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V
Rating: 4 out of 5
Good product at the right price. I liked it
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Customer reviews of CBDOO
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 110 published reviews
Summary of reviews
CBDOO is consistently praised for reliable, fast delivery and a wide range of clearly described products, with many customers noting delivery times, 24-hour or next-day delivery, and careful packaging that protects items. The store earns repeatedly positive remarks for attentive, knowledgeable customer service, easy order processing, helpful follow-up, and friendly, professional support that makes purchases smooth. Product quality is highlighted through mentions of high-quality, fresh CBD flower, quality-checked items, and consistent satisfaction with purchases across years, including favorable pricing and occasional added gifts. Overall, customers describe a dependable shopping experience with strong reliability, transparent product information, and satisfactory after-sales care.
Reviews 2 and 4 stars
Reset filtersN
Rating: 4 out of 5
Top-notch whether it's about delivery or quality, almost everything is very good!
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M
Rating: 4 out of 5
I took away a star for the delivery delay but I am satisfied
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C
Rating: 4 out of 5
Good quality
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C
Rating: 2 out of 5
Already disappointed once in May. My last order was very dry and not effective. I returned to the site. And the surprise, nothing left except for CBD. I am disappointed and as promised, I think I will not order again. Here is my opinion.
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Response from CBDOO
Hello Mr. Boukherma.
For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.
Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.
If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.
Best regards,
The CBDOO team
For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.
Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.
If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.
Best regards,
The CBDOO team
A
Rating: 4 out of 5
Arrived on time. However, poor quality grass, full of seeds and very wet.
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Response from CBDOO
Hello Angela,
Thank you for your feedback. We are sorry to hear that your experience was not fully satisfactory.
At CBDOO, we manually select and place our flowers from various partner farmers, with over 100 varieties available on our site.
Each batch is carefully refined to ensure optimal quality, free from seeds or excessive moisture. Our products are stored under controlled conditions to precisely avoid this type of mishap. What you describe does not meet our quality standards and we care about it. Finally, we are sorry that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. Therefore, we invite you to contact us again via email, phone, chat, or social media, we will be happy to offer you a commercial gesture and direct you towards a variety more in line with your expectations. Best regards, The CBDOO team
Thank you for your feedback. We are sorry to hear that your experience was not fully satisfactory.
At CBDOO, we manually select and place our flowers from various partner farmers, with over 100 varieties available on our site.
Each batch is carefully refined to ensure optimal quality, free from seeds or excessive moisture. Our products are stored under controlled conditions to precisely avoid this type of mishap. What you describe does not meet our quality standards and we care about it. Finally, we are sorry that you left such a negative review without attempting to contact us first. We are always available to support our customers, advise them, or even find a solution in case of dissatisfaction.
Our priority is customer satisfaction. Therefore, we invite you to contact us again via email, phone, chat, or social media, we will be happy to offer you a commercial gesture and direct you towards a variety more in line with your expectations. Best regards, The CBDOO team
N
Rating: 2 out of 5
Too many stems without flowers in the package, I think it could be sorted a bit because when you end up with a small head and a huge stem, it's really not cool.
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Response from CBDOO
Hello Natahel,
Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.
Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.
We have tried to contact you to find a solution.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.
Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.
We have tried to contact you to find a solution.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
F
Rating: 2 out of 5
It was very dark
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Response from CBDOO
600 Hello Federico,
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
B
Rating: 2 out of 5
I took 4 g of candia lemon and it seems a bit stale and damp, it doesn't have a nice color as it should. The gift you gave me, 2 g of fruit, also has a dark color, it's not fresh stuff as I expected! The rest of the other varieties I took, 1 g, are not bad in terms of color and taste, top.
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Response from CBDOO
1f9 1f3 Hello Bilal,
Thank you for your detailed feedback.
We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.
We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your detailed feedback.
We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.
We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
L
Rating: 4 out of 5
Order received quickly!
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S
Rating: 4 out of 5
Fast delivery, quality product, no issues
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N
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Very correct
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E
Rating: 4 out of 5
Ok
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H
Rating: 4 out of 5
Very good
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T
Rating: 2 out of 5
I don't like the quality of the products, little effect, heavy in the mouth, maybe too much chemical treatment on the flowers.
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Response from CBDOO
Hello Thibaut,
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
C
Rating: 2 out of 5
Did not match the description, very little effect
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Response from CBDOO
Hello Christine,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
I had a good experience. The waiting times are a bit too long, but it's understandable considering they come from France.
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D
Rating: 2 out of 5
The blueberry herb not very beautiful half wilted
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Response from CBDOO
Hello Dimitri,
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
A
Rating: 4 out of 5
Rather happy with this order
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A
Rating: 4 out of 5
Great product and price
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G
Rating: 4 out of 5
All good, thank you
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É
Rating: 4 out of 5
Great site! A huge variety of flavors and different textures to taste. The warzone is by far the one that surprised me the most in terms of its taste, effects, and texture. The only downside is that I didn't feel like I received the same product on the second order; the texture was much dustier and the effect was greatly diminished. I will try again.. Thank you for all these flavors to taste. Good job.
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C
Rating: 4 out of 5
Great
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N
Rating: 4 out of 5
Very pleasant and without the usual effects.
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O
Rating: 4 out of 5
for a top first order
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M
Rating: 4 out of 5
Excellent customer service and a truly high-level product, I would just like to give you a piece of advice which is not a criticism regarding the hashish, it is better to send it in a small rigid package because in the envelope it gets crushed and loses its original shape... But it's just an aesthetic issue, the quality is indisputable.
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M
Rating: 4 out of 5
Quick as usual
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L
Rating: 4 out of 5
Good products, well referenced
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S
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Fast and discreet
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L
Rating: 4 out of 5
I am satisfied. The CBD is not the most beautiful, neither in appearance nor in smell, but for the price paid, there is nothing to complain about.
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S
Rating: 4 out of 5
Everything was as I wanted. Alright
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S
Rating: 4 out of 5
Some interesting resins, others should not be considered as such and should be removed... No taste... For my part, I regret that there is not more consistency in quality because it is biased, especially when buying 20 grams...
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G
Rating: 4 out of 5
Good
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H
Rating: 4 out of 5
I did not perceive the expected psychotropic effect...
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M
Rating: 4 out of 5
The Buds have a pretty decent smell most part and an average flavour, I ordered the less expensive ones, so I imagine the most expensive be really good. In 2 orders i have choosen the same gift, in the first one was really good smell and citric, in the second one was a bit less unfortunally( i know isnt all from same plant , so it has to be a bit different) Took around 4 days to arrive, since its a different country. Im enjoying smoking and its a good subtitute :)
M
Rating: 4 out of 5
Pleasant flower to consume
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P
Rating: 4 out of 5
Order delivered on time and always satisfied with the products. Prices are a bit high though. Otherwise, all good.
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C
Rating: 2 out of 5
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
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Response from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team