Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 557 published reviews

Summary of reviews

The online store CARREMENT BELLE is highly praised for its exceptional delivery speed, with many customers noting that they received their orders in just a few days, often less than 48 hours. The careful packaging of products is another recurring theme, as customers appreciate the neat presentation and thoughtful touches, such as handwritten notes and samples included in their orders, which enhance the overall experience.

Reviews 1 and 4 stars

Reset filters
V
Victoria P.
Rating: 4 out of 5
following a purchase from 05/05/2024
2nd order and still very satisfied. Product well packaged, nice attention, good products, and fast delivery. I just got a very different bottle from the photo ... it's also "vanilla" but I don't know if it's the same as the old one, if it's only the packaging that's changed or not ...
Translated reviews
H
Huguette T.
Rating: 1 out of 5
following a purchase from 28/04/2024
Pacachin super 👍 delivery very good 🤗 did not find the smell of patchouli at all and perfume does not hold at all 😟 I am disappointed considering the price 😟
Translated reviews
Response from CARREMENT BELLE
Thank you Huguette for pointing out the quality of our service, and I'm delighted that you like our packaging!
As for the most important item, the perfume, I'm sorry to see that you're not happy with it. To be factual and tell you more about the quality of our fragrances, you need to know that the formula of this perfume contains over 40% natural patchouli from Indonesia. If you can't "smell the patchouli", it's probably because our fragrance doesn't match your interpretation of patchouli, which has been influenced by all the patchouli fragrances you've ever loved, containing patchouli themselves, but not only.
Finally, on the subject of staying power, it's important to remember that a fragrance can react, smell or hold differently from one person to another, since staying power depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses, for example.
Affordable prices for the quality of our perfumes have made us a success since 1988, and ippi patchouli is our first perfume, which has become our iconic fragrance. If it didn't smell like patchouli and didn't hold up, we wouldn't have been around for a long time 😅 Too bad you didn't order our Discovery Pack first to avoid this disappointment.
We sincerely hope you find what you're looking for with our colleagues, and that your nose will cross paths with our fragrances one day! See you soon, Maxime
L
Léa P.
Rating: 4 out of 5
following a purchase from 24/04/2024
The brand deserves to be known! The initiative to make French perfumes is great and the quality is top notch! However, I don't think I'll buy a large model after ordering the samples, as I'm looking for my perfect perfume and haven't found the right one for me :)
Translated reviews
A
Anne-Marie F.
Rating: 1 out of 5
following a purchase from 21/04/2024
Very disappointed by the perfumes! Far from real patchouli, very chemical!
Translated reviews
Response from CARREMENT BELLE
We're very sorry if our perfumes don't live up to your expectations, Anne-Marie. However, we can't let this kind of unfounded opinion pass without clarifying the way we work. You should know that the formulas of our 3 fragrances built around patchouli (ippi patchouli, ippi patchouli clair and kilim) contain over 40% natural patchouli from Indonesia: it's not fair to say that these fragrances don't smell of patchouli or that they are "chemical". On the other hand, we can hear that they don't match your interpretation of patchouli, which has been influenced by all the patchouli fragrances you've ever loved, themselves containing patchouli, but not only. It's a pity you didn't order our Discovery Pack to avoid this disappointment. We sincerely hope you find what you're looking for with our colleagues, and that your nose crosses paths with our fragrances one day!
M
Murielle G.
Rating: 4 out of 5
following a purchase from 16/02/2024
I've tested the fragrances (the whole range) but some don't "hold" at all on the skin.
Translated reviews
Response from CARREMENT BELLE
Hello Murielle. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't last, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest!
F
Frédérique G.
Rating: 4 out of 5
following a purchase from 16/03/2024
Top-notch Eau de Parfum, perfect order and very pleasant little attention.
Translated reviews
F
François M.
Rating: 4 out of 5
following a purchase from 16/03/2024
I can't find the smell of patchouli from my youth in the 70's/80's despite several purchases.
Translated reviews
Response from CARREMENT BELLE
Thank you François for your message, we hope you find what you're looking for! However, this description corresponds to our ippi patchouli fragrance, and we have 2 other fragrances (kilim and ippi patchouli clair) which contain over 40% natural patchouli from Indonesia. But these fragrances also contain other ingredients to give depth and personality to our creations. So be careful not to compare our fragrances with a patchouli essential oil containing only patchouli. Good luck in your quest, and I hope to see you soon!
V
Véronique S.
Rating: 1 out of 5
following a purchase from 12/03/2024
A long-standing customer, I was very unpleasantly surprised by the smell of patchouli, which I didn't recognize and which I don't like. As a result, I didn't keep the bottle. I regret my purchase ...
Translated reviews
Response from CARREMENT BELLE
We're surprised, Véronique, because you've been ordering our "vanilla" fragrance for several years, but you've never ordered "ippi patchouli" (not from our website, anyway). What's certain is that this fragrance hasn't changed: it's been our iconic fragrance since 1988, and we'd have no interest in changing a formula that's so popular. Be careful not to compare our fragrance to patchouli essential oil or other perfumes containing patchouli: although over 40% of our "ippi patchouli" is natural Indonesian patchouli, it also contains other ingredients to give it personality and depth. The comparison is therefore irrelevant. We're sorry, however, that you don't like it, but there's no accounting for taste! We hope you've appreciated the quality of our service: shipment in less than 2 hours, delivery in 48 hours, little touches... We hope to see you soon. Maxime
M
Marie D.
Rating: 4 out of 5
following a purchase from 11/03/2024
I received the samples. I would have preferred spray containers. It's great to be able to try them all before deciding.
Translated reviews
M
Martine D.
Rating: 4 out of 5
following a purchase from 11/03/2024
super produits très agreable parfum
Translated reviews
E
Eric T.
Rating: 4 out of 5
following a purchase from 05/03/2024
Order received the next day!!! Perfume as expected, I'll be back 😉
Translated reviews
D
Didier R.
Rating: 4 out of 5
following a purchase from 03/03/2024
Package well received, well packaged. As far as I'm concerned, the perfume doesn't last too long, but it's a good product nonetheless.
Translated reviews
J
Jean-Marc M.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very well designed site, order delivered quickly. Small disappointment however concerning the Ippi Patchouli perfume: I don't really like notes that remain after a few hours, which is why I prefer essential oils, which are more stable and diffuse the long-loved scent.
Translated reviews
Response from CARREMENT BELLE
Thank you for your kind words about our quality of service and, above all, for your curiosity in testing our Jean-Marc perfume! Although composed of over 40% natural patchouli from Indonesia, the formula of this fragrance also includes other ingredients (details on the product sheet on our website and in the catalog we received). If you were looking for a fragrance composed solely of patchouli, it's probably these ingredients that are bothering you. However, they are important to us in giving character and depth to our creation. We hope you'll find what you're looking for in our range of essential oils, or that you'll come to fully appreciate ippi patchouli over time... See you soon! Maxime
J
Jocelyne S.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very good and serious
Translated reviews
E
Eva A.
Rating: 4 out of 5
following a purchase from 08/02/2024
Pleasant scents. Fast delivery. The only downside is that the scent doesn't last very long.
Translated reviews
M
Michaël L.
Rating: 4 out of 5
following a purchase from 10/02/2024
My order arrived quickly, and the blend of the two fragrances was top-notch.
Translated reviews
S
Sylviane Z.
Rating: 4 out of 5
following a purchase from 30/01/2024
I haven't tested it yet
Translated reviews
C
Christelle P.
Rating: 4 out of 5
following a purchase from 18/01/2024
In my pack a bottle of broken I phoned to have the samples broken otherwise I started to smell perfumes I will make my choice next month with my reduction
Translated reviews
H
Hélène D.
Rating: 4 out of 5
following a purchase from 17/01/2024
I received the shipment with the discovery samples, sent very quickly and very practical to use, currently looking for the right tone that suits me best. Thank you very much.
Translated reviews
A
Andrea M.
Rating: 1 out of 5
following a purchase from 14/01/2024
Disappointed by the frangrance, I can't find the patchouli .... A gourmand note disturbs me ... too bad.
Translated reviews
Response from CARREMENT BELLE
We'd love you to fall in love with our Andrea fragrance, but unfortunately the chemistry isn't always there. And yet, this fragrance's formula contains over 40% natural patchouli from Indonesia: the main ingredient. While the gourmand note mentioned is not a primary facet of this juice, that's the beauty of perfume: everyone interprets it in their own way, and it's surely this subjectivity that makes the relationship with one's perfume so strong and personal. Good luck in your quest for the perfect perfume, and thank you for giving our fragrances a chance. I hope to see you soon... Maxime
M
Marie-France N.
Rating: 4 out of 5
following a purchase from 11/01/2024
Fast delivery. Limited hold of the eau de parfum but I personally have trouble keeping the fragrance. I think for most women it's perfect.
Translated reviews
E
Encarnation A.
Rating: 4 out of 5
following a purchase from 30/12/2023
Samples received quickly, only I find 15€ expensive.
Translated reviews
M
Mireille C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Super ... sent quickly and carefully ... the little message that feels good ... patchouli hippy fragrance soft and delicate not the patchouli I expected but still very pleasant to wear ... thank you bcp ...
Translated reviews
C
Catherine P.
Rating: 4 out of 5
following a purchase from 07/12/2023
bonjour je suis satisfaitaite de mes produits cependant lors de ma commande il était cordialement stipulé que si on commandait la pochette échantillon nous recevions un bon d'achat de 15 euros sur notre prochaine commande je n'ai toujours rien reçu
Translated reviews
J
Julia S.
Rating: 1 out of 5
following a purchase from 23/11/2023
I'm not satisfied because I don't like the smell of the perfume I bought but otherwise, the delivery times, the packaging ... are perfect, nothing to say
Translated reviews
Response from CARREMENT BELLE
When you can't find what you're looking for in one of our fragrances, we're the first to apologize. As we explained in our conversation with Julia, don't hesitate to order our Discovery Pack before buying a new bottle in the future! Happy holidays and good luck in your olfactory quest...
L
Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
Translated reviews
P
Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
Translated reviews
P
Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
Translated reviews
M
Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
Translated reviews
M
Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
Translated reviews
C
Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
Translated reviews
O
Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
Translated reviews
Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
S
Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
Translated reviews
M
Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
Translated reviews
E
Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
Translated reviews
M
Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
Translated reviews
Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
O
Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
Translated reviews
M
Marc B.
Rating: 4 out of 5
following a purchase from 26/08/2023
Respect for the customer and attention to detail are very rare qualities these days and deserve to be mentioned. A site that earns its 4 stars and good personal experience so far. Sincerely
Translated reviews
G
Gilbert G.
Rating: 4 out of 5
following a purchase from 20/08/2023
Order for a bottle of Ippi Patchouli received on D+4 perfectly packaged in a small parcel with three samples and a personalized note. Excellent scent with an oriental touch. Would recommend. Good value for money
Translated reviews
P
Patricia D.
Rating: 1 out of 5
following a purchase from 19/08/2023
Very disappointed by the fragrances' staying power. After 10 minutes of wear, the scent disappears. Otherwise, the fragrances are nice. Too bad it evaporates too quickly.
Translated reviews
Response from CARREMENT BELLE
Thank you for your curiosity in testing our Patricia fragrances: we're very sorry if you didn't find what you were looking for. If our fragrances didn't hold up, we'd probably no longer be here, 35 years after the creation of our first perfume. So it's worth trying to understand why you felt that way. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and a long afterglow. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because how it holds up depends very much on the wearer's skin. What's more, sports and perspiration will alter the way a fragrance holds up: try them on a normal day to see if you notice any difference. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum.
Last but not least, our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, as the latter is equipped with a spray bottle. I hope that these elements will enable you to test our fragrances in other conditions, and that the magic with your skin will work! If not, I wish you a wonderful continutation and good luck in your quest for fragrance... See you soon, Maxime