Customer reviews of CBDOO

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 986 published reviews

Summary of reviews

CBDOO stands out for consistent product quality and fast, reliable delivery, with many customers noting same-day or 24-hour turnaround and discreet shipping. The store also earns strong praise for attentive customer service, generous promotions and gifts with orders, and a close, responsive relationship that makes shoppers feel valued. Variety and aroma are frequently highlighted, with customers enjoying diverse flower and resin options and favorable flavor profiles. Overall, shoppers repeatedly describe a positive experience marked by dependable quality, prompt delivery, and supportive service.

Reviews 2 and 4 stars

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O
Olivier E.
Rating: 4 out of 5
following a purchase from 20/11/2025
Delivery expected in 24 hours but I received it 48 hours later... even though I was asked to choose a paid delivery method which was not respected during delivery... if it's a very good product I recommend
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Greg M.
Rating: 2 out of 5
following a purchase from 06/11/2025
Really disappointed, might as well take some hay.
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Response from CBDOO
Hello Greg,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations.

Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that everyone's tastes and preferences are different. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you, particularly the hydroponic range.

For your information, we tried to contact you to find a solution (refund of order or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team
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Eric J.
Rating: 4 out of 5
following a purchase from 07/10/2025
Hello, I really need a high concentration CBD oil to soothe my joint and muscle pain: my back, neck, shoulders, arms, and wrists are in need of some relief. I can only consume CBD in oil form, as I do not smoke. If the plant can be taken in ways other than smoked, could you explain the other methods of ingestion? Best regards.
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florian M.
Rating: 4 out of 5
following a purchase from 04/11/2025
One of the best quality/price ratios
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karima D.
Rating: 4 out of 5
following a purchase from 02/11/2025
I will admit that it is not really my habit to buy online. And well, you made me change my mind. Delighted with both the speed and the item received, well-packaged and clean. Thank you again, now you are in my favorites. Best regards. A delighted customer.
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Nicolas N.
Rating: 4 out of 5
following a purchase from 30/10/2025
Good but I didn't receive the 10g of small bud offered that I requested since I am a loyal customer
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MARTINE B.
Rating: 4 out of 5
following a purchase from 29/10/2025
Relieves and calms my joint pain, however a bit too many branches
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Samy-Alexandre Y.
Rating: 4 out of 5
following a purchase from 30/10/2025
Very good products but really too expensive.
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TOM R.
Rating: 4 out of 5
following a purchase from 27/10/2025
Not bad I would have liked to remove my reviews on the site because without meaning to I left my email address as a nickname
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Christian A.
Rating: 4 out of 5
following a purchase from 13/10/2025
Pleasantly surprised
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Gregory L.
Rating: 4 out of 5
following a purchase from 09/10/2025
Ultra-competitive prices for a quality that meets expectations. One criticism, however: too many branches in the flowers
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Jean Paul M.
Rating: 2 out of 5
following a purchase from 07/10/2025
I don't feel the slightest sensation of relaxation!
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Response from CBDOO
Hello Jean Paul,
Thank you for your feedback,

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you want more powerful CBD products, we can recommend our hydroponic range.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.

Best regards,
The CBDOO team
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Damien D.
Rating: 4 out of 5
following a purchase from 29/09/2025
Very good product, I recommend
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Sebastien H.
Rating: 4 out of 5
following a purchase from 09/09/2025
Great! Quality weed with an excellent taste. Delivered on time (4 days excluding weekends for me, since I ordered on a Wednesday, I was delivered on Tuesday. So I recommend ordering on Monday) with a tracking number. Plus, a small gift is included with the package.
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Sylvain P.
Rating: 4 out of 5
following a purchase from 01/09/2025
Good site but the quality is not consistent and it's very detrimental when you take 20 grams of such a good resin once and mediocre the next time. I accept that there can be a slight difference but there are limits.
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David C.
Rating: 4 out of 5
following a purchase from 20/08/2025
Very satisfied
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Laura V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I've had better. Visual level is okay, but taste-wise it's not it.
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Response from CBDOO
Hello Laura,
Thank you very much for your feedback,

We understand that tastes can vary, but it seems that the issue does not come from the quality of our products, but rather from a matter of personal preference. We understand that when ordering a variety, it may not suit everyone as tastes and preferences differ. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.

To be honest, we are quite surprised; we confirm that several of the products you ordered are best sellers (OG Kush, G13 Haze, Hydroponic Zombie Kush) and receive a lot of positive reviews, which cannot be the case if the products have no taste. However, we understand that tastes and colors differ for everyone.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture. Our priority is the satisfaction of our customers, do not hesitate to contact us again via chat, phone, SMS, email, or on social media.

Best regards,
The CBDOO team
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stephane L.
Rating: 2 out of 5
following a purchase from 19/08/2025
Products conforming in appearance, taste, and smell but very very high effects see nonexistent. Very disappointed.
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Response from CBDOO
Hello Stephane,
Thank you for your feedback,

Regarding your comment on the products, we would like to provide some clarifications.

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity.
If you are looking for more potent CBD products, we can recommend our hydroponic range. For your information, this remains CBD, which consequently offers mild effects.

We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Do not hesitate to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.

Best regards,
The CBDOO team
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Charlotte T.
Rating: 2 out of 5
following a purchase from 16/08/2025
The heads are too dry. Did not feel the desired effect. Not particularly satisfied.
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Response from CBDOO
Hello Charlotte,

Thank you for taking the time to share your feedback. We are sorry to hear that our products did not meet your expectations. Your satisfaction is essential to us. Please feel free to contact us to discuss and see how we can improve your experience with CBDOO.

Best regards,
The CBDOO team
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mathias L.
Rating: 4 out of 5
following a purchase from 17/08/2025
The flowers are of good quality. Manicure, drying, and curing are done with care. The team is attentive and has good responsiveness.
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Wesley V.
Rating: 4 out of 5
following a purchase from 11/08/2025
Well packaged, taste is good. Just delivery did not receive notification.
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Nadia L.
Rating: 2 out of 5
following a purchase from 08/08/2025
Sore throat not relaxing I strongly advise against too disappointed not suitable for my illness
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Response from CBDOO
Hello Nadia,
Thank you for your feedback,

Regarding your comment about the products, we would like to clarify a few points. First of all, we apologize that they caused you tingling sensations; to be honest, this is not the type of feedback we are used to receiving. Did you spray the products?

The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity. Also, we would like to remind you that our products are not medications and have no medical purpose. If you are using other medications concurrently, we always recommend asking your treating physician if the use of CBD is permitted based on the medications used.

We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social media; we remain entirely at your disposal.

Best regards,
The CBDOO team
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Alfredo R.
Rating: 4 out of 5
following a purchase from 05/08/2025
G13 a bit too strong in flavor but overall good
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Ernesto G.
Rating: 4 out of 5
following a purchase from 29/07/2025
Top of the tops
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Sylvain P.
Rating: 4 out of 5
following a purchase from 29/07/2025
Despite a lack of consistency in terms of quality, I remain satisfied...
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Sebastien S.
Rating: 4 out of 5
following a purchase from 23/07/2025
Good!
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Rebholz J.
Rating: 4 out of 5
following a purchase from 16/07/2025
Content
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Virginia G.
Rating: 4 out of 5
following a purchase from 10/05/2025
Good product at the right price. I liked it
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Natacha D.
Rating: 4 out of 5
following a purchase from 10/07/2025
Top-notch whether it's about delivery or quality, almost everything is very good!
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Maud Q.
Rating: 4 out of 5
following a purchase from 08/07/2025
I took away a star for the delivery delay but I am satisfied
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Charly C.
Rating: 4 out of 5
following a purchase from 30/06/2025
Good quality
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Christian B.
Rating: 2 out of 5
following a purchase from 03/07/2025
Already disappointed once in May. My last order was very dry and not effective. I returned to the site. And the surprise, nothing left except for CBD. I am disappointed and as promised, I think I will not order again. Here is my opinion.
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Response from CBDOO
Hello Mr. Boukherma.

For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.

Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.

If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.

Best regards,
The CBDOO team
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Angela D.
Rating: 4 out of 5
following a purchase from 26/06/2025
Arrived on time. However, poor quality grass, full of seeds and very wet.
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Response from CBDOO
Hello Angela,

Thank you for your feedback. We are sorry to hear that your experience was not fully satisfactory.

At CBDOO, we manually select and place our flowers from various partner farmers, with over 100 varieties available on our site.

Each batch is carefully refined to ensure optimal quality, free from seeds or excessive moisture. Our products are stored under controlled conditions to precisely avoid this type of mishap. What you describe does not meet our quality standards and we care about it. Finally, we are sorry that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.

Our priority is customer satisfaction. Therefore, we invite you to contact us again via email, phone, chat, or social media, we will be happy to offer you a commercial gesture and direct you towards a variety more in line with your expectations. Best regards, The CBDOO team
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Natahel M.
Rating: 2 out of 5
following a purchase from 23/06/2025
Too many stems without flowers in the package, I think it could be sorted a bit because when you end up with a small head and a huge stem, it's really not cool.
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Response from CBDOO
Hello Natahel,

Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.

Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.

We have tried to contact you to find a solution.

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team
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Federico F.
Rating: 2 out of 5
following a purchase from 19/06/2025
It was very dark
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Response from CBDOO
600 Hello Federico,
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team
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Bilal R.
Rating: 2 out of 5
following a purchase from 17/06/2025
I took 4 g of candia lemon and it seems a bit stale and damp, it doesn't have a nice color as it should. The gift you gave me, 2 g of fruit, also has a dark color, it's not fresh stuff as I expected! The rest of the other varieties I took, 1 g, are not bad in terms of color and taste, top.
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Response from CBDOO
1f91f3 Hello Bilal,
Thank you for your detailed feedback.

We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.

We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.

For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).

Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.

Best regards,
The CBDOO team
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Liséa L.
Rating: 4 out of 5
following a purchase from 11/06/2025
Order received quickly!
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Saïd H.
Rating: 4 out of 5
following a purchase from 10/06/2025
Fast delivery, quality product, no issues
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Nathalie S.
Rating: 4 out of 5
following a purchase from 09/06/2025
Very good
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David C.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very correct
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