Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 1, 2, 3 and 4 stars

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Patricia G.
Rating: 4 out of 5
following a purchase from 16/11/2025
Very fast shipping, within 48 hours excluding weekends.
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Dalida I.
Rating: 4 out of 5
following a purchase from 15/10/2025
Hello, I just want to report that I did not receive my package on time due to the incomplete address label from your side. Otherwise, the perfume itself is great, I love it, and I will order another one but in a different fragrance from the samples I received. Thank you.
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Catherine D.
Rating: 3 out of 5
following a purchase from 14/10/2025
Package received well. In good external condition but inside the boxes of the bracelets were completely crushed and therefore impossible to gift them like this. I have to find a solution. Moreover, the bracelet I kept for myself out of the 4 purchased, the knot of the link came undone, so the bracelet fell on a stone floor and broke. So I am not very satisfied with my purchase of 4 bracelets.
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Response from CARREMENT BELLE
Hello Catherine and sorry if your package was mishandled during transport: we take several precautions to ensure that our products are not affected by the uncertainties of transport, but unfortunately, this is not always enough and you clearly had bad luck this time. Please feel free to contact us before your next order, we will find a solution for the bracelet that came undone. In the meantime, enjoy discovering our perfumes, I hope you find your happiness... and that we will make your choice difficult! Have a nice day and see you soon... Maxime
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Patricia P.
Rating: 4 out of 5
following a purchase from 18/09/2025
Very good, very fast
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Sylvain L.
Rating: 3 out of 5
following a purchase from 16/09/2025
A bit long for delivery
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Response from CARREMENT BELLE
Indeed Sylvain, your Discovery Pack should have been delivered within 48 hours after its shipment, but it took a week. We are sorry for this delay beyond our control, especially frustrating since we shipped your package in less than 24 hours as promised. I hope you find happiness among our perfumes to give Colissimo a chance to make up for it: they are generally very efficient! Have a nice day and see you soon... Maxime
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Patricia O.
Rating: 4 out of 5
following a purchase from 11/09/2025
Good perfume but I regret the shipping costs starting from 65 euros
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Martine N.
Rating: 3 out of 5
following a purchase from 05/09/2025
Very good patchouli scent present but unfortunately the longevity during the day is not great
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Response from CARREMENT BELLE
We are happy to read that you like our ippi patchouli perfume, Martine, thank you for your curiosity! This version offers a longevity of a day to the vast majority of our customers, but it is true that the longevity of a perfume can vary from person to person, depending on the skin and the cosmetic routine of the person wearing it. If you are looking for more intensity, power, and better longevity, don't hesitate to choose the pure ippi patchouli perfume next time: the formula is the same, but it is even more concentrated! Otherwise, spray your perfume on your clothes or hair to improve longevity throughout the day. We wish you many beautiful adventures with your new perfume and hope to hear from you soon... Maxime
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Stephane N.
Rating: 4 out of 5
following a purchase from 28/08/2025
Fast and efficient
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Michèle L.
Rating: 3 out of 5
following a purchase from 25/08/2025
Very light in fragrance I prefer richer in fragrance
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Response from CARREMENT BELLE
Hello Michle, and sorry if some of our fragrances are not "rich" enough for you, but can you clarify your thoughts? I am surprised because you ordered our ippi patchouli a few years ago, then recently kilim, and these are 2 perfumes built around patchouli that have body and character. If they are not intense enough for your taste, feel free to try the pure perfume version, which is even more concentrated and therefore more powerful. But perhaps you were talking about some fragrances from our sample box that you just ordered? In that case, it is true that some of our fragrances are made to be rather discreet and confidential (musk or aloe for example) and others designed to offer a beautiful trail and long-lasting presence. We seek balance in the construction of our collection, to cater to all tastes :) Looking forward to hearing from you and hope to see you soon! Maxime
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Melissa D.
Rating: 4 out of 5
following a purchase from 13/08/2025
Perfect
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Jocelyne B.
Rating: 4 out of 5
following a purchase from 11/08/2025
Good.
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Virginie K.
Rating: 3 out of 5
following a purchase from 06/08/2025
Too bad they don't last
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Response from CARREMENT BELLE
Thank you for your feedback Virginie and sorry if some fragrances from our collection do not last long enough on your skin. Which fragrances are you talking about? While some are made to be rather discreet and subtle (like musk or aloe for example), others offer a beautiful trail and long-lasting scent. However, it is important to remember that a perfume can react, smell, or last differently from one person to another, as the longevity depends a lot on the skin of the person wearing it. Don't hesitate to perfume your clothes, on which the scent will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than eau de parfum. Also be careful of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine for example.
Finally, I concede that our samples come with a roll-on which is less practical than a spray for dosing and distributing the perfume. This may also explain the impression of lightness, which could disappear with your bottle as it is equipped with a spray.
Thank you for having the curiosity to test our fragrances and good luck in your olfactory quest!
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Orckia B.
Rating: 4 out of 5
following a purchase from 04/08/2025
Sorry for the repetition. I couldn't edit.
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Sylvie Q.
Rating: 4 out of 5
following a purchase from 18/07/2025
Nice and reliable site
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Corinne P.
Rating: 4 out of 5
following a purchase from 14/07/2025
Very happy with my discovery pack order delivered quickly and with lots of nice attentions! Thank you to the whole team! I will test and place an order when I know which scent suits me best!
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Anne D.
Rating: 4 out of 5
following a purchase from 14/07/2025
Fast delivery Impeccable packaging
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Dominique Y.
Rating: 4 out of 5
following a purchase from 15/07/2025
The advice, exchanges, and delivery were perfect. However, I did not find the fragrance that suits me.
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Claudia H.
Rating: 3 out of 5
following a purchase from 14/07/2025
I ordered two large EDPs, Musk and Patchouli. Very very disappointed by the musk which resembles nothing like musk but rather like a bland candy scent that is very fleeting... The patchouli is much better but doesn't last like an EDP should. I should specify that I know all kinds of EDPs and that my very fine and permeable skin due to a genetic syndrome retains scents particularly well. I was expecting to find a musk and a patchouli better than all those I already know... I was let down especially regarding the musk. I will continue to wear the patchouli but not the musk.
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Response from CARREMENT BELLE
Let's see the glass half full Claudia, and let's rejoice that you have already found your happiness with ippi patchouli! Our musk eau de parfum is a fragrance made to be discreet, as indicated on its sheet. It is not a perfume designed to be powerful and leave a significant trail; it is rather intended for people who enjoy confidential scents. As for their longevity, one must never forget that the same perfume can last more or less long from one person to another: there is no truth, hence the importance of testing a fragrance on your skin before falling for a bottle. It's a pity you didn't start with the purchase of our Discovery Pack, which includes samples of all our eau de parfums, allowing you to try them out calmly before deciding. Enjoy ippi patchouli and don't hesitate to wear it with musk: the two go very well together! See you soon... Maxime
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Marjorie D.
Rating: 3 out of 5
following a purchase from 06/07/2025
Not convinced by the different perfumes. I thought I would discover something new, but I find existing perfumes, notably for example in Alö which strangely resembles Dior's Sauvage, and in other samples I also find already known scents. However, I agree with the idea of samples for discovery, it's nice.
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Response from CARREMENT BELLE
We are also disappointed that you did not find your happiness among our Marjorie perfumes, however, it seems essential to us to be very clear on one point: we have the chance and the willingness to create original perfumes, which resemble only ours, and we never take inspiration from those of our colleagues. We like to take the time to build our collection and cultivate our uniqueness with a distinctive olfactory signature, far from the frantic pace of traditional perfumery and even further from dupes and copies. We understand, however, that some of our creations may remind you of other fragrances: each perfume belongs to an olfactory family, in which we find common ingredients, and some notes may sometimes resemble each other, even for just a few seconds. Thank you for having the curiosity to test our perfumes, and good luck in your olfactory quest: we wish you to find your favorite among our talented colleagues! Maxime
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Yves G.
Rating: 2 out of 5
following a purchase from 30/06/2025
Fragrance that doesn't last
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Response from CARREMENT BELLE
Sorry Yves if our fragrance doesn't suit you, but it would be interesting to try to understand why it doesn't last... on you! If our fragrances didn't last, we would have pulled the curtain a long time ago, but it's good to remember that a fragrance can react, smell, or last differently from one person to another, as the longevity depends a lot on the skin of the person wearing it. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than the eau de parfum. Also be careful of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine for example. Thank you for having the curiosity to test our fragrances and good luck in your olfactory quest!
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Isabelle W.
Rating: 4 out of 5
following a purchase from 14/06/2025
Package received quickly and I am testing the samples one after the other
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Patricia D.
Rating: 3 out of 5
following a purchase from 04/06/2025
Beautiful fragrances, too bad the perfume doesn't last
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Response from CARREMENT BELLE
Thank you for this feedback Patricia, we are relieved to read that you love our perfumes. Allow us just to complete the end of your review: "the perfume doesn't last... on my skin". As explained to other curious noses before you who did not have the expected longevity, if our perfumes did not last, we would have closed shop a long time ago. We can never say it enough: the longevity of a perfume can vary from one person to another, depending on our skin and its evolution over time, the cosmetic products used... or passing viruses that can also play nasty tricks on our senses! We are also the first to admit that our samples are equipped with a roll-on that is less practical than a spray for dosing and distributing the perfume. This may also explain this impression of lightness, which could disappear with your bottle as it is equipped with a spray (whether it is a bottle of eau de parfum, or pure perfume which is even more concentrated, therefore more intense if needed). In any case, thank you from the bottom of our hearts for having the curiosity to try our perfumes, we hope you find your happiness with our fellow perfumers! Maxime
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Typhanie B.
Rating: 3 out of 5
following a purchase from 04/06/2025
Excellent contact with the Carrément Belle team, sample pouch received, and great packaging. The scents smell very good, with a preference for "hippie", to try in pure perfume version to check if the scent lasts longer.
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Response from CARREMENT BELLE
We are happy to read that you found your happiness with ippi patchouli Typhaine! Indeed, the pure perfume is even more concentrated than the eau de parfum, so if you like intense versions, this may be the suitable format for you. Just one thing to help you in your choice: the eau de parfum is often more than sufficient in terms of longevity/power for most fans of ippi patchouli, but I must admit that our samples, which are equipped with an ear touch (and not a spray), do not always allow for proper dosing or distribution of the perfume, and thus to get a real idea of the longevity. Do not hesitate to contact us if you have any questions or need advice... Have a nice day and see you very soon! Maxime
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Valerie B.
Rating: 2 out of 5
following a purchase from 02/06/2025
I am disappointed, I bought the kit; no hold. Not even 10 minutes. I don't understand the other reviews
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Response from CARREMENT BELLE
We are also disappointed, Valerie, that you did not find your happiness in our collection! The other reviews are as sincere as yours, and you can imagine that if our perfumes did not last, we would not have existed since 1988. The explanation lies elsewhere... While some fragrances in our collection are made to be rather discreet and confidential (musk or aloe for example), others offer a beautiful trail and long-lasting presence. However, it is important to remember that a perfume can react, smell, or last differently from one person to another, as the longevity depends a lot on the skin of the person wearing it. Do not hesitate to perfume your clothes, on which the scent will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than eau de parfum. Also be careful of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine for example. Finally, I concede that our samples are equipped with a roll-on that is less practical than a spray for dosing and distributing the perfume. This may also explain this impression of lightness, which could disappear with your bottle as it is equipped with a spray. Thank you for having the curiosity to test our fragrances and good luck in your olfactory quest... Maxime
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Dominique V.
Rating: 4 out of 5
following a purchase from 29/05/2025
In accordance with the description Ras
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Karine B.
Rating: 3 out of 5
following a purchase from 28/05/2025
Received all the samples well! It's sometimes to discover the range of your products and it's really nice of you to have a refund voucher on the purchase of the future perfume if we find our happiness! I wanted to know ippi patchouli but for my part who is a big fan of patchouli your perfume does not suit me I find it too sweet and I think that the patchouli is not highlighted too much essence of other scents but I still appreciated another of your perfume that I think I will order.
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Response from CARREMENT BELLE
Thank you Karine for this valuable feedback, and sorry if our perfume did not meet 100% of your expectations. The whole team wishes you good luck in your olfactory quest!
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Nicole S.
Rating: 4 out of 5
following a purchase from 21/05/2025
Very good idea this discovery offer. It allows you to choose the fragrance that suits you best.
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Caroline R.
Rating: 2 out of 5
following a purchase from 18/05/2025
Service and logistics nothing to complain about, the perfume called Vanilla I don't smell vanilla and it doesn't last .. I was hoping for vanilla. Disappointed Caroline
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Response from CARREMENT BELLE
We are sorry that you did not have an olfactory crush with our perfume Caroline. However, we wanted to confirm that vanilla is indeed the ingredient at the heart of this fragrance: a natural vanilla from Madagascar to be precise. Be careful: as explained on the sheet of this perfume, it is not a solinote, so other ingredients mingle with the vanilla to give it depth (like caramel, almond, or tobacco). This eau de parfum generally offers good longevity, especially thanks to its sweet notes, but it is true that the longevity can vary from person to person (depending on our skin, the cosmetic products used...). Don't hesitate to perfume your clothes or hair, on which the fragrance may last longer than on your skin. We hope you find your happiness with our colleagues, thank you again for having the curiosity to test our perfume! Maxime
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Fanny M.
Rating: 2 out of 5
following a purchase from 14/05/2025
Very disappointed by the perfumes..
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Response from CARREMENT BELLE
We are also disappointed Fanny: unfortunately, the magic doesn't work every time, despite the choice offered by the variety of our collection... It sometimes takes time to find your perfume, but that's what makes the pleasure so intense when you find the right one! We wish you to find your happiness with our colleagues. Thank you again for your curiosity and see you soon perhaps...
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Catherine D.
Rating: 4 out of 5
following a purchase from 16/04/2025
It's a shame that 2 of the 3 samples were broken in the package 📦
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Response from CARREMENT BELLE
You did well to inform us, Catherine, and we are sorry for this mishap: despite all our precautions and protections, packages can be mishandled during delivery and the samples sometimes suffer the consequences. Please let us know which 2 samples are affected: we will add them to your next order! Thank you for your loyalty and have a great day in Belgium...
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Charlotte D.
Rating: 3 out of 5
following a purchase from 26/03/2025
Nice fragrance scents but still from my original patchouli... However, the scent lasts better on clothes than on skin. It is very, very sweet; I think the other notes overpower the patchouli...
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Response from CARREMENT BELLE
Thank you for having the curiosity to test ippi patchouli and the rest of our collection with the Charlotte Discovery Pack! We would have preferred it to be a love at first scent, but sometimes it takes a little time to fully discover a fragrance. Because the formula of ippi patchouli is made up of over 40% natural patchouli from Indonesia: it is generally the ingredient that stands out the most, along with tuberose, but the beauty and complexity of the fragrance mean that we all have a different perception of a scent. You are not the only one to notice the sweet note of this fragrance, while if you ask me for my opinion, for example, I don't particularly sense it (rather in ippi patchouli light with its praline note). In short, the important thing is to keep a curious nose; you will find your happiness among the beautiful creations of our colleagues... or ours to come, I hope :) All the best for the future! Maxime
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Maria E.
Rating: 4 out of 5
following a purchase from 25/03/2025
I am very satisfied with the product (Ippi Patchouli) and the distribution service. Not so much with the continuous price increase.
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Melanie A.
Rating: 4 out of 5
following a purchase from 10/03/2025
I received my parcel quickly, well packaged. A little attention with the tattoo and the little hand-written note that makes me happy. I liked some of the fragrances in the discovery box, but patchouli wasn't present enough for my taste. Nice little pouch with a very nice, well-organized delivery. I can't decide on a future purchase. Thanks again
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Fanny C.
Rating: 3 out of 5
following a purchase from 04/03/2025
The idea of samples is very good because I still haven't found what I'm looking for despite the choice. However, the discount on the perfume that we are supposed to buy is really short. I don't really like this way of putting pressure... That's it.
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Response from CARREMENT BELLE
The €15 discount code, which allows you to get a refund on your first Discovery Pack, is valid for 30 days by default. Generally, our customers test our perfumes within a few days before making a decision: we do not want to 'put pressure' on you in any way. Since you need more time Fanny, I just extended it until June 30th, you just had to ask. I hope you will have time to test each of the 12 perfumes in our collection, and especially that you will fall in love with one or more of them... See you soon! Maxime
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Emmanuel C.
Rating: 4 out of 5
following a purchase from 02/03/2025
To buy perfume only. Accessories are expensive and of poor quality. Only there to complete the order and avoid paying shipping costs.
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Response from CARREMENT BELLE
We will see the glass half full and be satisfied that you liked your perfume ïōdé Emmanuel. We are sorry if our pouch does not suit you, but your words are harsh and your opinion very blunt knowing that the price, photos, and features (material, dimensions) of our pouch are clearly indicated on the site. Have a nice day and see you soon... Maxime
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Nathalie S.
Rating: 4 out of 5
following a purchase from 27/02/2025
Delighted with my purchase, neat presentation.
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Nathalie P.
Rating: 1 out of 5
following a purchase from 26/02/2025
Hello, for a few days I have been testing my sample perfumes and I must admit I am very disappointed with the longevity... after an hour there is no scent of perfume left... I am sorry but because of this I will not be ordering any perfume.
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Response from CARREMENT BELLE
We are sorry, Nathalie, if you did not find your happiness among our perfumes, but thank you for having the curiosity to test them! The longevity of a perfume is a very complex phenomenon, but you must suspect that if our perfumes did not last, we would have closed the shop a long time ago! While some fragrances in our collection are made to be rather discreet and subtle (like musk or alō for example), others offer a beautiful trail and long-lasting presence. However, it is important to remember that a perfume can react, smell, or last differently from one person to another, as longevity depends a lot on the skin of the person wearing it. Feel free to perfume your clothes, on which the scent will last longer, or to opt for a pure perfume that will be even more concentrated and therefore more intense than eau de parfum. Also, be aware of temporary loss of smell caused by allergies or viruses, or a change in cosmetic products in your routine, for example. Finally, I concede that our samples come with a dabber which is less practical than a spray for dosing and distributing the perfume. This may also explain the impression of lightness, which could disappear with your bottle as it is equipped with a spray. Don't hesitate to test in real conditions at our retailers who have testers! We wish you to find your happiness with our colleagues, and perhaps see you soon...
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Annick C.
Rating: 4 out of 5
following a purchase from 08/02/2025
Reminds me of my youth very well
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Elisabeth D.
Rating: 4 out of 5
following a purchase from 05/02/2025
Very responsive and helpful chat before comma. A lot of good will to do the best. Fast delivery. Unfortunately the Patchouli I was looking for was not in the samples I received. Thank you for all your help. Sorry
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Virginie H.
Rating: 2 out of 5
following a purchase from 02/02/2025
A little disappointed with the fragrance
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Response from CARREMENT BELLE
So are we, Virginie: we'd love our perfumes to please every time, but this quest is what makes the relationship with our perfume unique when we've found the right one! We hope you've enjoyed the quality of our service, with your parcel dispatched promptly and the little touches that went into it... Don't hesitate to order our Discovery Pack if you think you'd like to try another fragrance from our collection, otherwise good luck and see you again sometime!