The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.
I'm not satisfied because I don't like the smell of the perfume I bought but otherwise, the delivery times, the packaging ... are perfect, nothing to say
Translated reviews
Response from CARREMENT BELLE
When you can't find what you're looking for in one of our fragrances, we're the first to apologize. As we explained in our conversation with Julia, don't hesitate to order our Discovery Pack before buying a new bottle in the future! Happy holidays and good luck in your olfactory quest...
L
Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
Translated reviews
P
Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
Translated reviews
P
Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
Translated reviews
M
Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
Translated reviews
M
Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
Translated reviews
C
Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
Translated reviews
J
Jean-Paul P.
Rating: 3 out of 5
following a purchase from 20/09/2023
Package well received.... pleasant fragrance but I'm looking for more patchouli
Translated reviews
Response from CARREMENT BELLE
Hello Jean-Paul, and thank you for being curious enough to try our iconic ippi patchouli! Natural patchouli from Indonesia accounts for over 40% of this fragrance's formula. Patchouli is therefore clearly the main ingredient in this fragrance, which also offers woody and earthy notes in particular. Patchouli is also featured in our kilim (a spicy oriental patchouli) and ippi patchouli clair (a sunny patchouli) fragrances, which you were able to test thanks to the samples included in your parcel. If you like these fragrances but are looking for more intensity, consider our pure perfumes, which are more concentrated than eaux de parfum, and therefore more intense. But if that's still not enough for you - and we understand that you're addicted to this addictive ingredient - then we hope you'll find what you're looking for from our colleagues! Good luck in your quest, and we hope to see you soon... Maxime
O
Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
Translated reviews
Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
S
Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
Translated reviews
M
Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
Translated reviews
E
Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
Translated reviews
M
Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
Translated reviews
Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
O
Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
Translated reviews
M
Marie-Hélène B.
Rating: 3 out of 5
following a purchase from 30/08/2023
Fine
Translated reviews
M
Marc B.
Rating: 4 out of 5
following a purchase from 26/08/2023
Respect for the customer and attention to detail are very rare qualities these days and deserve to be mentioned. A site that earns its 4 stars and good personal experience so far. Sincerely
Translated reviews
G
Gilbert G.
Rating: 4 out of 5
following a purchase from 20/08/2023
Order for a bottle of Ippi Patchouli received on D+4 perfectly packaged in a small parcel with three samples and a personalized note. Excellent scent with an oriental touch. Would recommend. Good value for money
Translated reviews
P
Patricia D.
Rating: 1 out of 5
following a purchase from 19/08/2023
Very disappointed by the fragrances' staying power. After 10 minutes of wear, the scent disappears. Otherwise, the fragrances are nice. Too bad it evaporates too quickly.
Translated reviews
Response from CARREMENT BELLE
Thank you for your curiosity in testing our Patricia fragrances: we're very sorry if you didn't find what you were looking for. If our fragrances didn't hold up, we'd probably no longer be here, 35 years after the creation of our first perfume. So it's worth trying to understand why you felt that way. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and a long afterglow. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because how it holds up depends very much on the wearer's skin. What's more, sports and perspiration will alter the way a fragrance holds up: try them on a normal day to see if you notice any difference. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum.
Last but not least, our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, as the latter is equipped with a spray bottle. I hope that these elements will enable you to test our fragrances in other conditions, and that the magic with your skin will work! If not, I wish you a wonderful continutation and good luck in your quest for fragrance... See you soon, Maxime
B
Béatrice E.
Rating: 4 out of 5
following a purchase from 11/08/2023
Fast delivery and the package was very well packaged.Thank you for the samples. I just think that the hippy patchouli bottle was much classier before. I don't think that big label is pretty. But that's just my opinion and doesn't change a thing about this wonderful, captivating fragrance. Thank you very much.
Translated reviews
N
Nathalie D.
Rating: 4 out of 5
following a purchase from 08/08/2023
Damn good!!!
Translated reviews
C
Carole P.
Rating: 3 out of 5
following a purchase from 04/08/2023
Fast delivery, well packaged, perfect. But I'm disappointed to say that kilim eau de parfum doesn't last very long...
Translated reviews
Response from CARREMENT BELLE
A big THANK YOU Carole for underlining the quality of our service, and sorry if the eau de parfum kilim doesn't hold enough on your skin. It's one of the most intense fragrances in our collection, but it's true that a perfume can react, smell or hold differently from one person to another, as the way it holds depends very much on the wearer's skin. Don't hesitate to try the pur parfum next time: it's the same formula, but even more concentrated and therefore more intense than eau de parfum... Have a nice day and see you soon! Maxime
F
Françoise K.
Rating: 4 out of 5
following a purchase from 18/06/2023
My friends find KELIM patchouli captivating! I really like it!
Translated reviews
G
Gilbert G.
Rating: 2 out of 5
following a purchase from 31/07/2023
I find it petty to ask €15 for a few samples, even if you refund this amount on a first order. In fact, you're forcing people to order in order to get that €15 back. Poor sales strategy
Translated reviews
Response from CARREMENT BELLE
It's a good thing you called us to have a constructive discussion Gilbert. Although our operation is clearly and transparently explained before you place your order, I'm glad you now understand better that the €15 price is only a contribution, as this Discovery Pack has a cost and requires a lot of preparation time. The most important thing is that you've found what you're looking for: your bottle of ippi patchouli ordered yesterday is on its way, and I wish you both the very best of adventures! See you soon... Maxime
C
Caroline P.
Rating: 4 out of 5
following a purchase from 27/07/2023
Very fast
Translated reviews
J
John B.
Rating: 4 out of 5
following a purchase from 09/07/2023
Super nice scents , super service. I would recommend it to anyone.
C
Christine R.
Rating: 4 out of 5
following a purchase from 25/06/2023
Order received promptly, I will try the samples quietly and advise later.
Translated reviews
C
Christophe H.
Rating: 3 out of 5
following a purchase from 10/06/2023
Totally fine lol
Translated reviews
M
Marie-Claude C.
Rating: 4 out of 5
following a purchase from 10/06/2023
I received the samples. I don't like any of them. I like eau de parfum like opium and Shalimar. None of them stand out. A bit disappointed 😞. Thank you anyway continue to find the French perfume and not too expensive. Sincerely.
Translated reviews
Response from CARREMENT BELLE
We're very sorry if you didn't find what you were looking for among our Marie-Claude fragrances, but thank you for your curiosity! We sincerely hope you'll find what you're looking for with our colleagues... Have a nice day and see you soon... Maxime
C
Caroline L.
Rating: 3 out of 5
following a purchase from 09/06/2023
Nice choice, but it's a shame the fragrances don't stay on the skin and the patchouli is disappointing - it's no longer the scent I knew as a teenager, too drowned out by other scents, which is a shame. As a result, only the label rose has found favor in my eyes.
Translated reviews
Response from CARREMENT BELLE
Hello Caroline. If I have to see the glass as half full, I'm happy to see that you've found your happiness with label rose! But let me come back to the other points raised by your experience... You should know that our 3 fragrances built around patchouli (ippi patchouli, ippi patchouli clair and kilim) contain over 40% natural patchouli from Indonesia: so it's not fair to say that these fragrances don't smell of patchouli. On the other hand, we can hear that they don't correspond to your interpretation of patchouli, which has been influenced by all the patchouli fragrances you may have liked, themselves containing patchouli, but not only. Secondly, while some of the fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others (including our patchouli fragrances) are long-lasting. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because the way it holds up depends very much on the wearer's skin. In this case, it's always possible to opt for a pure perfume (even more concentrated and therefore more intense), or to perfume your clothes, for example. Enjoy your adventures with label rose, and I hope to see you soon! Maxime
C
Carole D.
Rating: 4 out of 5
following a purchase from 07/06/2023
Hello, I have received the samples, I like 2 fragrances, but on the other hand, they do not last at all. Is this normal? Sincerely
Translated reviews
Response from CARREMENT BELLE
Thanks for your feedback Carole, and sorry for the late reply. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others are very long-lasting. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, properly equipped with a spray bottle. I'd like to take this opportunity to extend the validity of your coupon, in case you'd like to treat yourself to a fragrant gift for back-to-school... I hope to see you soon! Maxime
E
Edwige B.
Rating: 4 out of 5
following a purchase from 05/06/2023
perfect nothing to say
Translated reviews
P
Pascaline B.
Rating: 3 out of 5
following a purchase from 02/06/2023
Nothing to say about the speed of delivery. Beautiful bottle, but I'm disappointed by the fragrance, which reminds me very little of the patchouli of my youth. It also lacks ez naturel....dommage
Translated reviews
Response from CARREMENT BELLE
Thank you Pascaline for highlighting the quality of our service and the new bottle design! I only wish you were as big a fan of our perfume... Please note that the ippi patchouli formula contains over 40% natural Indonesian patchouli, so it's not fair to say that this fragrance doesn't smell like patchouli. On the other hand, we can hear that it doesn't match your interpretation of patchouli, which has been influenced by all the patchouli perfumes you've ever loved, themselves containing patchouli, but not only. It's a pity you didn't order our Discovery Pack to avoid this disappointment. I sincerely hope you find what you're looking for with our colleagues, and that your nose crosses paths with our fragrances one day! Have a nice day, Maxime
O
Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good quality fragrance, although the cost is a little high for a product made locally in France.
Translated reviews
N
Nathalie G.
Rating: 3 out of 5
following a purchase from 27/05/2023
The site is serious, shipping is fast and careful. However, I didn't like the vanilla fragrance, which for me is meant to be a home fragrance, not a women's fragrance. I use it in my toilet as a diffuser. It's very heady, strong and doesn't smell like vanilla. Very disappointed with this perfume.
Translated reviews
Response from CARREMENT BELLE
I'm very happy to read that you've appreciated the quality of our service Nathalie, but I wish you'd been as delighted with our vanilla eau de parfum. I can confirm that this fragrance does contain natural vanilla (from Madagascar, to be precise), but not only. You may not like the surrounding ingredients, particularly the caramel and almond notes. If you use it at home, don't hesitate to scent your sheets, curtains or sofa, for example, to enjoy the subtle benefits. I hope you find what you're looking for and have a wonderful day! Maxime
O
Odile C.
Rating: 4 out of 5
following a purchase from 25/05/2023
A little expensive... but when you like it...
Translated reviews
B
Béatrice P.
Rating: 4 out of 5
following a purchase from 16/05/2023
Serious company at the service of its customers. Very easy dialogue in case of problems. Thank you
Translated reviews
M
Magali V.
Rating: 4 out of 5
following a purchase from 03/05/2023
Order arrived and recpetionee without worry, well packaged 👌🏻par against, mini sprayers instead of vials would be more judicious! That is easier, to evaluate and to give an idea of the wake of the perfume with a vaporization! 😉
Translated reviews
M
Martine V.
Rating: 4 out of 5
following a purchase from 30/04/2023
I am still in the testing period, I received the samples very recently.
Translated reviews
S
Sylvie A.
Rating: 4 out of 5
following a purchase from 02/04/2023
Ok
Translated reviews
C
Carole L.
Rating: 4 out of 5
following a purchase from 27/03/2023
Very good perfume, nice packaging.
Translated reviews
We use cookies for audience measurement and improving user experience.