Great company. Really love my cambox, really pleased, great quality. They made a mistake in another order of mine, forgot to send a part, but send the other part to me right away. Great company and customer service! Really quick in answering questions, Just great.
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John L.
Rating: 5 out of 5
following a purchase from 02/08/2021
I'd had issues with the Cambox app for V4Pro... Victor at Cambox EU worked with me to troubleshoot the issue with the application for my iPhone. Advice: Be patient with the technology and work with Cambox to solve the issue. Stellar customer service! Thank you again!
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David L.
Rating: 1 out of 5
following a purchase from 13/10/2021
I’ve had the camera for a week and am still waiting for help with setting the time. I also had to reset the camera to get in to work when it first arrived. Would be great if the camera’s were sent out in a useable condition to start with.
Response from Cambox Europe
Hi David,
For getting the good date and time, please connect the Cambox to our Cambox APP and these will update automatically the camera.
Our technical agents are available for help you from the www.cambox.eu webchat and can assist you if need.
best regards
P
Patricia B.
Rating: 2 out of 5
following a purchase from 20/09/2021
Struggling to get ir to work with my Samsung Galaxy very difficult to find instructions in English
Response from Cambox Europe
Dear Patricia,
All our technical agents can help you, you can contact them from the web chat available on our website www.cambox.eu.
they can assist you and resolve your issue ;-)
best regards
Customer Service
J
JULIE C.
Rating: 1 out of 5
following a purchase from 23/09/2021
Maybe need to put in the order form that UK orders would have an extra payment from the customs !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Cambox Europe
Dear Julie,
Following BREXIT, now any product purchased in Europe for delivery in the UK is duty-free. The UK tax is then requested by the carrier at the time of delivery of the product to your home.
Don't worry, the cost of buying your Cambox is ultimately the same as for a European.
Here is the detail example below :
EU customer Buy the product Cambox Origin at €275 including VAT (including €46VAT)
UK customer Buy the product from Cambox duty-free, i.e. €230 without VAT + 20% taxes to FEDEX at the time of delivery, which will be paid to the British state.
In both cases, the customer will have bought his Cambox product at the same price.
Don't hesitate if you need more explain.
Best regards
Customer service
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philippe G.
Rating: 5 out of 5
following a purchase from 24/09/2021
Accessories received promptly
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nazirah H.
Rating: 5 out of 5
following a purchase from 15/09/2021
Fast delivery and awesome customer service
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susan F.
Rating: 5 out of 5
following a purchase from 19/09/2021
Good ,Quick Service
K
Kim R.
Rating: 2 out of 5
following a purchase from 03/09/2021
The instructions are poor. I have been googling to try to find out how to do things and they’re is nothing.
Response from Cambox Europe
Dear Kim,
you can found all explain in EN from our help center available from our website in the support section.
Please find below the link to access it directly :
https://camboxeurope.tawk.help/en-gb
best regards
S
susan M.
Rating: 5 out of 5
following a purchase from 11/09/2021
I ordered a charging cable came very quickly very pleased with the service
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Pierre-Andre G.
Rating: 5 out of 5
following a purchase from 21/10/2020
I forgot to confirm that by following your advice the problem was totally solved. This camera is a gem! On the way to the Rhine ring
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Jean-Baptiste P.
Rating: 5 out of 5
following a purchase from 01/09/2021
I am waiting for my order to be shipped, and a certain Victor was more than kind enough to inform me about the state of my order
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François L.
Rating: 5 out of 5
following a purchase from 17/08/2021
Hello, For this company, I tell you and inform you that it is the best for cameras. I put as a mark more than ten.
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Mike B.
Rating: 5 out of 5
following a purchase from 30/04/2018
Great product
M
mike B.
Rating: 5 out of 5
following a purchase from 30/08/2021
Great service due to shipment issues a qucik help and pleasure to work with.
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Danielle P.
Rating: 5 out of 5
following a purchase from 11/08/2021
got my new 4 pro and love it. I did experience a delay in shipping but Cambox Aust helped keep me updated along the way. was worth the wait! good quality camera and easy to use.
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Stéphane C.
Rating: 1 out of 5
following a purchase from 15/08/2021
I paid 25 euros for FedEx Express delivery in 24/48h and the package arrived after 10 days. And when I ask for a refund of the shipping costs by email, they do not answer me! So 1 star
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Diana C.
Rating: 2 out of 5
following a purchase from 13/08/2021
The goods haven't yet been tried. However, customer service was very disappointing. Cambox did not respond to any of my enquiries, and the goods were sent to the billing address, not the delivery address.
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Carlos R.
Rating: 5 out of 5
following a purchase from 26/07/2021
I purchased a V4 Pro, this product is excellent, much better than a chin strap mounted Gopro, the assistance I received from the staff at the beginning, allowed me to quickly get familiar with this camera. I can only recommend both the product and the staff of the company that responded to me.
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Ewen B.
Rating: 5 out of 5
following a purchase from 15/07/2021
Chloe was fantastic to deal with. Look forward to the package arriving.
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Frank H.
Rating: 1 out of 5
following a purchase from 12/07/2021
It's a non working horribel piece of kit...
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Carlo O.
Rating: 5 out of 5
following a purchase from 02/07/2021
I only understand a little French. I like the service. Thank you for the service.
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Jim H.
Rating: 5 out of 5
following a purchase from 26/06/2021
Very pleased with my camera
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Isabel V.
Rating: 5 out of 5
following a purchase from 28/06/2021
El servicio de atención al cliente ha sido fantástico. Necesitaba que llegase a tiempo para un cumpleaños y así fue. The camera is a marvel and I am delighted with the purchase.
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Isabel V.
Rating: 5 out of 5
following a purchase from 28/06/2021
Thank you very much for your agility and dynamism to my request. I was looking forward to the camera before next Saturday, and your customer service has made it happen.
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Becky N.
Rating: 5 out of 5
following a purchase from 24/06/2021
fantastic camera, it see's and hears everything.
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Ann P.
Rating: 5 out of 5
following a purchase from 22/03/2021
I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!
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Anna P.
Rating: 5 out of 5
following a purchase from 05/06/2018
I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!
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Mickael C.
Rating: 5 out of 5
following a purchase from 03/08/2019
Such a cool product, only recently received it and I haven't stopped using it!! It provides such awesome videos, being a drivers perspective camera it's very cool to show the different viewpoints. 5 star rating for sure!
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Vincent R.
Rating: 5 out of 5
following a purchase from 20/03/2020
great product, and if you ever need help, great support!
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Alicia L.
Rating: 5 out of 5
following a purchase from 14/02/2021
good quality camera, fast and efficient. thanks for everything. i recommend!!!
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Paige M.
Rating: 5 out of 5
following a purchase from 19/12/2020
Great customer service! My daughter is really enjoying her Isi2.
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Paige N.
Rating: 5 out of 5
following a purchase from 16/12/2020
Great customer service! My daughter is really enjoying her Isi2.
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Fuss M.
Rating: 5 out of 5
following a purchase from 20/02/2019
tested and approved, beautiful
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Texier J.
Rating: 5 out of 5
following a purchase from 07/12/2020
The V4, tested and approved! I used it during the Grand National du Pin cross-country race and was bluffed by the quality of the image and sound.
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Douglas A.
Rating: 5 out of 5
following a purchase from 07/08/2019
absolutely love my cambox meca v3. can't wait to upgrade to the v4. really helps me review my hand placement and make sure i'm "looking ahead".
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Abby P.
Rating: 5 out of 5
following a purchase from 17/12/2021
Great cameras, super fast shipping. Great company to deal with
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Cynthia L.
Rating: 5 out of 5
following a purchase from 11/02/2020
I bought the Cambix Isi 2 when it first came out and was really pleased with it. Easy to take with you and to install. It can be used on many different supports. The use is easy and fast. It doesn't interfere with riding, it's ultra discreet. Just disappointed with the video quality and rendering with this model. Version 3 seems to have improved on this side and the fact that you can view directly on your phone what you just filmed is just great. I would love to have this version 3!
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Vicky W.
Rating: 5 out of 5
following a purchase from 18/12/2019
Cambox is amazing, I was looking for a unique gift for my horse mad teen and my daughter absolutely loves it. The quality of the video is fantastic, it is so easy to use. Customer service is first class, they went above and beyond to get me the camera in time for her birthday, I was very impressed ! Thank you so much.
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Vicky W.
Rating: 5 out of 5
following a purchase from 06/12/2019
Cambox is amazing, I was looking for a unique gift for my horse mad teen and my daughter absolutely loves it. The quality of the video is fantastic, it is so easy to use. Customer service is first class, they went above and beyond to get me the camera in time for her birthday, I was very impressed ! Thank you so much.
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