Customer reviews of Cambox Europe

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Dominique S.

Rating: 4 out of 5

Published on 24/12/2021 à 16h30 following a purchase from 28/11/2021

I'm very pleased with the product.

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Quentin M.

Rating: 5 out of 5

Published on 23/12/2021 à 22h10 following a purchase from 20/12/2021

Good product, with a clear gain compared to previous versions. The product continues to be improved via updates and the team is present and reactive to answer questions and to solve possible bugs. Thanks

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Jones G.

Rating: 5 out of 5

Published on 22/12/2021 à 14h44 following a purchase from 11/12/2021

excellent service

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Eric B.

Rating: 5 out of 5

Published on 14/12/2021 à 09h13 following a purchase from 06/12/2021

fast delivery, well packaged, as requested

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Mathieu A.

Rating: 5 out of 5

Published on 09/12/2021 à 11h22 following a purchase from 03/01/2021

Responsive and very efficient customer service!

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Response from Cambox Europe Published on 09/12/2021

Merci Mathieu !

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Danielle M.

Rating: 5 out of 5

Published on 29/11/2021 à 14h45 following a purchase from 19/11/2021

Great... fast delivery!

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Ramona W.

Rating: 2 out of 5

Published on 18/11/2021 à 08h09 following a purchase from 09/11/2021

My rating is for the way I was conned to buy the Black Friday Bundle. when I searched for the individual item (camera) the page couldn't be found 404 came up... the only way I could find it was with the bundle which cost and extra £50. Not happy.

Response from Cambox Europe Published on 22/12/2021

Dear Ramona,

Indeed, due to a very large volume of connections on our website, our internet server encountered some fragility. That's why we extended our offers from Black Friday until the end of November in order to let customers take advantage of our offers.

Regards

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Duncan P.

Rating: 5 out of 5

Published on 17/11/2021 à 09h15 following a purchase from 02/11/2021

Great service, excellent picture quality

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Marit Sophia S.

Rating: 5 out of 5

Published on 03/11/2021 à 12h32 following a purchase from 26/10/2021

Great company. Really love my cambox, really pleased, great quality. They made a mistake in another order of mine, forgot to send a part, but send the other part to me right away. Great company and customer service! Really quick in answering questions, Just great.

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John L.

Rating: 5 out of 5

Published on 02/11/2021 à 15h55 following a purchase from 02/08/2021

I'd had issues with the Cambox app for V4Pro... Victor at Cambox EU worked with me to troubleshoot the issue with the application for my iPhone. Advice: Be patient with the technology and work with Cambox to solve the issue. Stellar customer service! Thank you again!

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Patricia B.

Rating: 2 out of 5

Published on 12/10/2021 à 06h33 following a purchase from 20/09/2021

Struggling to get ir to work with my Samsung Galaxy very difficult to find instructions in English

Response from Cambox Europe Published on 22/12/2021

Dear Patricia,

All our technical agents can help you, you can contact them from the web chat available on our website www.cambox.eu.

they can assist you and resolve your issue ;-)

best regards

Customer Service

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philippe G.

Rating: 5 out of 5

Published on 04/10/2021 à 17h17 following a purchase from 24/09/2021

Accessories received promptly

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nazirah H.

Rating: 5 out of 5

Published on 30/09/2021 à 00h25 following a purchase from 15/09/2021

Fast delivery and awesome customer service

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susan F.

Rating: 5 out of 5

Published on 27/09/2021 à 17h25 following a purchase from 19/09/2021

Good ,Quick Service

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Kim R.

Rating: 2 out of 5

Published on 24/09/2021 à 05h42 following a purchase from 03/09/2021

The instructions are poor. I have been googling to try to find out how to do things and they’re is nothing.

Response from Cambox Europe Published on 23/12/2021

Dear Kim,

you can found all explain in EN from our help center available from our website in the support section.

Please find below the link to access it directly :
https://camboxeurope.tawk.help/en-gb

best regards

S

susan M.

Rating: 5 out of 5

Published on 21/09/2021 à 15h11 following a purchase from 11/09/2021

I ordered a charging cable came very quickly very pleased with the service

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Pierre-Andre G.

Rating: 5 out of 5

Published on 17/09/2021 à 13h59 following a purchase from 21/10/2020

I forgot to confirm that by following your advice the problem was totally solved. This camera is a gem! On the way to the Rhine ring

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Jean-Baptiste P.

Rating: 5 out of 5

Published on 13/09/2021 à 17h27 following a purchase from 01/09/2021

I am waiting for my order to be shipped, and a certain Victor was more than kind enough to inform me about the state of my order

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François L.

Rating: 5 out of 5

Published on 11/09/2021 à 12h03 following a purchase from 17/08/2021

Hello, For this company, I tell you and inform you that it is the best for cameras. I put as a mark more than ten.

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Mike B.

Rating: 5 out of 5

Published on 11/09/2021 à 09h29 following a purchase from 30/04/2018

Great product

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mike B.

Rating: 5 out of 5

Published on 10/09/2021 à 10h33 following a purchase from 30/08/2021

Great service due to shipment issues a qucik help and pleasure to work with.

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julien L.

Rating: 4 out of 5

Published on 06/09/2021 à 08h57 following a purchase from 16/08/2021

Ok compliant

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Danielle P.

Rating: 5 out of 5

Published on 02/09/2021 à 11h31 following a purchase from 11/08/2021

got my new 4 pro and love it. I did experience a delay in shipping but Cambox Aust helped keep me updated along the way. was worth the wait! good quality camera and easy to use.

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Diana C.

Rating: 2 out of 5

Published on 27/08/2021 à 10h03 following a purchase from 13/08/2021

The goods haven't yet been tried. However, customer service was very disappointing. Cambox did not respond to any of my enquiries, and the goods were sent to the billing address, not the delivery address.

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Carlos R.

Rating: 5 out of 5

Published on 09/08/2021 à 13h08 following a purchase from 26/07/2021

I purchased a V4 Pro, this product is excellent, much better than a chin strap mounted Gopro, the assistance I received from the staff at the beginning, allowed me to quickly get familiar with this camera. I can only recommend both the product and the staff of the company that responded to me.

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Ewen B.

Rating: 5 out of 5

Published on 30/07/2021 à 11h11 following a purchase from 15/07/2021

Chloe was fantastic to deal with. Look forward to the package arriving.

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Carlo O.

Rating: 5 out of 5

Published on 23/07/2021 à 09h13 following a purchase from 02/07/2021

I only understand a little French. I like the service. Thank you for the service.

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francis Q.

Rating: 4 out of 5

Published on 15/07/2021 à 07h37 following a purchase from 29/06/2021

the presentation, the quality of the product are there.

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Jim H.

Rating: 5 out of 5

Published on 11/07/2021 à 10h08 following a purchase from 26/06/2021

Very pleased with my camera

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Isabel V.

Rating: 5 out of 5

Published on 09/07/2021 à 12h03 following a purchase from 28/06/2021

El servicio de atención al cliente ha sido fantástico. Necesitaba que llegase a tiempo para un cumpleaños y así fue. The camera is a marvel and I am delighted with the purchase.

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Gales A.

Rating: 4 out of 5

Published on 08/07/2021 à 09h18 following a purchase from 27/06/2021

I like my Cambox camera. The video quality is very good. I think the cost of the accessories are really too much. I'm happy to pay for a high quality camera but the price of a few pieces of "Velcro" is ridiculous

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Isabel V.

Rating: 5 out of 5

Published on 02/07/2021 à 18h30 following a purchase from 28/06/2021

Thank you very much for your agility and dynamism to my request. I was looking forward to the camera before next Saturday, and your customer service has made it happen.

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Becky N.

Rating: 5 out of 5

Published on 24/06/2021 à 08h28 following a purchase from 24/06/2021

fantastic camera, it see's and hears everything.

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Ann P.

Rating: 5 out of 5

Published on 27/05/2021 à 21h56 following a purchase from 22/03/2021

I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!

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Anna P.

Rating: 5 out of 5

Published on 27/05/2021 à 14h18 following a purchase from 05/06/2018

I absolutely love my Cambox!! I have used the Cambox helmet camera for years now and have never had an issue!! Some of my favorite features that set their camera apart from others are: they are lightweight, extremely safe as they do not interfere with your helmets ability to protect you, and that if you do have an issue with anything while riding you can rip the camera off it's Velcro and tops it to the side!! I highly recommend these cameras as they are truly the best in the business!!

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Mickael C.

Rating: 5 out of 5

Published on 31/03/2021 à 09h25 following a purchase from 03/08/2019

Such a cool product, only recently received it and I haven't stopped using it!! It provides such awesome videos, being a drivers perspective camera it's very cool to show the different viewpoints. 5 star rating for sure!

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Vincent R.

Rating: 5 out of 5

Published on 26/02/2021 à 14h42 following a purchase from 20/03/2020

great product, and if you ever need help, great support!

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Alicia L.

Rating: 5 out of 5

Published on 14/02/2021 à 18h12 following a purchase from 14/02/2021

good quality camera, fast and efficient. thanks for everything. i recommend!!!

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Paige M.

Rating: 5 out of 5

Published on 05/01/2021 à 19h57 following a purchase from 19/12/2020

Great customer service! My daughter is really enjoying her Isi2.

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Paige N.

Rating: 5 out of 5

Published on 05/01/2021 à 11h17 following a purchase from 16/12/2020

Great customer service! My daughter is really enjoying her Isi2.