Customer reviews of CARREMENT BELLE

Thank you Huguette for pointing out the quality of our service, and I'm delighted that you like our packaging!
As for the most important item, the perfume, I'm sorry to see that you're not happy with it. To be factual and tell you more about the quality of our fragrances, you need to know that the formula of this perfume contains over 40% natural patchouli from Indonesia. If you can't "smell the patchouli", it's probably because our fragrance doesn't match your interpretation of patchouli, which has been influenced by all the patchouli fragrances you've ever loved, containing patchouli themselves, but not only.
Finally, on the subject of staying power, it's important to remember that a fragrance can react, smell or hold differently from one person to another, since staying power depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses, for example.
Affordable prices for the quality of our perfumes have made us a success since 1988, and ippi patchouli is our first perfume, which has become our iconic fragrance. If it didn't smell like patchouli and didn't hold up, we wouldn't have been around for a long time 😅 Too bad you didn't order our Discovery Pack first to avoid this disappointment.
We sincerely hope you find what you're looking for with our colleagues, and that your nose will cross paths with our fragrances one day! See you soon, Maxime

We're very sorry if our perfumes don't live up to your expectations, Anne-Marie. However, we can't let this kind of unfounded opinion pass without clarifying the way we work. You should know that the formulas of our 3 fragrances built around patchouli (ippi patchouli, ippi patchouli clair and kilim) contain over 40% natural patchouli from Indonesia: it's not fair to say that these fragrances don't smell of patchouli or that they are "chemical". On the other hand, we can hear that they don't match your interpretation of patchouli, which has been influenced by all the patchouli fragrances you've ever loved, themselves containing patchouli, but not only. It's a pity you didn't order our Discovery Pack to avoid this disappointment. We sincerely hope you find what you're looking for with our colleagues, and that your nose crosses paths with our fragrances one day!

Hello Ann, and thank you for your feedback: in case of doubt it is always a good idea to ask and I see 2 explanations to your problem.
First is that we had to slightly modify SO's formula in 2021 to comply with a change of the European cosmetic regulation. We worked with our perfumer for months on the reformulation of SO with the main objective to respect its original scent. We managed to get very close but, despite our best efforts, we also find a discreet difference in the base note. We can join you on this.
Secondly, your feeling could also be explained by a simple fact: before your last order, the previous one dated back from 2020. If you are comparing your bottle from 2020 to your bottle from 2024, it is completely normal to find an olfactory difference between both. Indeed, perfumes naturally evolves over time, and become more intense, often more sweet too. The bottle purchased this year has been freshly produced, so it is normal if its perfume is not the same than the one from 2020. Give your new bottle some time and you will see how it evolves.
I hope this helps you to understand and explain your feeling: since 1988, we always intended to create beautiful fragrances, so be sure we never decreased the quality of our perfumes.
Have a lovely day in the US and let's keep in touch...
Maxime