Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews
5 2 332 88% 4 204 8% 3 57 2% 2 27 1% 1 21 1%

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

Reviews 2, 3 and 4 stars

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Sylvie F.
Rating: 4 out of 5
Package with beautiful scents and small gifts. I am delighted
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Response from CARREMENT BELLE
Thank you Sylvie for your feedback, we can't wait to know which perfume has made your nose fall in love with it... See you soon for new perfumed adventures!
S
Sofia R.
Rating: 4 out of 5
A very friendly team and the delivery is very fast. However, it is important to order the sample pack before ordering. I myself would have preferred the Label rose perfume, which is very feminine, rather than the Enkor perfume, which I don't like.
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Response from CARREMENT BELLE
Indeed, when you don't know our perfumes we always advise you to start by ordering our Discovery Pack to test them. If the magic didn't work with enkor, we are delighted to read that you fell in love with label rose Sofia, and we hope to see you back here soon!
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Helene C.
Rating: 4 out of 5
Very good perfume, the vanilla and the musk bewitched me... Very nice olfactory experience
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Response from CARREMENT BELLE
What a joy to see that you have found your happiness with the Helene Discovery Pack! Our musk and vanilla scents are happy to stick to your skin and follow you on your daily adventures!
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Annie M.
Rating: 4 out of 5
My choice goes to patchouli ... I will order it... it seems sensual and quite present as I like...
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Response from CARREMENT BELLE
Annie and ippi patchouli said OUIII to each other, this is a great way to start our day ❤️
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Carole S.
Rating: 4 out of 5
Delivered with gift card and some samples, delicate attention
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Response from CARREMENT BELLE
We are happy that you are sensitive to these small gestures Carole. Feel free to tell us what we could improve to make your next experience perfect and earn the 5 stars! We hope that ippi patchouli helped you start the day with a good nose and we hope to see you soon...
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Roselyne F.
Rating: 4 out of 5
I have been a client for many years and have never received a promotional offer. It's a shame.
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Response from CARREMENT BELLE
Indeed Roselyne, we never make discounts or sales because since 1988 we offer high quality fragrances at fair prices... all year round! On the other hand, we always slip a little attention in each parcel and sometimes even more beautiful gifts to thank you for your loyalty. I note that we have thus offered you during your various orders 1 kilim incense case, 1 shaking incense case and lately 1 pocket mirror, I hope you have appreciated these gifts. Beautiful day scented with the oriental "kilim" and happy holidays!
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Michele R.
Rating: 4 out of 5
First order. Nice presentation. Sober bottle. I prefer to have the quality of the contents rather than to bet on a too sophisticated container.
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Response from CARREMENT BELLE
It seems that we share common values, Michèle, because for more than 30 years we have been investing most of our budget in the quality of perfume, and opt for simple, elegant and timeless packaging to sublimate our juices. We will try to take even more care of the presentation and to surprise you with your next order in order to obtain the 5 stars! Nice evening and see you soon we hope...
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Isabelle T.
Rating: 4 out of 5
Order samples received with a personalized note; touching gesture. The fragrances do not suit me and I regret it because I would have enjoyed buying at CARREMENT BELLE.
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Response from CARREMENT BELLE
Good evening, Isabelle! Thank you for having had the curiosity to discover our fragrances: we would have liked love at first sight to occur between our fragrances and your nose, but our tastes evolve over time so we don't lose hope! Have a nice holiday and see you soon maybe...
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