Customer reviews of CARREMENT BELLE

Hello Valérie and sorry for the late reply. A small technical bug prevented us from automatically sending coupons by email for a few days. The problem was corrected as soon as we were informed and I'm delighted to see that you've found your own happiness with ippi patchouli! Happy fragrance adventures to you both and see you soon... Maxime

Hello Emmanuelle and sorry for the late reply. A small technical bug prevented us from automatically sending you your coupons by e-mail for a few days when you placed your order. Yours was finally sent on July 13, but it may have arrived in your spam folder. I've just extended the validity of your personal code AM-20-WDX1PRQSFK until September 30, 2023. To take advantage, simply copy/paste this code into the "promo code" box in your basket, after adding the eaux de parfum and/or pure perfumes of your choice. I can't wait to see which fragrance(s) you'll fall for, and I wish you a lovely day! See you soon... Maxime

Hello Isabelle and sorry for the late reply! The SO formula has not changed between your last 2 orders. Changes in regulations had forced us to slightly modify the formula of this fragrance in 2020 and indeed, at that time, we had noticed a slight decrease in persistence and a barely different base note. But you've ordered it since then, so I think this impression has more to do with the fact that this year you ordered the eau de parfum, whereas last year you ordered the (more intense) pur parfum. It's also possible that you've got used to this fragrance, in which case I'd advise you to change perfumes for a while and come back to it again. Finally, if you were to compare an old bottle (several years old, for example) with the new one you received this year, it's normal for the two to be different. Over time, certain volatile ingredients (like the citrus in the top note, for example) disappear, and the more heady ingredients in the base note become sweeter. On the other hand, a freshly produced juice (like the bottle ordered this year), will release all the ingredients and thus give an impression of freshness that can disappear in an old perfume. I hope this helps you to better understand your feelings, and I wish you a wonderful day! See you soon... Maxime

We're delighted that our Discovery Pack has made an impression, Maude, and can't wait to see which fragrance(s) you'll fall for! I can confirm that you received all the samples in our collection at the time of your purchase: the eau de parfum "enkor" was still in our catalog (which had been printed in large quantities), but this fragrance had been discontinued and removed from our site several months ago. The closest fragrance to "enkor" would be "alõ", with its citrusy, tonic start! I'd like to take this opportunity to extend the validity of your coupon, in case you'd like to treat yourself to a fragrant gift for the fall... Have a nice day and sorry for the late reply. Hope to see you soon! Maxime