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A
Rating: 4 out of 5
The delivery was supposed to take place on Friday, but was postponed to Saturday afternoon. The caviar is as excellent as ever.
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Customer reviews of Caviar de Neuvic
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 489 published reviews
Summary of reviews
The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Reviews 1 and 4 stars
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Rating: 4 out of 5
Good visibility of products, practical details and explanations for those unfamiliar with caviar. Very fast and reliable delivery.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
It's as good as ever
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Rating: 4 out of 5
Fast and refrigerated delivery after a phone call to agree on the desired date, which is very much appreciated. High quality caviar. All I have to do now is wait for the details of the Cent Club, which I requested more than 8 days ago...
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Rating: 4 out of 5
Easy to order. Finally I went to pick it up but as there was only half the order available I had to go back the next day. As the balance had not arrived, I was offered a change to my order. So everything went very well, but I don't know how things would have turned out if I hadn't gone.
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Rating: 4 out of 5
just a comment, I don't know how they got my phone number, I ordered through pourdebon once and directly the second time, and on my caviar neuvic account no phone number yet I received a sms...
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A
Rating: 4 out of 5
Very good organization for ordering and reception Good quality caviar
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Rating: 4 out of 5
Easy ordering on the website and correct delivery.
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Rating: 4 out of 5
good customer relations
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Rating: 4 out of 5
here are 2 orders apart and 2 errors on your site concerning the sender and recipient addresses. Fortunately they were rectified by your (good) care. The product is fine, and so is the customer relationship. BUT your site is NOT.
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Rating: 4 out of 5
Difficult to find the personalization on the site...Otherwise thank you for the kind attention of having enclosed a truffle butter at the end of the date.
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Rating: 4 out of 5
I'm just sorry that the courier dropped the parcel off in front of my townhouse, practically on the sidewalk! I hadn't paid any attention to the courier's e-mail the day before, asking me to let him know if I was going to be absent. But initially, I'd understood that he'd have to phone to set up the appointment, which would be more logical, especially as we're asked for a delivery date.
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Rating: 4 out of 5
User-friendly, interactive site
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Rating: 4 out of 5
The products are of high quality. On the other hand, there was a small problem when taking the order. I had to call because I still had no news of the order I had placed online after 5 days. Everything was quickly sorted out after a charming and efficient young woman was on the phone.
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Rating: 4 out of 5
good service
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Rating: 4 out of 5
Perfect as usual
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Rating: 4 out of 5
Well sent, well prepared
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Rating: 4 out of 5
I had to wait another 24 hours for delivery because my confirmation of the delivery date had not been recorded;
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Easy navigation, fast delivery
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Rating: 4 out of 5
very good sales service; delivery appointment agreed by phone and kept.
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Rating: 4 out of 5
easy operation
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Rating: 4 out of 5
Easy-to-use and very clear site
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Rating: 4 out of 5
fast and courteous service, please remember to call before delivery
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Excellent. The sturgeons seem to be well cared for, as is the environment, and the passion for a very good product drives them.
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Rating: 4 out of 5
fast, easy ordering on-time delivery
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Rating: 4 out of 5
Very easy to access, precise.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Serious even when it comes to small amounts
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
Site navigation must be simpler
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Rating: 4 out of 5
''''''
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Rating: 4 out of 5
Correct
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Rating: 4 out of 5
Very good site. Order easy to place and normally received quickly except that there was a problem with Chronopost. Chronopost postponed the scheduled delivery date by one day without warning, then postponed it again without warning, and in the end I had to collect the parcel from Chronopost 20 minutes' drive from my home'.
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Rating: 4 out of 5
Very welcoming staff. Good follow-up.
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Rating: 4 out of 5
Clear site, easy to find what you're looking for
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Rating: 4 out of 5
Very friendly telephone staff. Perfect delivery service, speed and quality.
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Rating: 4 out of 5
A little dirty and not crunchy enough on the palate
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