The store consistently delivers on time and with careful packaging, ensuring the products arrive in excellent condition and are easy to enjoy as planned. Customers highlight reliable delivery speed and precise fulfillment, with many noting high satisfaction from tasting experiences and on-site tastings that enhance their appreciation of the caviar selection. Product quality and care are recurring strengths, with mentions of refined, delicious caviar across Baeri, Oscietre, and Beluga varieties, plus attentive in-store service and welcoming, helpful staff. Relationships with customers are emphasized, reflecting long-standing appreciation for both the products and the personal attention they receive from the team.
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
J
Jerome D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Always on time, always a product that meets expectations, keep it up
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
F
Florent H.
Rating: 5 out of 5
following a purchase from 29/11/2024
Ok
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Response from Caviar de Neuvic
Hello,
A big thank you for your message! We are happy to know that you appreciate both our site and our products. Your encouragements are very pleasing to us and motivate us to continue offering you quality products and service.
With our sincerest regards,
Customer service
G
Georg N.
Rating: 5 out of 5
following a purchase from 19/11/2023
Perfect. Thank you very much. Perfekt. Vielen Dank!
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Response from Caviar de Neuvic
Hello,
We warmly thank you for your very positive feedback.
It is always a pleasure to know that our products and our service have brought you complete satisfaction.
Thank you again for your trust – Vielen Dank für Ihr Vertrauen!
We look forward to serving you again soon.
Best regards,
Customer service
J
Jean Francis R.
Rating: 5 out of 5
following a purchase from 06/03/2025
very good organization and very good products
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Jacques M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Very good
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Andre D.
Rating: 5 out of 5
following a purchase from 13/02/2025
r a s tout a ete bien realise
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Stephane P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Well received
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Rodrigo C.
Rating: 5 out of 5
following a purchase from 12/02/2025
Champagne taitinger offered with my order
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Edgard T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect, neat, delicate. Consistent quality.
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Lucien P.
Rating: 5 out of 5
following a purchase from 10/02/2025
This is not my first order of caviar from Neuvic and I have always been satisfied.
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Sas Jean Louis F.
Rating: 5 out of 5
following a purchase from 07/02/2025
Thanks to the whole team :-)
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Andre L.
Rating: 5 out of 5
following a purchase from 09/02/2025
everything was perfect
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Therese Marie D.
Rating: 5 out of 5
following a purchase from 07/02/2025
still as good as ever small problem when placing the order, as the 2 advantages were not cumulated Excellent reaction from your "sales person".
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Monique B.
Rating: 5 out of 5
following a purchase from 05/02/2025
As usual, perfect products
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Laurence P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Perfect!
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Eric L.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect
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Brigitte M.
Rating: 5 out of 5
following a purchase from 30/01/2025
👍👍👍
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Mariane G.
Rating: 5 out of 5
following a purchase from 25/01/2025
As delicious as ever for our enthusiastic palates.
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Philippe C.
Rating: 5 out of 5
following a purchase from 26/01/2025
perfect
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Chantal F.
Rating: 5 out of 5
following a purchase from 22/01/2025
Still very good
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François D.
Rating: 5 out of 5
following a purchase from 08/01/2025
Optimum delivery
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Jean-Marc T.
Rating: 5 out of 5
following a purchase from 14/01/2025
From ordering to delivery to tasting, everything was perfect.
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Louis M.
Rating: 5 out of 5
following a purchase from 13/01/2025
perfect
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Marie Claire C.
Rating: 5 out of 5
following a purchase from 08/01/2025
exceptional caviar
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Alain M.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
H
Hélène D.
Rating: 5 out of 5
following a purchase from 08/01/2025
Excellent!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
D
Daniel H.
Rating: 5 out of 5
following a purchase from 07/01/2025
Fast delivery, correct temperature on arrival
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
A
Annie C.
Rating: 2 out of 5
following a purchase from 07/01/2025
I ordered a box of 100g and there was an offer with a box of 30g offered I only opened the box of 30g are disappointing I do not know what will be the surprise for the other box, but I will say that this tasting does not make me want to recommend this caviar too bad it was a disappointing first try
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Hassan R.
Rating: 5 out of 5
following a purchase from 07/01/2025
perfect
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback about our website and our products! We are delighted to know that you are satisfied, because your satisfaction is our priority.
Your feedback is a great reward for our entire team and motivates us to continue offering you the best.
We look forward to seeing you soon!
Have a nice day!
Caviar de Neuvic customer service
P
Patricia M.
Rating: 5 out of 5
following a purchase from 30/12/2024
Delicious
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
A
Andreia M.
Rating: 5 out of 5
following a purchase from 30/12/2024
Excellent
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
V
Valérie D.
Rating: 5 out of 5
following a purchase from 21/12/2024
Thank you for this pack, which I order every year. We love the eggs and caviar of course! However, we were very disappointed by the taramas, which we didn't like. In any case, happy new year 2025 to the Caviar de Neuvic team!
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Response from Caviar de Neuvic
Hello,
Thank you for your loyalty and for taking the time to share your impressions of our catering kit. We're delighted that the eggs and caviar have delighted you once again!
However, we're sorry to hear that the taramas didn't live up to your expectations this year. We value your feedback and will pass it on to our team so that we can continue to improve our products.
The entire Caviar de Neuvic team wishes you all the best for an excellent year 2025, full of joy and indulgence. We look forward to satisfying you even more in the future.
With our most respectful greetings,
caviar de Neuvic customer service
M
Monique D.
Rating: 5 out of 5
following a purchase from 28/12/2024
No complaints. Everything was as ordered.
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Response from Caviar de Neuvic
Hello,
We would like to thank you for your positive feedback and are delighted that everything was as you ordered. Your satisfaction is of the utmost importance to us, and we do our utmost to provide you with a flawless experience.
We look forward to welcoming you back to our site soon for new discoveries.
With kindest regards,
caviar de Neuvic customer service
P
Patricia P.
Rating: 2 out of 5
following a purchase from 23/12/2024
The order was not registered in the delivery list, so the product arrived 48 hours late.
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Response from Caviar de Neuvic
Hello,
Thank you for taking the time to share your experience with us. We are very sorry for the inconvenience caused by the delay in your delivery.
After verification, it appears that your order was not correctly recorded in the delivery listing. We will be reinforcing our internal processes to prevent this type of error recurring in the future.
Your satisfaction is our priority, and we remain at your disposal should you have any questions or require further assistance.
Yours faithfully
Caviar de Neuvic Customer Service
H
Hemeline A.
Rating: 5 out of 5
following a purchase from 20/12/2024
very well
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you were so satisfied with our products and that you enjoyed your experience on our site.
Your satisfaction is our priority, and we hope to have the pleasure of accompanying you again for new gourmet discoveries.
With our most distinguished greetings,
caviar de Neuvic customer service
J
Janique L.
Rating: 5 out of 5
following a purchase from 23/12/2024
User-friendly site, easy to use; clear explanations. Recipes are a plus.
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Response from Caviar de Neuvic
Hello,
Thank you very much for your positive feedback! We're delighted that you liked our site and that the navigation and explanations were clear. It's a pleasure to know that our recipes have added an extra touch to your experience.
Your feedback is invaluable and encourages us to continue improving our services. We hope to see you soon for new gourmet discoveries.
With kindest regards,
Caviar de Neuvic Customer Service
D
Didier C.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very good products The caviar butter was perhaps less tasty than last time.
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Response from Caviar de Neuvic
Hello,
We would like to thank you sincerely for your feedback and are delighted that you are enjoying our products. We take good note of your remark concerning the caviar butter and we are sorry that it did not have the same taste as last time. Your satisfaction is important to us, and we will pass on this information to our team in order to verify the quality of this product.
We look forward to accompanying you on future gourmet discoveries.
With kindest regards,
caviar de Neuvic customer service
D
Daniel M.
Rating: 5 out of 5
following a purchase from 26/12/2024
Delivery time observed. Integrity of parcel, packaging and aesthetic presentation excellent. Product quality perfect. Overall very satisfied. I'm becoming a customer!
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Response from Caviar de Neuvic
Hello,
Thank you very much for your wonderful feedback! We're delighted to hear that you're fully satisfied with the quality of our products, as well as the reception and aesthetics of our packaging. It's a real pleasure to count you among our new customers, and we look forward to accompanying you on many gourmet discoveries in the future.
Your satisfaction is our priority, and we will do everything in our power to continue offering you an exceptional experience.
With kindest regards,
caviar de Neuvic customer service
F
Frederic M.
Rating: 5 out of 5
following a purchase from 25/12/2024
A real treat... I recommend it.
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Response from Caviar de Neuvic
Hello,
Thank you so much for your positive feedback! We are delighted that our products have given you complete satisfaction and that you recommend them. Your enthusiasm is our greatest reward!
We hope to have the pleasure of accompanying you again for other gourmet moments.
With our most respectful regards,
caviar de Neuvic customer service
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