Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 1, 2 and 4 stars

Reset filters
N
Nolan G.
Rating: 4 out of 5
Very good!
Translated reviews
Response from CARREMENT BELLE
Thank you for thinking of our Nolan Mother's Day fragrances! We hope your lucky mom will find her happiness among our collection...
K
Karyne R.
Rating: 1 out of 5
I have been using this product for some time now and it is very good. The package was quickly shipped and quickly received.
Translated reviews
Response from CARREMENT BELLE
We are also disappointed if you are not fully satisfied Karyne. You say that our ippi patchouli fragrance doesn't "smell like patchouli", but what do you mean by that? This fragrance features Indonesian patchouli indeed, but this ingredient is surrounded by other raw materials to give it contrast and depth as we state on the fragrance sheet. Also it would be interesting to know how you yourself describe the smell of patchouli, as we all have a different interpretation of a smell, and often we refer to fragrances in which the ingredient described was also surrounded by other ingredients. However, we are a little surprised by your comment about the "little scent" of this fragrance which is one of the most powerful in our collection. This perfume is our very first creation dating back to 1988 and since then, its followers praise its persistence (how it stays on the skin). Especially since you ordered the eau de parfum (already highly concentrated in raw materials, therefore powerful by nature) and the pure perfume (even more concentrated therefore more intense), but also the candle which contains more than 10% of perfume, which is a lot, believe us. But perhaps your skin particularly drinks the perfumes in which case we advise you to perfume your clothes or hair for example, on which the perfume will act longer. We are at least relieved that you appreciated the speed of our team to process your order and the quality of the service provided, and I hope that time will make you appreciate our iconic ippi patchouli: this is the magic of Perfume which is alive and can always surprise us! Have a nice day and see you soon... Maxime
F
Françoise D.
Rating: 4 out of 5
I received my order extremely quickly, very well packaged and with a little attention. The customer service is very reactive. I have just received their products, so I'm still testing them, but I'm very satisfied so far.
Translated reviews
Response from CARREMENT BELLE
The suspense is unbearable Françoise: we want to know for which perfume(s) your nose has succumbed! Have a nice day and see you soon...
S
Sylviane B.
Rating: 4 out of 5
Good products
Translated reviews
Response from CARREMENT BELLE
Thank you for perfuming your home with our SO Sylviane incense. You can count on its oriental fragrance to make you travel from your sofa!
S
Sylvie F.
Rating: 4 out of 5
Package with beautiful scents and small gifts. I am delighted
Translated reviews
Response from CARREMENT BELLE
Thank you Sylvie for your feedback, we can't wait to know which perfume has made your nose fall in love with it... See you soon for new perfumed adventures!
S
Sofia R.
Rating: 4 out of 5
A very friendly team and the delivery is very fast. However, it is important to order the sample pack before ordering. I myself would have preferred the Label rose perfume, which is very feminine, rather than the Enkor perfume, which I don't like.
Translated reviews
Response from CARREMENT BELLE
Indeed, when you don't know our perfumes we always advise you to start by ordering our Discovery Pack to test them. If the magic didn't work with enkor, we are delighted to read that you fell in love with label rose Sofia, and we hope to see you back here soon!
H
Helene C.
Rating: 4 out of 5
Very good perfume, the vanilla and the musk bewitched me... Very nice olfactory experience
Translated reviews
Response from CARREMENT BELLE
What a joy to see that you have found your happiness with the Helene Discovery Pack! Our musk and vanilla scents are happy to stick to your skin and follow you on your daily adventures!
A
Annie M.
Rating: 4 out of 5
My choice goes to patchouli ... I will order it... it seems sensual and quite present as I like...
Translated reviews
Response from CARREMENT BELLE
Annie and ippi patchouli said OUIII to each other, this is a great way to start our day ❤️
C
Carole S.
Rating: 4 out of 5
Delivered with gift card and some samples, delicate attention
Translated reviews
Response from CARREMENT BELLE
We are happy that you are sensitive to these small gestures Carole. Feel free to tell us what we could improve to make your next experience perfect and earn the 5 stars! We hope that ippi patchouli helped you start the day with a good nose and we hope to see you soon...
R
Roselyne F.
Rating: 4 out of 5
I have been a client for many years and have never received a promotional offer. It's a shame.
Translated reviews
Response from CARREMENT BELLE
Indeed Roselyne, we never make discounts or sales because since 1988 we offer high quality fragrances at fair prices... all year round! On the other hand, we always slip a little attention in each parcel and sometimes even more beautiful gifts to thank you for your loyalty. I note that we have thus offered you during your various orders 1 kilim incense case, 1 shaking incense case and lately 1 pocket mirror, I hope you have appreciated these gifts. Beautiful day scented with the oriental "kilim" and happy holidays!
M
Michele R.
Rating: 4 out of 5
First order. Nice presentation. Sober bottle. I prefer to have the quality of the contents rather than to bet on a too sophisticated container.
Translated reviews
Response from CARREMENT BELLE
It seems that we share common values, Michèle, because for more than 30 years we have been investing most of our budget in the quality of perfume, and opt for simple, elegant and timeless packaging to sublimate our juices. We will try to take even more care of the presentation and to surprise you with your next order in order to obtain the 5 stars! Nice evening and see you soon we hope...
I
Isabelle T.
Rating: 4 out of 5
Order samples received with a personalized note; touching gesture. The fragrances do not suit me and I regret it because I would have enjoyed buying at CARREMENT BELLE.
Translated reviews
Response from CARREMENT BELLE
Good evening, Isabelle! Thank you for having had the curiosity to discover our fragrances: we would have liked love at first sight to occur between our fragrances and your nose, but our tastes evolve over time so we don't lose hope! Have a nice holiday and see you soon maybe...