Cambox Europe Overall rating

9.19/10
★★★★★
based on 189 published reviews 10 1

Latest positive customer reviews

5/5
★★★★★
Very good and efficient after sales service
Answer from Cambox Europe :
Thank you for your support and your confidence Julien!
5/5
★★★★★
Very good contact. I needed help with an update and was very well guided by a consultant
Answer from Cambox Europe :
Thank you Gislaine for your advice and support!
Don't hesitate if you have any questions!

5/5
★★★★★
It took a few days, but it arrived in Japan. Thank you for your time!
Answer from Cambox Europe :
Dear Ryutaro, thank you for your review. I hope you enjoy your Cambox!
5/5
★★★★★
Great support!
Answer from Cambox Europe :
Thanks a lot for your review Milos ! Have a lot of fun with your Cambox
4/5
★★★★☆
Alles in Ordnung.Eine genauso gute Kamera wie die Vorgängerin.
Answer from Cambox Europe :
Danke für deine Meinung. Um uns weiter zu verbessern, können wir wissen, warum Sie 4 Sterne und nicht 5 Sterne setzen, wenn Sie zufrieden sind?
5/5
★★★★★
Good
Answer from Cambox Europe :
Thank you Thierry for your review! I wish you to capture wonderful moments with your Cambox!
4/5
★★★★☆
Very good even if the delivery time is very long
Answer from Cambox Europe :
Dear Ms. Cazauran,

First of all I would like to apologize for the delay in delivery. Like any electronic device manufacturer, we have to face difficulties in the supply of components due to a worldwide shortage, and unfortunately your delivery time was longer than we wished for you.

We regret this situation but you can be assured that we are doing everything possible to shorten these delays as much as possible.

Sincerely yours,

Cambox Customer Support
5/5
★★★★★
Excellent customer relationship with Julien who helped me to set up my cambox, excellent product!
Answer from Cambox Europe :
Johan,
Thank you very much for your opinion!
Enjoy your Cambox!
5/5
★★★★★
Excellent site Well received very good camera and very good customer service. Julien helped me a lot. Thanks to julien
Answer from Cambox Europe :
Dear Luna,
Thank you very much for your opinion, I wish you to make wonderful videos with your Cambox!
5/5
★★★★★
Excellent customer service!
Answer from Cambox Europe :
Thanks a lot for the review Katy
4/5
★★★★☆
The camera is awesome and fits perfectly inside my helmet. Only niggle with it is the button. I would have preferred a slightly bigger version of the mk3's button for turning it on as it's on the front and is proud of the body so easier for me to press with motorcycle gloves on. The other niggle is the app that goes along with the camera is useless. Other than that a great product
5/5
★★★★★
Cambox Europe produces high-end camcorders. Quick and easy to manage online purchase. Very fast communications with operators. Excellent and fully functional product. I definitely recommend it.
5/5
★★★★★
Julien deserves a promotion thanks to his help my YouTube channel is saved, great product and if there is a problem Julien is there to save you
5/5
★★★★★
The customer support for Cambox is phenomenal! Quick replies to questions and they go out of their way to go above and beyond. Victor helped me update my firmware and it worked perfectly. Thanks, Victor!
4/5
★★★★☆
I finally managed to use it and I admit that the quality is there. The small defects remain the system of hooking with the velcro which came off (adhesive not velcro) in full race thus a little embarrassing! To refine in time but if you develop a new adhesive so that the scratch sticks properly to the helmet foams in its upper part I'm a taker. I may try an irreversible glueing for the grip is good ? See how reliable it is over time... T.MICHAU
Answer from Cambox Europe :
Dear Mr. Michau,

Thank you for your opinion. I would like to draw your attention to the fact that in order to avoid any risk of the adhesive coming off, it is necessary to scrupulously respect the gluing instructions which appear in our user manual. I invite you to come and chat about this with our customer support on our online chat that you will find on our website.

Sincerely yours,

Cambox Customer Support
5/5
★★★★★
I had issue upgrading firmware on my v4Pro but Julien was very helpful and we upgraded it remotely. Thank you - excellent tech support
5/5
★★★★★
In use motorcycle track: Lightweight device, fits perfectly to the helmet motorcycle, does not interfere absolutely vision, does not feel. Quality at the top I use it since 2021 and no alteration. Ideal for the trajectories on track.
5/5
★★★★★
Julien was absolutely fantastic and helping me update my Cambox App firmware. He was very patient with some pretty dumb questions I had and we got everything taken care of. I’m very very happy with him and his help. Highly recommend!
5/5
★★★★★
Everything was perfect, the delivery time, the package impeccable, nothing to complain about, 👍 site to recommend
5/5
★★★★★
This is the first time I've seen a hotline so responsive and take over the chatbot to solve my problem. Fast and efficient. Thank you