English 
H
Rating: 4 out of 5
Very good
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Customer reviews of CBDOO
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 986 published reviews
Summary of reviews
CBDOO stands out for consistent product quality and fast, reliable delivery, with many customers noting same-day or 24-hour turnaround and discreet shipping. The store also earns strong praise for attentive customer service, generous promotions and gifts with orders, and a close, responsive relationship that makes shoppers feel valued. Variety and aroma are frequently highlighted, with customers enjoying diverse flower and resin options and favorable flavor profiles. Overall, shoppers repeatedly describe a positive experience marked by dependable quality, prompt delivery, and supportive service.
Reviews 3 and 4 stars
Reset filtersF
Rating: 3 out of 5
I have tried better but also worse
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Response from CBDOO
Dear Filippo,
Thank you for your feedback. We are pleased to know that you appreciated some aspects of our products, although we are sorry that your experience was not completely satisfactory. Our goal is to continuously improve and your opinion is valuable to us. We hope to positively surprise you in the future.
Best regards,
The CBDOO team
Thank you for your feedback. We are pleased to know that you appreciated some aspects of our products, although we are sorry that your experience was not completely satisfactory. Our goal is to continuously improve and your opinion is valuable to us. We hope to positively surprise you in the future.
Best regards,
The CBDOO team
G
Rating: 3 out of 5
Average quality product, very well packaged, discreet and small gift.
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Response from CBDOO
Hello Guillaume,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
L
Rating: 3 out of 5
Order arrived well, not necessarily within the announced deadlines, product conforms to the description... prices could be lower, like all resellers, the "real" weed is often much cheaper
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Response from CBDOO
Hello Laurent,
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
I had a good experience. The waiting times are a bit too long, but it's understandable considering they come from France.
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F
Rating: 3 out of 5
I'm not super happy, because I ordered 20g of weed for 90€ and customer service contacted me to say there is no more and that they would put 20g in the same range, so far so good. Once the package was received, I noticed that the 20g I received costs 70€, for a product in the same range, 20€ is still a big difference. I'm a bit disappointed about that.
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Response from CBDOO
Hello Fabrice,
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
H
Rating: 3 out of 5
The power of certain flowers is never the same, it's really a shame because I chose a variety that I always liked. And my last order, no power at all.... Disappointed!
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Response from CBDOO
Hello Mr. Helbecque
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
R
Rating: 3 out of 5
The flowers are good, but the delivery is just plain bad, you pay for 1-2 day delivery and I received mine 9 days later, which is just too long tbh
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Response from CBDOO
Dear Ruben,
Thank you for your feedback about our service. We are glad to hear that you are satisfied with the flowers, but we are sorry that the delivery did not meet your expectations. We understand how frustrating this can be and will discuss this internally to improve our delivery service. We value your opinion and hope to provide you with a better experience in the future.
Best regards,
The CBDOO Team
Thank you for your feedback about our service. We are glad to hear that you are satisfied with the flowers, but we are sorry that the delivery did not meet your expectations. We understand how frustrating this can be and will discuss this internally to improve our delivery service. We value your opinion and hope to provide you with a better experience in the future.
Best regards,
The CBDOO Team
A
Rating: 4 out of 5
Rather happy with this order
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A
Rating: 4 out of 5
Great product and price
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G
Rating: 4 out of 5
All good, thank you
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É
Rating: 4 out of 5
Great site! A huge variety of flavors and different textures to taste. The warzone is by far the one that surprised me the most in terms of its taste, effects, and texture. The only downside is that I didn't feel like I received the same product on the second order; the texture was much dustier and the effect was greatly diminished. I will try again.. Thank you for all these flavors to taste. Good job.
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C
Rating: 4 out of 5
Great
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N
Rating: 4 out of 5
Very pleasant and without the usual effects.
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O
Rating: 4 out of 5
for a top first order
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M
Rating: 4 out of 5
Excellent customer service and a truly high-level product, I would just like to give you a piece of advice which is not a criticism regarding the hashish, it is better to send it in a small rigid package because in the envelope it gets crushed and loses its original shape... But it's just an aesthetic issue, the quality is indisputable.
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M
Rating: 4 out of 5
Quick as usual
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L
Rating: 4 out of 5
Good products, well referenced
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S
Rating: 4 out of 5
Very good
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J
Rating: 4 out of 5
Fast and discreet
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L
Rating: 4 out of 5
I am satisfied. The CBD is not the most beautiful, neither in appearance nor in smell, but for the price paid, there is nothing to complain about.
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S
Rating: 4 out of 5
Everything was as I wanted. Alright
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S
Rating: 4 out of 5
Some interesting resins, others should not be considered as such and should be removed... No taste... For my part, I regret that there is not more consistency in quality because it is biased, especially when buying 20 grams...
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L
Rating: 3 out of 5
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
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Response from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
G
Rating: 4 out of 5
Good
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H
Rating: 4 out of 5
I did not perceive the expected psychotropic effect...
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G
Rating: 3 out of 5
Very serious about payment and delivery after each one's taste but I am happy with it
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Response from CBDOO
Hello Gregory,
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
M
Rating: 4 out of 5
The Buds have a pretty decent smell most part and an average flavour, I ordered the less expensive ones, so I imagine the most expensive be really good. In 2 orders i have choosen the same gift, in the first one was really good smell and citric, in the second one was a bit less unfortunally( i know isnt all from same plant , so it has to be a bit different) Took around 4 days to arrive, since its a different country. Im enjoying smoking and its a good subtitute :)
M
Rating: 4 out of 5
Pleasant flower to consume
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P
Rating: 4 out of 5
Order delivered on time and always satisfied with the products. Prices are a bit high though. Otherwise, all good.
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A
Rating: 3 out of 5
No
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Response from CBDOO
Hello Andrea, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
C
Rating: 4 out of 5
Excelente
A
Rating: 4 out of 5
I understand that our (Belgium) legislation is still a bit behind in this regard. But I am glad that I can still enjoy this way.
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O
Rating: 4 out of 5
Order was quickly delivered, quality as described. Price is unbeatable
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P
Rating: 4 out of 5
Fast delivery, good quality product
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H
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Super
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S
Rating: 3 out of 5
It works well
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Response from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
T
Rating: 4 out of 5
Fast delivery... serious site
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C
Rating: 4 out of 5
CLEAR
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