Customer reviews of CARREMENT BELLE

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 641 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.

4 star reviews

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Nancy C.
Rating: 4 out of 5
following a purchase from 25/05/2024
Package received on time and as ordered :)
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Victoria P.
Rating: 4 out of 5
following a purchase from 05/05/2024
2nd order and still very satisfied. Product well packaged, nice attention, good products, and fast delivery. I just got a very different bottle from the photo ... it's also "vanilla" but I don't know if it's the same as the old one, if it's only the packaging that's changed or not ...
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Léa P.
Rating: 4 out of 5
following a purchase from 24/04/2024
The brand deserves to be known! The initiative to make French perfumes is great and the quality is top notch! However, I don't think I'll buy a large model after ordering the samples, as I'm looking for my perfect perfume and haven't found the right one for me :)
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Murielle G.
Rating: 4 out of 5
following a purchase from 16/02/2024
I've tested the fragrances (the whole range) but some don't "hold" at all on the skin.
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Response from CARREMENT BELLE
Hello Murielle. We're the first to apologize when the magic between our fragrances and your skin doesn't work, but if our fragrances didn't last, we'd have closed the store a long time ago! While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and long-lasting fragrance. However, it's important to remember that a fragrance can react, smell or hold up differently from one person to another, as the way it holds up depends very much on the wearer's skin. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum. Beware, too, of temporary loss of smell caused by allergies or viruses.
Finally, I concede that our samples come with an ear touch, which is less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, which is fitted with a spray bottle.
Thank you for your curiosity in testing our fragrances, and good luck in your olfactory quest!
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Frédérique G.
Rating: 4 out of 5
following a purchase from 16/03/2024
Top-notch Eau de Parfum, perfect order and very pleasant little attention.
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François M.
Rating: 4 out of 5
following a purchase from 16/03/2024
I can't find the smell of patchouli from my youth in the 70's/80's despite several purchases.
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Response from CARREMENT BELLE
Thank you François for your message, we hope you find what you're looking for! However, this description corresponds to our ippi patchouli fragrance, and we have 2 other fragrances (kilim and ippi patchouli clair) which contain over 40% natural patchouli from Indonesia. But these fragrances also contain other ingredients to give depth and personality to our creations. So be careful not to compare our fragrances with a patchouli essential oil containing only patchouli. Good luck in your quest, and I hope to see you soon!
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Marie D.
Rating: 4 out of 5
following a purchase from 11/03/2024
I received the samples. I would have preferred spray containers. It's great to be able to try them all before deciding.
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Martine D.
Rating: 4 out of 5
following a purchase from 11/03/2024
super produits très agreable parfum
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Eric T.
Rating: 4 out of 5
following a purchase from 05/03/2024
Order received the next day!!! Perfume as expected, I'll be back 😉
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Didier R.
Rating: 4 out of 5
following a purchase from 03/03/2024
Package well received, well packaged. As far as I'm concerned, the perfume doesn't last too long, but it's a good product nonetheless.
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Jean-Marc M.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very well designed site, order delivered quickly. Small disappointment however concerning the Ippi Patchouli perfume: I don't really like notes that remain after a few hours, which is why I prefer essential oils, which are more stable and diffuse the long-loved scent.
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Response from CARREMENT BELLE
Thank you for your kind words about our quality of service and, above all, for your curiosity in testing our Jean-Marc perfume! Although composed of over 40% natural patchouli from Indonesia, the formula of this fragrance also includes other ingredients (details on the product sheet on our website and in the catalog we received). If you were looking for a fragrance composed solely of patchouli, it's probably these ingredients that are bothering you. However, they are important to us in giving character and depth to our creation. We hope you'll find what you're looking for in our range of essential oils, or that you'll come to fully appreciate ippi patchouli over time... See you soon! Maxime
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Jocelyne S.
Rating: 4 out of 5
following a purchase from 28/02/2024
Very good and serious
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Eva A.
Rating: 4 out of 5
following a purchase from 08/02/2024
Pleasant scents. Fast delivery. The only downside is that the scent doesn't last very long.
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Michaël L.
Rating: 4 out of 5
following a purchase from 10/02/2024
My order arrived quickly, and the blend of the two fragrances was top-notch.
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Sylviane Z.
Rating: 4 out of 5
following a purchase from 30/01/2024
I haven't tested it yet
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Christelle P.
Rating: 4 out of 5
following a purchase from 18/01/2024
In my pack a bottle of broken I phoned to have the samples broken otherwise I started to smell perfumes I will make my choice next month with my reduction
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Hélène D.
Rating: 4 out of 5
following a purchase from 17/01/2024
I received the shipment with the discovery samples, sent very quickly and very practical to use, currently looking for the right tone that suits me best. Thank you very much.
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Marie-France N.
Rating: 4 out of 5
following a purchase from 11/01/2024
Fast delivery. Limited hold of the eau de parfum but I personally have trouble keeping the fragrance. I think for most women it's perfect.
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Encarnation A.
Rating: 4 out of 5
following a purchase from 30/12/2023
Samples received quickly, only I find 15€ expensive.
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Mireille C.
Rating: 4 out of 5
following a purchase from 28/12/2023
Super ... sent quickly and carefully ... the little message that feels good ... patchouli hippy fragrance soft and delicate not the patchouli I expected but still very pleasant to wear ... thank you bcp ...
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Catherine P.
Rating: 4 out of 5
following a purchase from 07/12/2023
bonjour je suis satisfaitaite de mes produits cependant lors de ma commande il était cordialement stipulé que si on commandait la pochette échantillon nous recevions un bon d'achat de 15 euros sur notre prochaine commande je n'ai toujours rien reçu
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Laure D.
Rating: 4 out of 5
following a purchase from 20/11/2023
I am very satisfied with the speed with which the order was dispatched. I am disappointed by the smell of the perfume chosen "ippi patchouli" but that's my fault, I should have ordered samples to test beforehand.
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Pierrette S.
Rating: 4 out of 5
following a purchase from 20/11/2023
Thank you to the person I spoke to on the phone...who took my order... I was stuck on the website....
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Pascale G.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very pleased
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Monia B.
Rating: 4 out of 5
following a purchase from 03/10/2023
I'm delighted with these new fragrances, which I love and recommend. Just that the candles are a bit expensive... Otherwise, nothing to say, great range!
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Marc B.
Rating: 4 out of 5
following a purchase from 26/09/2023
Serious site, excellent customer service, attention to detail with your order, a small handwritten note, very good value for money and top packaging/delivery I highly recommend
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Christine L.
Rating: 4 out of 5
following a purchase from 21/09/2023
order received quickly, perfume is top
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Orphé Alistaire K.
Rating: 4 out of 5
following a purchase from 20/09/2023
Perfumes smell good, but quality can always be improved to better satisfy customers.
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Response from CARREMENT BELLE
Hello Orphé Alistaire and thank you for your loyalty to our fragrances. Please let us know how we can further improve the quality of our service and fragrances: we always welcome constructive feedback! Happy fragrance adventures with so and see you soon...
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Sylviane D.
Rating: 4 out of 5
following a purchase from 19/09/2023
Received yesterday...good phone reception and really lots of samples...it's going to be hard to make a choice...Sincerely
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Marie-France J.
Rating: 4 out of 5
following a purchase from 16/09/2023
fast delivery; neat packaging and attractive documentation.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 13/09/2023
Super pleasant fragrance👍
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Marie D.
Rating: 4 out of 5
following a purchase from 04/09/2023
Package received promptly, eau de parfum that looks more like an eau de toilette but is delicious nonetheless.
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Response from CARREMENT BELLE
Hello Marie and thank you for being curious enough to discover our iconic ippi patchouli! I can confirm that the bottle you ordered is indeed an eau de parfum, but I understand that your experience may depend on the intensity of the perfumes you're used to wearing. If you're looking for more intensity, don't hesitate to try the pure ippi patchouli perfume, which is even more concentrated than the eau de parfum! Enjoy your perfumed adventures, and I hope to see you soon... Maxime
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Odile C.
Rating: 4 out of 5
following a purchase from 05/09/2023
CLEAR
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Marc B.
Rating: 4 out of 5
following a purchase from 26/08/2023
Respect for the customer and attention to detail are very rare qualities these days and deserve to be mentioned. A site that earns its 4 stars and good personal experience so far. Sincerely
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Gilbert G.
Rating: 4 out of 5
following a purchase from 20/08/2023
Order for a bottle of Ippi Patchouli received on D+4 perfectly packaged in a small parcel with three samples and a personalized note. Excellent scent with an oriental touch. Would recommend. Good value for money
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Béatrice E.
Rating: 4 out of 5
following a purchase from 11/08/2023
Fast delivery and the package was very well packaged.Thank you for the samples. I just think that the hippy patchouli bottle was much classier before. I don't think that big label is pretty. But that's just my opinion and doesn't change a thing about this wonderful, captivating fragrance. Thank you very much.
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Nathalie D.
Rating: 4 out of 5
following a purchase from 08/08/2023
Damn good!!!
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Françoise K.
Rating: 4 out of 5
following a purchase from 18/06/2023
My friends find KELIM patchouli captivating! I really like it!
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Caroline P.
Rating: 4 out of 5
following a purchase from 27/07/2023
Very fast
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John B.
Rating: 4 out of 5
following a purchase from 09/07/2023
Super nice scents , super service. I would recommend it to anyone.