The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
Excellent organic caviar that delighted all the guests. Note, delivery was perfectly respected.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you enjoyed our products and hope to see you again very soon for new tastings.
The Caviar de Neuvic Customer Service
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Jacky L.
Rating: 5 out of 5
following a purchase from 24/11/2025
An excellent service
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Claude P.
Rating: 5 out of 5
following a purchase from 26/11/2025
Perfect in every way
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Anaïs C.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very good caviar, fast and efficient delivery
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Marie-Christine G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good product
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Sylvain B.
Rating: 5 out of 5
following a purchase from 27/11/2025
always excellent
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Christophe A.
Rating: 5 out of 5
following a purchase from 03/12/2025
I haven't opened the box yet as I write to you, but I already know the quality of your products from having tasted them previously, and I have no doubt about my future tasting as the delivery service was perfect as agreed. I have known your company since practically the beginning of its creation, and living in Aquitaine myself, I recognize the quality of your work and very positively support your production. Best regards
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Response from Caviar de Neuvic
Thank you very much for your loyalty! We hope you fully enjoy your tasting and will be delighted to see you again.
The Caviar de Neuvic Customer Service
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Aurelio Q.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very very good Serious, rigor and quality
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Sylvain J.
Rating: 5 out of 5
following a purchase from 29/11/2025
Perfect as always
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Odile G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Order arrived on time
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Jean Luc C.
Rating: 5 out of 5
following a purchase from 09/12/2025
Perfect
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Francis H.
Rating: 5 out of 5
following a purchase from 26/11/2025
Easy order, delivery by appointment is great
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 09/12/2025
wide selection of caviar and packaging; fast delivery and packages that have kept their tasting freshness expected at Christmas
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you enjoyed our products and hope to see you again very soon for new tastings.
The Caviar de Neuvic Customer Service
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Fabienne H.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good experience with customer service. Delivery as planned.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
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Nicolas N.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect
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Bernard B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect in every way
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Laurence C.
Rating: 5 out of 5
following a purchase from 25/11/2025
Everything went well.
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Claudia W.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast delivery and okay packaging. The products are delicious, I recommend and will reorder.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
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Marie-France L.
Rating: 5 out of 5
following a purchase from 06/12/2025
Not tasted yet!
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Bernard A.
Rating: 5 out of 5
following a purchase from 21/11/2025
Received on time, package in good condition.
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Corinne G.
Rating: 5 out of 5
following a purchase from 29/11/2025
Delivered on the chosen day and time!
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Didier C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Package received on time. Package in very good condition.
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Christophe P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Perfect packaging, products too
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Jean Francois S.
Rating: 5 out of 5
following a purchase from 06/12/2025
I can't wait to taste it for the holidays.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We hope you will fully enjoy the product during your tasting and we will be happy to know your opinion afterwards.
Caviar de Neuvic Customer Service
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Prade P.
Rating: 5 out of 5
following a purchase from 21/11/2025
Perfect
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Vincent P.
Rating: 5 out of 5
following a purchase from 05/12/2025
VERY GOOD AND TASTY
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Olivier W.
Rating: 5 out of 5
following a purchase from 04/12/2025
I ordered smoked pike roe, as usual of great finesse, not too strong in smoking, and not too salty... Thank you and well done
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that our products pleased you and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
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Catherine D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Caviar of excellence
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Béatrix B.
Rating: 5 out of 5
following a purchase from 30/11/2025
On-time delivery with Chronofresh. Perfect. Now to taste.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We hope you fully enjoy the product during your tasting and would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service
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Marie-Paule P.
Rating: 5 out of 5
following a purchase from 20/11/2025
Delivery made on the requested date, merchandise impeccably packaged.
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that your experience was pleasing and we would love to hear your opinion afterwards.
Caviar de Neuvic Customer Service
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Christelle L.
Rating: 5 out of 5
following a purchase from 01/12/2025
perfect
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Odile B.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good reception on the phone for taking the order. Perfect for delivery. Everything is OK.
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Thierry C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Delivery as expected
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Sylvie B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Good communication
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Christophe B.
Rating: 5 out of 5
following a purchase from 27/11/2025
Impeccable service
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Serge L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast delivery and impeccable packaging! Quality products... I recommend! Merry Christmas....
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Response from Caviar de Neuvic
Thank you very much for your feedback! We are delighted that you liked our products and hope to see you very soon for new tastings.
Caviar de Neuvic Customer Service
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Jerome B.
Rating: 5 out of 5
following a purchase from 28/11/2025
The ordered caviar arrived in excellent condition.
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Bernard G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Excellent - experience to repeat
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Sas Jean Louis F.
Rating: 5 out of 5
following a purchase from 21/11/2025
The kindness, dedication, and responsiveness of the Caviar de Neuvic team is exemplary! ... many, having a storefront, would do well to take inspiration from it ... bravo and a big thank you to all of you!!!
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Response from Caviar de Neuvic
A big thank you for your encouraging words! The entire team is delighted to know that our commitment and responsiveness have satisfied you. Your compliments warm our hearts and motivate us to continue in this spirit.
Caviar de Neuvic Customer Service
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