Customer reviews of Cambox Europe

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9,1 /10
Overall rating: 9,1 out of 10
Based on 254 published reviews

Reviews 3, 4 and 5 stars

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LAETITIA L.
Rating: 5 out of 5
following a purchase from 01/09/2022
Very good. Fast service and delivery. Good communication. I recommend ++++++
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Guillaume L.
Rating: 5 out of 5
following a purchase from 03/04/2021
Great! Reactive on products and always good advice
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Olivier D.
Rating: 5 out of 5
following a purchase from 28/08/2022
fast delivery, compliant product, reliable information
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cedric M.
Rating: 5 out of 5
following a purchase from 03/08/2022
Very good order received within the time announced
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Tony W.
Rating: 5 out of 5
following a purchase from 30/07/2022
Great communication from CAMBOX.Product arrived well packaged, in good order, and exactly when stated. Highly recommend!
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Stephane K.
Rating: 5 out of 5
following a purchase from 04/08/2021
Technical support at the top. We were able to solve the problem of updating my v4 pro with a remote session :)
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Rod W.
Rating: 5 out of 5
following a purchase from 20/07/2022
Excellent and very clever product. The quality of the film is fantastic and I love how discretely it fits to your helmet. A GoPro would not have worked for me as I'm constantly ducking to get under trees and branches when out riding. The Cambox adds no height to your helmet and it fits very securely. :-)
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John R.
Rating: 5 out of 5
following a purchase from 09/02/2021
Quite exceptional support for a great product. I highly recommend the product and the technicians that support it. Exceptional. Regards. John Rothman UK
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Claudia R.
Rating: 5 out of 5
following a purchase from 29/06/2022
Super cam. Macht richtig freude!
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Th. R.
Rating: 5 out of 5
following a purchase from 14/06/2022
easy process, but it took some time to arrive. all good!
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Marie-Rose V.
Rating: 4 out of 5
following a purchase from 11/06/2022
works well, thank you.
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Thomas T.
Rating: 5 out of 5
following a purchase from 25/06/2022
Very good site. Possibility to follow the delivery which is fast
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/06/2022
Good product
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Cyril T.
Rating: 4 out of 5
following a purchase from 11/06/2022
Company that listens to the customer.
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Candice W.
Rating: 5 out of 5
following a purchase from 11/05/2022
I bought this camera primarily to make memories with my horse. I really like it so far. Pros: it’s sleek and not bulky. It feels secure under my visor helmet using the Velcro. And easy to remove. I like all the options of settings for what type of day it is and can change from HD 720, full HD, or 4K. I like the picture quality and the sound quality seems good too. I like the idea of the app and connect the camera to phone using wifi and can change settings so forth. Can downloaded videos and save to phone as well. I’m interested to know what the battery life is like on this because I sometimes go for long rides. Cons: when I used it today it just switched off randomly and I couldn’t get it to re start recording again when I switched it back on. But that might be because the storage was full. I’m not sure. I think it will be a little annoying that you have to connect to wifi to use the app. Tip: play around with it for a day or so to get the idea of how it works before riding. I rode with it today for the first time. And play around with the app, it has some pretty cool features like the preview mode- I like that idea. Can change settings without recording and see it all on the app. Also like that you can buy extra Velcro strips too, I’ll need those I think.
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KATYA T.
Rating: 5 out of 5
following a purchase from 21/05/2022
Top notch customer service. Very patient and professional regarding all my inquiries
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Emmanuelle A.
Rating: 4 out of 5
following a purchase from 16/05/2022
Very nice product and very good image quality.
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BRICE M.
Rating: 5 out of 5
following a purchase from 06/05/2022
product conforms to the order neat packaging and beautiful finish ;) can't wait to test it all!
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luc P.
Rating: 4 out of 5
following a purchase from 08/05/2022
I bought the V4 pro horse, the delivery was very long but it was announced 15-20 working days at the order. The camera is very light, discreet, the video quality is good (below a go pro but the comfort is incomparable). I am happy with my purchase. A small downside for the price a little high but if the quality of the camera makes it work for years, the price will be forgotten.
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Gwenael G.
Rating: 5 out of 5
following a purchase from 07/06/2022
Order conforms and received very quickly. Perfect.
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Harry D.
Rating: 5 out of 5
following a purchase from 23/01/2021
Very satisfied with cambox after-sales management. Always listening, quick response and quick resolution of remote problems. Camera at the top also.
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Fabien D.
Rating: 5 out of 5
following a purchase from 23/05/2022
Super happy with the product and the service
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Merrin B.
Rating: 5 out of 5
following a purchase from 12/12/2020
I love my Cambox V+ Pro. I had a little trouble up front with learning to play video but once I figured out to use VLC Media player, life got a lot easier. Most recently I was having trouble updating the firmware. Victor was super helpful and did a force update through Team Viewer. My firmware is now current and the camera works perfectly. Love the low profile and how it fits under my helmet visor. Would definitely recommend to all my horse friends.
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Virginie N.
Rating: 5 out of 5
following a purchase from 19/05/2022
For me, the best after-sales service of all websites! A chat with interlocutors listening, fast and ultra efficient! They accompany us in the resolution of the small problems of parameter setting. And the system of ticket SAV also works very well!
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JEROME M.
Rating: 5 out of 5
following a purchase from 10/05/2022
Fast shipping
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Vanherteryck A.
Rating: 5 out of 5
following a purchase from 09/05/2022
Perfect, nothing to complain about.
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Richard V.
Rating: 5 out of 5
following a purchase from 04/05/2022
I have received my package and I thank you very much
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Jérôme C.
Rating: 3 out of 5
following a purchase from 07/03/2022
I ordered a cambox v4 pro, at the reception the microphone was crackling, I sent it back, after 1 month they sent it back to me but it still crackles. Since I had placed another order, they did not charge me for the delivery. (Because they charge for the return of the camera) But I'm going to keep the camera that crackles. I'm going to switch to Go pro to have better sound and image
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Response from Cambox Europe
Hello Jérôme,

Thank you for your feedback.

We are sorry to hear that your sizzling problem persists. We have exchanged your camera for a new one and we tested it before sending it back, and it did not have any defect. This sizzling can potentially come from your media on which the videos are played.

Regarding the return of the camera, it is not charged if the camera is under warranty. We charge for the return when the products are no longer under warranty.

We remain at your disposal.

Sincerely yours,

The CAMBOX team.
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Denise H.
Rating: 5 out of 5
following a purchase from 09/06/2021
I had a glitch with an update to camera and associate worked with me until it was resolved. In todays world it is rare to get dedicated service when a product has issues. This company goes above and beyond to make sure consumers are happy with the product.
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Adrian C.
Rating: 4 out of 5
following a purchase from 15/12/2021
Ok
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THIERRY C.
Rating: 3 out of 5
following a purchase from 07/04/2022
Quality equipment, but considering the price (v4pro about 450€ delivered), it seems a bit petty not to provide a quality micro sd card with its adapter!
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Response from Cambox Europe
Hello Thierry,

Thank you for your feedback.

Indeed with our current offer, the Cambox V4 pro is not delivered with a SD card. It is marked in the product sheet.

We hope you could find one. If not, we offer it directly on our website in the "store" category.

Sincerely yours,

The CAMBOX team.
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Patrick N.
Rating: 5 out of 5
following a purchase from 02/04/2022
Very good, improved the sound, otherwise great.
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Guy L.
Rating: 5 out of 5
following a purchase from 08/10/2021
Very satisfied with the service to solve the problem of an update! Thank you Sébastien !
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Christophe U.
Rating: 5 out of 5
following a purchase from 15/12/2020
top
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CATHERINE P.
Rating: 5 out of 5
following a purchase from 18/03/2022
well received not yet used
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Chris W.
Rating: 5 out of 5
following a purchase from 16/03/2022
Brilliant service , will definitely recommend
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Heiderose G.
Rating: 5 out of 5
following a purchase from 14/03/2022
The camera is great, but it would be great if there was a description in German. Since I don't speak English very well and certainly not French. Otherwise, I am delighted with the service and the fast delivery.
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Sylvain H.
Rating: 5 out of 5
following a purchase from 24/06/2021
Super sav following an update problem
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Steve B.
Rating: 5 out of 5
following a purchase from 03/02/2021
Jim's perfect remote intervention to solve my problems. Thank you
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Alexandre D.
Rating: 5 out of 5
following a purchase from 04/11/2020
I contacted the chat on a Friday at 11:30 pm and a technician spent 30 minutes with me to fix my problem. Golden Sav!
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