Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 1, 3 and 4 stars

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Barbara A.
Rating: 4 out of 5
following a purchase from 14/12/2022
No promotion during this Christmas period
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Response from CARREMENT BELLE
But what about the tote-bag we offered you Barbara?
Since 1988, our policy is to offer high quality perfumes at fair prices... all year long! So we never have sales or promotions, and we don't participate in Black Friday for example. On the other hand, we offer free shipping in France for orders over 60€ and we always give you 3 samples and a little attention with each order.
Please note that we have only raised our prices once in the last 8 years, and that was 3 years ago. Since the COVID, and even more so with the conflict in Ukraine, our suppliers increase their prices 2 to 3 times a year, and on all the materials we need (raw materials, alcohol, glass, paper for our packaging, metal for the caps/vaporizers...). We have decided to maintain our prices again in 2022 to try, on our small scale, to fight inflation. But it has become totally untenable since 3 years, and our prices will increase on February 1st 2023 (we will announce it in our January newsletter). We consider that this was the best "discount" we could give to our customers without betraying our "0 promotion" policy to respect also our resellers. I hope you understand our vision even better and that you share our values.
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Mérélie L.
Rating: 4 out of 5
following a purchase from 12/12/2022
Hello ! I did receive your samples 😊 Out of all the ones I tried, vanilla is still the most suitable, although the others smell good they are not my style. At least each sample is tailored to each style of your customers 🙏
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Response from CARREMENT BELLE
If you found your happiness with vanilla, then we are the happiest and it is mission accomplished for the Carrément Belle team! But indeed, we try to build a balanced collection, with scents that can meet different tastes. If you have finished testing all the samples of the Discovery Pack, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. In addition, we offer you 1 new tote-bag for each order placed in December! Don't hesitate to contact us if you have any questions! Have a nice day and happy holidays Mérélie...
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Pauline A.
Rating: 3 out of 5
following a purchase from 04/12/2022
I am a little disappointed because the smells are almost all the same I thought it would be more varied
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Response from CARREMENT BELLE
Hello Pauline, and thank you for having been curious to discover our fragrances! We must admit that we are surprised by your message, because our 12 current eaux de parfum, which you were able to test thanks to our Discovery Pack, are all very different. From the discreet musk to the powerful kilim, from the floral label rose to the woody and earthy ippi patchouli, from the aromatic alfred kafé to the marine ïōdé or from the gourmand vanilla to the festive alõ to name a few, we find it difficult to compare. Certainly several perfumes belong to the same olfactory family (musky ones are represented by musk and original musk, oriental ones by ippi patchouli, kilim or so for example), but we try to build, perfume by perfume, a balanced and varied collection. In any case, we are the first to be disappointed that you did not find your happiness and we sincerely wish you to find it with our fellow perfumers! Don't hesitate to offer your Discovery Pack to a loved one, hoping that it will make someone else happy... Happy Holidays and good quest ☺️
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Aline H.
Rating: 4 out of 5
following a purchase from 02/12/2022
Not yet tested everything. Christmas preparations are the reason. Nevertheless, I have already spotted the scents most mentioned by the buyers. I still have to take the time to test everything to find maybe a surprise to my taste. For the moment I test and see it after the holidays. I do not regret this purchase.
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Response from CARREMENT BELLE
We are already delighted to see that you have been curious to test our perfumes, and that you like the content of your Aline Discovery Pack. If you have finished testing all the perfumes of the Discovery Pack and you have found your happiness, for you or your loved ones, don't forget to take advantage of your discount coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before its expiration. In addition, we offer you 1 new tote-bag for each order placed in December! Don't hesitate to contact us if you have any questions! Have a nice day and see you soon...
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Catherine M.
Rating: 3 out of 5
following a purchase from 03/11/2022
Nice scents but not what I was looking for
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Response from CARREMENT BELLE
Thank you for having been curious enough to discover our Catherine perfumes: we would have loved you to find your happiness, but unfortunately the magic does not work every time! Don't hesitate to offer your Discovery Pack to your friends and family to make them happy, and good luck in your perfume quest...
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Philippe B.
Rating: 3 out of 5
following a purchase from 17/10/2022
I find that the perfume does not hold on me
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Response from CARREMENT BELLE
Thank you Philippe for having the curiosity to test our perfume! This fragrance has been known for more than 34 years to leave a trail behind your steps, but the staying power of a perfume can indeed vary from one person to another because we all have a different skin. Our advice: on occasion, try the pure perfume which is even more concentrated and therefore more intense! See you soon I hope...
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John B.
Rating: 4 out of 5
following a purchase from 05/10/2022
very special fragrances for a fair price. In any case, I made a special person happy with it. You could do the same..
Response from CARREMENT BELLE
Thank you so much John for offering our fragrances, we are delighted to read that the lucky one loved our scents! If you've finished testing all the perfumes of the Discovery Set and you've found your new second skin, don't forget to take advantage of your voucher for the purchase of an eau de parfum or a pure perfume within 30 days: I even extended its validity until next week! Don't hesitate to contact us if you have any questions, we would love to help. Kind regards from France!
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Salem B.
Rating: 3 out of 5
following a purchase from 22/09/2022
Superbe
Response from CARREMENT BELLE
Grazie mille Salem! I am thrilled to read that you loved your eau de parfum vanille and its gourmand notes. I hope you enjoyed the complementary samples too and I wish you a lovely day in Italy...
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Adela M.
Rating: 4 out of 5
following a purchase from 15/09/2022
Fast order, and good quality perfume.
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Response from CARREMENT BELLE
We are so happy to read that you love our eau de parfum so and that you liked our Adela Discovery Pack! If you've finished testing all the perfumes in the Discovery Pack and you've found what you like, don't forget to take advantage of your coupon, valid for the purchase of an eau de parfum or a pure perfume on our site, before it expires. Don't hesitate to contact us if you have any questions or need advice! Nice evening...
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Kadidja P.
Rating: 4 out of 5
following a purchase from 04/09/2022
I love a beautiful memory of my youth
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Response from CARREMENT BELLE
ippi patchouli, this perfume of yesterday, today and tomorrow, which crosses time on your skin Kadidja!
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Marie L.
Rating: 4 out of 5
following a purchase from 04/09/2022
very satisfied with the perfume I ordered but very disappointed with the incense I ordered it just smells like smoke too bad
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Response from CARREMENT BELLE
And we are very happy that you take so much pleasure in perfuming yourself with our Marie kilim eau de parfum! Concerning our incenses we would have preferred that you like them as much but it can't work every time... They are however highly concentrated in perfume but I think you are referring to the smell of rattan which leaves an olfactory trace when burned. If you are a fan of patchouli, don't hesitate to try our ippi patchouli candle which might suit you better! Have a nice day and see you soon...
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Isabelle L.
Rating: 4 out of 5
following a purchase from 01/09/2022
Nothing to say about the site itself! Smooth navigation, easy to order but a little downside on the ippi patchouli. The fragrance is too ephemeral. You really have to put it on your skin, your hair, your clothes to really hear yourself say: you smell good! The 555 is a little more tenacious!
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Response from CARREMENT BELLE
It's a very interesting feedback Isabelle, which proves how a perfume can react differently to different skins. Our ippi patchouli fragrance is recognized by our customers as one of the most intense with a long-lasting scent. I'm glad you like this fragrance and that you'll be happy with 555 too! If you're looking for more intensity, ippi patchouli also exists in pure perfume, even more concentrated and therefore more powerful. Enjoy your perfumes and see you soon!
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Stella M.
Rating: 4 out of 5
following a purchase from 26/07/2022
Very good
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Response from CARREMENT BELLE
Beautiful scented adventures with your faithful companion ippi patchouli Stella!
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Sandrine B.
Rating: 3 out of 5
following a purchase from 23/07/2022
They smell good overall but I find that they don't hold enough
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Response from CARREMENT BELLE
Thank you for your curiosity to discover our creations Sandrine, it's a pleasure to read that you like our fragrances. Some perfumes are made to be powerful and leave a trail, others are thought to be discreet and confidential: we try to offer a balanced collection to meet the different tastes of our customers. Please note, however, that since our samples are equipped with an earpiece (and not a spray bottle), the result is not always representative. However, our bottles are equipped with a spray bottle that allows for a better dosage and distribution of the perfume, thus improving the feeling of hold. Also keep in mind that each skin is different, and the same perfume will last more or less on different people. But on the whole, the samples sent being eaux de parfum, they offer a nice concentration offering a hold from half a day to a day on the skin and more on clothes. If you like very intense perfumes, you can also use your coupon to treat yourself to a pure perfume, which is even more concentrated than the eau de parfum, and therefore lasts longer with a higher intensity. Have a nice day and enjoy...
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Isabelle P.
Rating: 4 out of 5
following a purchase from 25/07/2022
Hello to you, the last two bottles received, Enkor and IODE are perfect in scent but do not remain on me. Too quickly evaporated to my taste, but apart from that I remain with pleasure on your original creations. cordially isabelle
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Response from CARREMENT BELLE
Thank you for this informative feedback Isabelle! The first scent listed, enkor, is mostly citrus, so despite its high concentration, it's a naturally volatile scent. The second one, ïōdé, however, has a fairly long lasting hold generally, but indeed this can vary from person to person! Don't hesitate to try new fragrances the next time you order and ask us for advice if needed beforehand. See you soon!
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Caroline B.
Rating: 4 out of 5
following a purchase from 08/08/2022
Fast. Well packaged. Nothing to say.
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Response from CARREMENT BELLE
We welcome you to the Carrément Belle Famille Caroline: enjoy your patchouli ippi which will never leave you!
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Patricia I.
Rating: 3 out of 5
following a purchase from 30/06/2022
Beware of the packaging! Very difficult to open the box containing the bottle! You have to tear it off or use a knife or a cutter. It's a pity if you want to keep your perfume in its packaging... Otherwise I bought SO eau de parfum which I really like the amber smell, but the hold is average
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Response from CARREMENT BELLE
Thank you for your feedback Patricia. As much as I gladly grant you that our "musc originel" is a resolutely confidential perfume since it was created to be discreet, as much as our eau de parfum SO is considered powerful by the great majority of the people who wear it. But that's the beauty of perfume: it reacts differently from one person to another, because our skin plays a major role! Sometimes it's unfair, sometimes it's what makes perfume magical, when the alchemy between it and our skin is perfect :) Since you like SO, you should know that it also exists in pure perfume: the smell is the same as the eau de parfum, but the pure perfume being even more concentrated, it is more intense and lasts longer on your skin and clothes... Concerning the cases of our 100ml eau de parfum, they are indeed equipped with 2 security slots that allow to block the flap. The case can be opened by hand without having to tear it, but it is indeed even easier with a flat blade. This type of system will allow us to eventually eliminate the plastic that surrounds our cases: a goal that we have set for ourselves to be ever more eco-responsible. Have a nice summer and I hope to see you soon, thanks again for your curiosity and your constructive feedback!
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Odile C.
Rating: 3 out of 5
following a purchase from 07/06/2022
As much as the killim perfume is good, the incense of the fragrance remains average
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Response from CARREMENT BELLE
Thank you Odile for your feedback and your curiosity that pushes you to always discover new products in our collection! If you are disappointed that the kilim incense does not have exactly the same smell as the perfume, it's normal: the incense diffuses its fragrance by combustion, so the basic formula is adapted and the smell is necessarily slightly different. Enjoy the perfume and see you soon I hope!
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Marie P.
Rating: 4 out of 5
following a purchase from 06/06/2022
Error on the site that forced me to make a call to place my order. The rest was no problem.
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Response from CARREMENT BELLE
Indeed you were right to report this little technical problem, corrected in 1mn! Now you can enjoy your pure ïōdé perfume all summer long :)
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Adeline I.
Rating: 3 out of 5
following a purchase from 06/06/2022
A very attentive customer service and beautiful fragrances. I'm still trying them so I don't have a clear opinion but I don't think I'll have a favorite scent...unfortunately. I recommend nevertheless because there are beautiful creations and the feelings are so varied from one person to another.
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Response from CARREMENT BELLE
Thank you Adeline for your honest feedback and especially for having the curiosity to try our fragrances! If you don't find what you're looking for, don't hesitate to share your Discovery Pack with friends and family who might be able to find what they're looking for in our fragrances. Have a nice day and good luck in finding your new second skin...
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Frederic R.
Rating: 4 out of 5
following a purchase from 20/05/2022
Ippi patchouli; the package arrived well and well packaged. The perfume is correct
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Response from CARREMENT BELLE
Thank you for this valuable feedback Frederic, we are delighted that you appreciate the quality of our service and your fragrance!
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Brigitte B.
Rating: 1 out of 5
following a purchase from 20/05/2022
The site is great .fast efficient simple I am just disappointed with the perfume Hipipatchoulisuev I find different from the one I ordered the time before .my old iarfuum held well smelled terribly patchouli I am sad not to find this happiness this scent cordially boullierb
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Response from CARREMENT BELLE
Thank you for your feedback Brigitte, we are already happy that you appreciated the quality of our service. Concerning our ippi patchouli perfume, it has not changed but the explanation is surely elsewhere! With time, and the more we wear a perfume, our brain has a tendency to "fall asleep": as it gets used to a smell, we have the impression of not smelling our perfume anymore (or less). We can also have the impression that it has changed, because the brain then makes the effort to discover other ingredients and other notes of the perfume, less obvious to perceive at first. To fight against this natural phenomenon that affects us all after wearing the same perfume for a long time, we advise you to either change perfume for a few weeks/months to better find the smell of ippi patchouli (this would be an opportunity to test the sunny ippi patchouli CLAIR which is perfect for summer) or to switch to a higher concentration with the pure ippi patchouli perfume (the same smell but more concentrated and therefore more intense). Note that if you choose the second solution, you may find the same addiction concerns after a while... I hope this feedback will help you to better understand the origin of your problem and I'll see you soon!
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Isabelle C.
Rating: 4 out of 5
following a purchase from 16/05/2022
The ordering and delivery process went perfectly. One of the two perfumes I ordered, however, is absolutely not for me - a perfume named Ippi Patchouli.
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Response from CARREMENT BELLE
We are divided between our joy to know that you have found your happiness with the original musk, and our disappointment to read that ippi patchouli does not suit you Isabelle! Come on, let's see the glass half full and hope that you will find your happiness in other perfumes of our collection thanks to the Discovery Pack...
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Charlène D.
Rating: 4 out of 5
following a purchase from 16/05/2022
Sublime perfume, fast and accurate shipping
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Response from CARREMENT BELLE
This return is as sublime to our ears as vanilla seems to be to your nose! Thank you thank you thank you Charlene!
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Julie G.
Rating: 4 out of 5
following a purchase from 06/05/2022
I love your perfume!
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Response from CARREMENT BELLE
The love is mutual Julie, thank you for carrying the scent of your beloved musk high!
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Denise F.
Rating: 3 out of 5
following a purchase from 02/05/2022
It smells great but doesn't hold up on me.
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Response from CARREMENT BELLE
Thank you for your feedback and especially for having the curiosity to try our Denise perfume! The staying power of a perfume can vary from one person to another because all skins are different, but if you like the smell of it, don't hesitate to perfume your clothes or your hair, on which the perfume stays longer. You might also love pure perfume: the smell is the same but pure perfume is even more concentrated than eau de parfum, so it lasts longer on your skin and/or clothes!
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Isabelle P.
Rating: 4 out of 5
following a purchase from 25/04/2022
Hello, I already asked a question on the site last week about the original Musc eau de parfum, i.e. does it exist in pure perfume? THANK YOU SO MUCH for your work and investment for all.
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Response from CARREMENT BELLE
Hello Isabelle and thank you for your feedback ! I think I answered you on the chat to explain you that our fragrance "musc originel" doesn't exist in pure perfume (only in eau de parfum in 100ml format) but maybe I'm losing my mind! If you have finished testing all the perfumes of the Discovery Pack and you have found your happiness, don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pur parfum within 30 days, and don't hesitate to contact us if you have any question! Have a nice day and see you soon...
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Caroline G.
Rating: 4 out of 5
following a purchase from 21/04/2022
Nice scent, nice goodies and fast delivery. I'm very pleased.
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Response from CARREMENT BELLE
We wish you beautiful and intense scented escapes with your pure ippi patchouli Caroline perfume!
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Nathalie W.
Rating: 4 out of 5
following a purchase from 20/04/2022
Compliant order - changing perfume is not easy, samples are very useful.
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Response from CARREMENT BELLE
3 free samples with every order means 3 opportunities to find a new fragrant nugget! We hope you enjoyed label rose and ippi patchouli as much as your beloved ïōdé... See you soon Nathalie!
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Françoise P.
Rating: 4 out of 5
following a purchase from 09/04/2022
Product conforms to the order, care in the shipping envelope.
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Response from CARREMENT BELLE
It's a pleasure to read that you liked the attention given to your Françoise Discovery Pack! If you've finished testing all the perfumes in the Discovery Pack and you've found what you're looking for, don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pure perfume within 30 days, and don't hesitate to contact us if you have any questions! Have a nice day and see you soon...
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Evelyne L.
Rating: 4 out of 5
following a purchase from 05/04/2022
Hello the presentation is perfect but I can't give you my opinion on all the scents because I haven't tested everything and for the record hey am an unconditional Patchouli '(reminiscence)so it's my priority and I try to find the same scent and quality for a little less....😀😀
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Response from CARREMENT BELLE
Hello Evelyne and thank you for having the curiosity to come and smell our perfumes!

We don't make copies of other perfumes so ours won't have the same smell as those of our colleagues. On the other hand we have 3 fragrances that feature patchouli, which you could smell thanks to our Discovery Pack:
- ippi patchouli: a raw, woody and earthy patchouli in memory of the 70s
- ippi patchouli clair: a sunnier version than the original, with citrus notes at the top, white flowers and gourmand praline at the bottom
- kilim : an oriental patchouli, spicy and floral that will make you travel

If you have finished testing all the perfumes of the Discovery Pack and you have found your happiness, don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pure perfume within 30 days, and don't hesitate to contact us if you have any question!

Have a nice day and I hope to see you soon...
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Gilles H.
Rating: 4 out of 5
following a purchase from 24/03/2022
Fast delivery Top product!
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Response from CARREMENT BELLE
Thanks for your loyalty Gilles, and enjoy your beloved ïōdé and ippi patchouli!
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Sylviane C.
Rating: 4 out of 5
following a purchase from 18/03/2022
Good experience, fast and careful shipping. Only downside, the coupon after ordering samples is on a deadline.
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Response from CARREMENT BELLE
Indeed Sylviane, the coupon you receive after purchasing your first Discovery Pack is valid for 30 days as indicated on our website. It seems to us that this is a long enough period to test all our fragrances, but we are always willing to extend it when asked... In any case, it is a pleasure to see that you have found your happiness with ippi patchouli, enjoy it !
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Isabelle C.
Rating: 4 out of 5
following a purchase from 15/03/2022
Very nice packaging, for the rest, up to my expectations. For a first, I am very satisfied.
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Response from CARREMENT BELLE
So it's mission accomplished for the Carrément Belle team: we only have to wish you beautiful perfumed adventures with your ippi patchouli... Beautiful evening Isabelle!
T
Tania K.
Rating: 4 out of 5
following a purchase from 09/03/2022
Package well received fast delivery great samples good scent look forward to next order
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Response from CARREMENT BELLE
We too can't wait to know which perfume(s) you fell for! If you have finished testing all the perfumes of the Discovery Pack and you have found your happiness, don't forget to take advantage of your coupon for the purchase of an eau de parfum or a pure perfume within 30 days, and don't hesitate to contact us if you have any question! Have a nice day and see you soon...
A
Anne-Marie D.
Rating: 4 out of 5
following a purchase from 07/03/2022
very good
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Response from CARREMENT BELLE
At home with incense or on your skin with your eau de parfum, we wish you beautiful scented escapes with your beloved kilim Anne-Marie...
S
Sylvie N.
Rating: 4 out of 5
following a purchase from 03/03/2022
Delivery relatively fast Too bad that one of the packages is crushed in transport ... I kept it for me and offered another
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Response from CARREMENT BELLE
Thank you for your feedback Sylvie, and sorry if a package has suffered some shocks during transport despite our precautions: we wedge and protect each product manually, but then we can only trust the carriers to treat our packages with care ... We hope that your gift made a sensation and we say to you very quickly!
S
Sylvie J.
Rating: 3 out of 5
following a purchase from 17/02/2022
The essence of Patchouli perfume does not last long it saddens me a lot
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Response from CARREMENT BELLE
Thank you for having the curiosity to test our iconic ippi patchouli Sylvie! Most of our clients are satisfied with the staying power of the eau de parfum, and others look for even more intensity in the pure perfume which is even more concentrated in raw materials. But from one client to another, the hold of a perfume varies because we all have different skin types. On the other hand, you can perfume your clothes or your hair for example to enjoy your favorite perfume longer... Don't hesitate to contact us if you have any other questions and I hope to see you soon!
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Isabelle D.
Rating: 4 out of 5
following a purchase from 30/01/2022
Good reception of the package. I love this fragrance but will it have enough hold. As for the bottle, a little difficult to hold in hand, it deserves to be slightly curved at the level of the stoppers and I note that the push cap is a little difficult to operate!
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Response from CARREMENT BELLE
Thank you for having the curiosity to test our fragrances with ïōdé and our Isabelle sample pack! If you've finished testing all of the fragrances in the Discovery Pack and have found what you like, don't forget to take advantage of your coupon for the purchase of an eau de parfum or pure perfume within 30 days! If you love ïōdé but are looking for even more intensity, this fragrance is also available in pure perfume! Finally regarding our bottle, we will not be able to change its shape as we prefer to opt for what we call a "standard" bottle (not personalized) and invest our budget in the quality of the main ingredient: the perfume! Have a nice day and see you soon I hope...
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Claire L.
Rating: 4 out of 5
following a purchase from 27/01/2022
Very nice discovery, I think I found my ideal perfume ;)
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Response from CARREMENT BELLE
With vanilla and light patchouli ippi you are adorned with sunny and gourmand fragrances... Thank you for your curiosity Claire!