The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.
In my pack a bottle of broken I phoned to have the samples broken otherwise I started to smell perfumes I will make my choice next month with my reduction
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Hélène D.
Rating: 4 out of 5
following a purchase from 17/01/2024
I received the shipment with the discovery samples, sent very quickly and very practical to use, currently looking for the right tone that suits me best. Thank you very much.
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Andrea M.
Rating: 1 out of 5
following a purchase from 14/01/2024
Disappointed by the frangrance, I can't find the patchouli .... A gourmand note disturbs me ... too bad.
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Response from CARREMENT BELLE
We'd love you to fall in love with our Andrea fragrance, but unfortunately the chemistry isn't always there. And yet, this fragrance's formula contains over 40% natural patchouli from Indonesia: the main ingredient. While the gourmand note mentioned is not a primary facet of this juice, that's the beauty of perfume: everyone interprets it in their own way, and it's surely this subjectivity that makes the relationship with one's perfume so strong and personal. Good luck in your quest for the perfect perfume, and thank you for giving our fragrances a chance. I hope to see you soon... Maxime
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Marie-France N.
Rating: 4 out of 5
following a purchase from 11/01/2024
Fast delivery. Limited hold of the eau de parfum but I personally have trouble keeping the fragrance. I think for most women it's perfect.
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Encarnation A.
Rating: 4 out of 5
following a purchase from 30/12/2023
Samples received quickly, only I find 15€ expensive.
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Mireille C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Super ... sent quickly and carefully ... the little message that feels good ... patchouli hippy fragrance soft and delicate not the patchouli I expected but still very pleasant to wear ... thank you bcp ...
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Catherine P.
Rating: 4 out of 5
following a purchase from 07/12/2023
bonjour je suis satisfaitaite de mes produits cependant lors de ma commande il était cordialement stipulé que si on commandait la pochette échantillon nous recevions un bon d'achat de 15 euros sur notre prochaine commande je n'ai toujours rien reçu
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Laurie L.
Rating: 2 out of 5
following a purchase from 03/12/2023
Long-time customer. VERY disappointed with the new packaging. The sticker makes the product look cheap. In perfume, the bottle is very important. I much preferred the old bottle. What a shame to sacrifice your product for economies of scale. This has a negative impact on its image. My first instinct was to remove the damn sticker 😕
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Response from CARREMENT BELLE
Hello Laurie,
As someone who should know us so well after so many years of wearing our perfumes, I'm amazed that you think we've changed our packaging "for economies of scale". What a pity you didn't call us, we would have explained to you that the new label decorating our bottles is anything but "cheap": we worked for several months with our French printer to create a specially designed shape, embossing and silver hot stamping. They are then delicately applied by hand in our Nîmes workshop by Dominique and Cécile, which requires a great deal of time and attention. The idea was not to save money, but to offer a graphic universe to each fragrance, to complement their olfactory worlds. We're sorry if you don't like the new design, but we'd have appreciated it if these comments had been tempered by the quality of our fragrances that you love so much, or by the quality of our service with the ultra-fast dispatch of your parcel, the thoughtfulness that goes into it... The whole team wishes you all the very best for the holidays, and we hope that our fragrances will continue to stick to your skin for a long time to come: after all, the most important thing is what's IN the bottle... 😊 See you soon, Maxime
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Julia S.
Rating: 1 out of 5
following a purchase from 23/11/2023
I'm not satisfied because I don't like the smell of the perfume I bought but otherwise, the delivery times, the packaging ... are perfect, nothing to say
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Response from CARREMENT BELLE
When you can't find what you're looking for in one of our fragrances, we're the first to apologize. As we explained in our conversation with Julia, don't hesitate to order our Discovery Pack before buying a new bottle in the future! Happy holidays and good luck in your olfactory quest...
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Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
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Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
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Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
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Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
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Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
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Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
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Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
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Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
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Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
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Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
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Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
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Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
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Marc B.
Rating: 4 out of 5
following a purchase from 26/08/2023
Respect for the customer and attention to detail are very rare qualities these days and deserve to be mentioned. A site that earns its 4 stars and good personal experience so far. Sincerely
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Gilbert G.
Rating: 4 out of 5
following a purchase from 20/08/2023
Order for a bottle of Ippi Patchouli received on D+4 perfectly packaged in a small parcel with three samples and a personalized note. Excellent scent with an oriental touch. Would recommend. Good value for money
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Patricia D.
Rating: 1 out of 5
following a purchase from 19/08/2023
Very disappointed by the fragrances' staying power. After 10 minutes of wear, the scent disappears. Otherwise, the fragrances are nice. Too bad it evaporates too quickly.
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Response from CARREMENT BELLE
Thank you for your curiosity in testing our Patricia fragrances: we're very sorry if you didn't find what you were looking for. If our fragrances didn't hold up, we'd probably no longer be here, 35 years after the creation of our first perfume. So it's worth trying to understand why you felt that way. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and a long afterglow. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because how it holds up depends very much on the wearer's skin. What's more, sports and perspiration will alter the way a fragrance holds up: try them on a normal day to see if you notice any difference. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum.
Last but not least, our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, as the latter is equipped with a spray bottle. I hope that these elements will enable you to test our fragrances in other conditions, and that the magic with your skin will work! If not, I wish you a wonderful continutation and good luck in your quest for fragrance... See you soon, Maxime
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Béatrice E.
Rating: 4 out of 5
following a purchase from 11/08/2023
Fast delivery and the package was very well packaged.Thank you for the samples. I just think that the hippy patchouli bottle was much classier before. I don't think that big label is pretty. But that's just my opinion and doesn't change a thing about this wonderful, captivating fragrance. Thank you very much.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 08/08/2023
Damn good!!!
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Françoise K.
Rating: 4 out of 5
following a purchase from 18/06/2023
My friends find KELIM patchouli captivating! I really like it!
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Gilbert G.
Rating: 2 out of 5
following a purchase from 31/07/2023
I find it petty to ask €15 for a few samples, even if you refund this amount on a first order. In fact, you're forcing people to order in order to get that €15 back. Poor sales strategy
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Response from CARREMENT BELLE
It's a good thing you called us to have a constructive discussion Gilbert. Although our operation is clearly and transparently explained before you place your order, I'm glad you now understand better that the €15 price is only a contribution, as this Discovery Pack has a cost and requires a lot of preparation time. The most important thing is that you've found what you're looking for: your bottle of ippi patchouli ordered yesterday is on its way, and I wish you both the very best of adventures! See you soon... Maxime
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Caroline P.
Rating: 4 out of 5
following a purchase from 27/07/2023
Very fast
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John B.
Rating: 4 out of 5
following a purchase from 09/07/2023
Super nice scents , super service. I would recommend it to anyone.
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Christine R.
Rating: 4 out of 5
following a purchase from 25/06/2023
Order received promptly, I will try the samples quietly and advise later.
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Marie-Claude C.
Rating: 4 out of 5
following a purchase from 10/06/2023
I received the samples. I don't like any of them. I like eau de parfum like opium and Shalimar. None of them stand out. A bit disappointed 😞. Thank you anyway continue to find the French perfume and not too expensive. Sincerely.
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Response from CARREMENT BELLE
We're very sorry if you didn't find what you were looking for among our Marie-Claude fragrances, but thank you for your curiosity! We sincerely hope you'll find what you're looking for with our colleagues... Have a nice day and see you soon... Maxime
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Carole D.
Rating: 4 out of 5
following a purchase from 07/06/2023
Hello, I have received the samples, I like 2 fragrances, but on the other hand, they do not last at all. Is this normal? Sincerely
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Response from CARREMENT BELLE
Thanks for your feedback Carole, and sorry for the late reply. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others are very long-lasting. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, properly equipped with a spray bottle. I'd like to take this opportunity to extend the validity of your coupon, in case you'd like to treat yourself to a fragrant gift for back-to-school... I hope to see you soon! Maxime
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Edwige B.
Rating: 4 out of 5
following a purchase from 05/06/2023
perfect nothing to say
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 29/05/2023
Very good quality fragrance, although the cost is a little high for a product made locally in France.
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Odile C.
Rating: 4 out of 5
following a purchase from 25/05/2023
A little expensive... but when you like it...
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Béatrice P.
Rating: 4 out of 5
following a purchase from 16/05/2023
Serious company at the service of its customers. Very easy dialogue in case of problems. Thank you
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Magali V.
Rating: 4 out of 5
following a purchase from 03/05/2023
Order arrived and recpetionee without worry, well packaged 👌🏻par against, mini sprayers instead of vials would be more judicious! That is easier, to evaluate and to give an idea of the wake of the perfume with a vaporization! 😉
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Martine V.
Rating: 4 out of 5
following a purchase from 30/04/2023
I am still in the testing period, I received the samples very recently.
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Sylvie A.
Rating: 4 out of 5
following a purchase from 02/04/2023
Ok
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