so much for your positive review, we work hard to improve our products and offer you the best experience possible. We'll keep your suggestion in mind for the gift package!
5/5
★★★★★
Perfect
Joris P.
purchased on 28/05/2023
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Cambox Europe
Thank you for this very positive review, Joris! We wish you many wonderful moments with your Cambox!
5/5
★★★★★
A great camera, delivered in record time
Alex C.
purchased on 12/05/2023
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Cambox Europe
Thank you for your positive review, Alex. We are glad you liked your Cambox and that the delivery was fast.
5/5
★★★★★
Super fast after it's just a cable and velcro
Aurelien D.
purchased on 23/04/2023
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Cambox Europe
Thank you for your review Aurélien, we are delighted that you appreciated our speed!
4/5
★★★★☆
Zeer goede camera, gisteren geprobeerd, enige minpunt is het aan en uitzetknopje, deze gaat moeilijk
Anna N.
purchased on 24/04/2023
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Answer from
Cambox Europe
Thank you for your opinion and feedback!
5/5
★★★★★
Fast delivery, neat order
Nadège D.
purchased on 20/04/2023
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Cambox Europe
Thank you very much for your very positive feedback, Nadège! We are very happy that your experience with Cambox Europe brought you complete satisfaction.
5/5
★★★★★
Very fast delivery
Elise M.
purchased on 16/04/2023
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Cambox Europe
Thank you Elise! We are very happy that you are satisfied with our delivery service and our speed!
5/5
★★★★★
It's fast and efficient
Lou A.
purchased on 15/04/2023
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Answer from
Cambox Europe
Thank you for your positive review Lou! We hope you enjoy your Cambox!
5/5
★★★★★
I placed the wrong order at first, the live chat was very responsive and cancelled my order. I was able to place the order I needed. Thank you
Cedric P.
purchased on 14/04/2023
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Answer from
Cambox Europe
Thank you so much for your note and comment Cedric! We are so glad you were able to find the right product for you. Have a great day!
5/5
★★★★★
Hassle-free transaction
Laurent F.
purchased on 12/04/2023
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Cambox Europe
Vielen Dank, Laurent, dass Sie sich die Zeit genommen haben, Ihre Meinung zu äußern! Wir stehen Ihnen weiterhin für Anfragen zur Verfügung!
5/5
★★★★★
Fast very good
Anne D.
purchased on 05/04/2023
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Answer from
Cambox Europe
Thank you Anne for your positive review. We are delighted that our service has satisfied you.
5/5
★★★★★
Fast and compliant delivery
Vivien G.
purchased on 31/03/2023
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Cambox Europe
Thank you Vivien for your comment. We are delighted to hear that your package arrived on time. We hope you will be satisfied with our products and services.
5/5
★★★★★
Good condition, good quality, nothing to say, it's really worth it!
Régis H.
purchased on 29/03/2023
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Answer from
Cambox Europe
Thank you for your positive review, Régis! We are glad that you are satisfied with our products and their quality. We really appreciate your support!
5/5
★★★★★
Still have to try the camera in condition 🙂
Renaud F.
purchased on 24/03/2023
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Answer from
Cambox Europe
Thank you very much for your feedback, Renaud! We are always happy to accompany you on your adventures.
5/5
★★★★★
Thanks to Julien from CAMBOX for his support via Messenger on 27/3/2023 . Clear explanation and precious and wise advice. Thank you for your help. Sportively, Sébastien
Sébastien B.
purchased on 12/02/2023
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Answer from
Cambox Europe
Thank you Sébastien for sharing your positive feedback with us. We are happy that our support has satisfied you. Sincerely, Cambox Europe.
5/5
★★★★★
Very good
Michel P.
purchased on 26/02/2023
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Answer from
Cambox Europe
Thank you very much Michel for your trust and your comment!
5/5
★★★★★
Hello Yes, that's what I want.
Virginie L.
purchased on 18/02/2023
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Cambox Europe
Dear Virginie, thank you very much for your comment and this score which motivates us to continue to provide full satisfaction to our customers!
5/5
★★★★★
Fast and efficient service Super customer service listening Very good material and French it makes pleasure
Arnaud L.
purchased on 27/02/2023
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Answer from
Cambox Europe
Vielen Dank, Arnaud, für Ihren Kommentar und die Bewertung, die Sie uns gegeben haben. Wir werden unser Bestes tun, um Sie weiterhin zufrieden zu stellen, sei es mit unseren Produkten oder mit unserem Kundenservice!
5/5
★★★★★
Victor has been a very helpful and patient technician and got my camera sorted out. What more could I want? Cambox has EXCELLENT customer service. Very impressive.
Lydia R.
purchased on 18/09/2021
Answer from
Cambox Europe
Lydia,
Thanks a lot for your kind comment and your score. We strive to provide an excellent service to our customers so we are happy that you were satisfied with Victor's intervention.
Thanks a lot for your kind comment and your score. We strive to provide an excellent service to our customers so we are happy that you were satisfied with Victor's intervention.
5/5
★★★★★
Product conforms to my expectations
Philippe F.
purchased on 16/02/2023
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Answer from
Cambox Europe
Dear Philippe,
The entire Cambox team thanks you for your score and your comment.
I wish you to capture fantastic moments with your camera!
The entire Cambox team thanks you for your score and your comment.
I wish you to capture fantastic moments with your camera!
5/5
★★★★★
Top notch camera rendering, it's so immersive and great service!
Valentin C.
purchased on 21/02/2023
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Answer from
Cambox Europe
Dear Valentin,
Thank you very much for your score and your comment. We are delighted that you are satisfied and will do our best to continue to bring you satisfaction!
Thank you very much for your score and your comment. We are delighted that you are satisfied and will do our best to continue to bring you satisfaction!
5/5
★★★★★
Great product, provides an unique First person view on racing. Great and fast customer support clarifies any questions you might have
Rafael G.
purchased on 17/11/2022
Answer from
Cambox Europe
Thanks a lot Rafael for your score and the nice comment !
5/5
★★★★★
Very fast, efficient and good quality
Cécilia A.
purchased on 30/01/2023
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Cambox Europe
Thank you very much for your score and your comment Cecilia!
5/5
★★★★★
Hello, A good product that works very well, I would like to emphasize the good return of the after sales service that was great for a change. Sincerely
Maxime D.
purchased on 29/11/2022
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Cambox Europe
Thank you so much for your score and your comment! We're glad our product and customer service lived up to your expectations!
5/5
★★★★★
Great little camera, discreet and light, hardly noticeable under the helmet. Very easy to use, it makes nice videos and photos.
Christelle L.
purchased on 30/01/2023
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Answer from
Cambox Europe
Thank you for your score and your comment Christelle, we take into account your suggestion!
5/5
★★★★★
THE TECHNICIAN TOOK 1 HOUR OF HIS TIME TO DO A REMOTE UPDATE FOR ME 3 YEARS AFTER PURCHASE ..... THANK YOU
David L.
purchased on 16/01/2023
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Answer from
Cambox Europe
Thank you very much for taking the time to give us this great score and for sharing your comment!
5/5
★★★★★
Super positive opinion concerning the reaction of the problem of update of the cam v4 pro with a return to the head office ... return the following week with a gift for the inconvenience 2 scratches and a carrying case I recommend
Lyderic P.
purchased on 15/01/2023
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Answer from
Cambox Europe
Thank you for the score and your comment Lyderic. We are delighted that you are satisfied with our service and our little attention 😉
5/5
★★★★★
Fast delivery, the camera is in accordance with the expectations, the images are of good quality.
Romuald M.
purchased on 16/01/2023
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Answer from
Cambox Europe
Dear Romuald, we sincerely thank you for taking the time to leave us your comment and your score. Rest assured that customer satisfaction remains our priority!
4/5
★★★★☆
Customer service has been fantastic. Despite the time difference is they get back to us quickly and accurately. I have been unable to figure out how to get the camera to work until I noticed that there was no SD card in it. The camera I Purchased does not come with an SD card. I’m getting one today. I’m sure everything will be just fine.
Ralph L.
purchased on 18/11/2022
Answer from
Cambox Europe
Thank you for your comments Ralph. We will strive to keep improving our service and products in order to deserve a 5 stars rating in your eyes !
5/5
★★★★★
Perfect after-sales service! Quick response via the chatbot, I had to send my cambox back and they sent me a colissimo return slip. I didn't have to pay anything and my cambox was updated and my motherboard changed! A big thank you to them!
Vaiana L.
purchased on 19/12/2022
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Cambox Europe
Thank you so much Vaiana for taking the time to leave us your review! Your support is greatly appreciated!
5/5
★★★★★
My son loves his helmet camera and has some brilliant footage from it! Great customer care as well!
Joanne J.
purchased on 15/11/2022
Answer from
Cambox Europe
Many thanks for the support Joanne ! It is much appreciated !
5/5
★★★★★
I ordered the reconditioned Cambox, it is perfect! Fast shipping, package in perfect condition. Sold with its charging cable + the cover + the memory card. The after sales service is very reactive and available if needed.
Cassandra Q.
purchased on 01/01/2023
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Answer from
Cambox Europe
Thank you so much for your support and comment Cassandra!
5/5
★★★★★
Good product, good service
Xavier G.
purchased on 11/09/2022
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Answer from
Cambox Europe
Thank you very much for your comment and your support Xavier!
5/5
★★★★★
Customer service was excellent - Victor was incredibly helpful and detailed in explaining what to do to solve my issue.
Eliza M.
purchased on 05/01/2023
Answer from
Cambox Europe
Dear Eliza, thanks a lot for your support and your nice comment !
5/5
★★★★★
Good product
Kris T.
purchased on 17/12/2022
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Answer from
Cambox Europe
Thank you so much for your note and comment Kris!
5/5
★★★★★
Fabulous service, Arrived looking brand new (reconditioned model) and it landed in Australia from France to my doorstep in country Victoria within 6 days. Amazing!
Maria M.
purchased on 07/12/2022
Answer from
Cambox Europe
Maria, thanks a lot for your nice comment and your support !
5/5
★★★★★
Very satisfied
Catherine M.
purchased on 09/12/2022
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Cambox Europe
Thank you so much for your rating and comment Catherine!
5/5
★★★★★
I'm delighted, thank you!
Cécilia A.
purchased on 30/11/2022
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Answer from
Cambox Europe
Thank you for your comment and your support Cecilia!
4/5
★★★★☆
Very good product. Interesting promotion. It would just be nice to provide other velcro to change the helmet cam ...
Frank M.
purchased on 29/11/2022
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Answer from
Cambox Europe
Dear Frank,
Thank you for your feedback.
In spite of the worldwide shortage of electronic components and the inflation, Cambox preferred not to increase its prices and especially to offer an interesting promotion for the Christmas period instead of providing additional accessories. You can order additional Velcros at a low price on our online site.
Sincerely,
Cambox Customer Support
Thank you for your feedback.
In spite of the worldwide shortage of electronic components and the inflation, Cambox preferred not to increase its prices and especially to offer an interesting promotion for the Christmas period instead of providing additional accessories. You can order additional Velcros at a low price on our online site.
Sincerely,
Cambox Customer Support
5/5
★★★★★
Product conforms to the order, deadlines respected
Sylvie G.
purchased on 19/11/2022
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Answer from
Cambox Europe
Thank you Sylvie for your comment and your confidence in our brand!
5/5
★★★★★
Very good and efficient after sales service
Julien L.
purchased on 07/03/2022
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Answer from
Cambox Europe
Thank you for your support and your confidence Julien!
5/5
★★★★★
Very good contact. I needed help with an update and was very well guided by a consultant
Gislaine R.
purchased on 18/01/2022
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Answer from
Cambox Europe
Thank you Gislaine for your advice and support!
Don't hesitate if you have any questions!
Don't hesitate if you have any questions!
5/5
★★★★★
It took a few days, but it arrived in Japan. Thank you for your time!
Ryutaro S.
purchased on 05/11/2022
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Answer from
Cambox Europe
Dear Ryutaro, thank you for your review. I hope you enjoy your Cambox!
5/5
★★★★★
Great support!
Milos P.
purchased on 17/12/2021
Answer from
Cambox Europe
Thanks a lot for your review Milos ! Have a lot of fun with your Cambox
4/5
★★★★☆
Alles in Ordnung.Eine genauso gute Kamera wie die Vorgängerin.
Sören W.
purchased on 04/11/2022
Answer from
Cambox Europe
Danke für deine Meinung. Um uns weiter zu verbessern, können wir wissen, warum Sie 4 Sterne und nicht 5 Sterne setzen, wenn Sie zufrieden sind?
5/5
★★★★★
Good
Thierry M.
purchased on 13/11/2022
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Answer from
Cambox Europe
Thank you Thierry for your review! I wish you to capture wonderful moments with your Cambox!