/10
★★★★★
based on 1180 reviews published
★★★★★
based on 1180 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Hello, Fast delivery but the product did not satisfy me. I did not like the taste. I was expecting a product whose taste was closer to what I used to smoke. Best regards
Hakim B.
purchased on 23/08/2025
Translated review
2
/5
★★☆☆☆
As a client for a few years, I find that the quality (taste, smell, colors) of your products has significantly decreased.
Florian M.
purchased on 22/08/2025
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2
/5
★★☆☆☆
I've had better. Visual level is okay, but taste-wise it's not it.
Laura V.
purchased on 20/08/2025
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2
/5
★★☆☆☆
Products conforming in appearance, taste, and smell but very very high effects see nonexistent. Very disappointed.
Stephane L.
purchased on 19/08/2025
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2
/5
★★☆☆☆
The heads are too dry. Did not feel the desired effect. Not particularly satisfied.
Charlotte T.
purchased on 16/08/2025
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3
/5
★★★☆☆
A few orders placed on this site and each time, despite some fairly qualitative references, (mostly hydro flowers, which remain the most expensive) the rest of the indoor flowers are, for some, not bad at all, but the quality standard is not always the same.. Which is quite a shame.. Unfortunately for other references, despite the very attractive prices, the flowers are of rather poor quality. See for one in particular, just set aside impossible to smoke. But generally speaking, interesting site regarding the wide choice offered.
Julien A.
purchased on 08/08/2025
Translated review
Answer from CBDOO
Hello Julien,
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.
We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.
However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.
That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team
Thank you very much for your comment,
It is normal that with several dozen different varieties in our shop, preferences in terms of taste vary from one user to another.
We carry out a drastic selection of our flowers and resins and we only offer the best batches for sale (in terms of quality and price). It is this hard work that allows us to generally receive excellent feedback.
However, we understand that by ordering a few varieties, they may not suit everyone as tastes and preferences differ from person to person. We also add that our products are not for smoking but for infusing.
That is why we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
Sore throat not relaxing I strongly advise against too disappointed not suitable for my illness
Nadia L.
purchased on 08/08/2025
Translated review
Answer from CBDOO
Hello Nadia,
Thank you for your feedback,
Regarding your comment about the products, we would like to clarify a few points. First of all, we apologize that they caused you tingling sensations; to be honest, this is not the type of feedback we are used to receiving. Did you spray the products?
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity. Also, we would like to remind you that our products are not medications and have no medical purpose. If you are using other medications concurrently, we always recommend asking your treating physician if the use of CBD is permitted based on the medications used.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social media; we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for your feedback,
Regarding your comment about the products, we would like to clarify a few points. First of all, we apologize that they caused you tingling sensations; to be honest, this is not the type of feedback we are used to receiving. Did you spray the products?
The effects of the products can vary depending on many factors, such as the method of consumption or individual sensitivity. Also, we would like to remind you that our products are not medications and have no medical purpose. If you are using other medications concurrently, we always recommend asking your treating physician if the use of CBD is permitted based on the medications used.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social media; we remain entirely at your disposal.
Best regards,
The CBDOO team
3
/5
★★★☆☆
Received quickly reasonable price but not yet tasted
Liliane S.
purchased on 17/07/2025
Translated review
Answer from CBDOO
Hello Mrs. Sassi,
Thank you for your orders. Don't hesitate to give us feedback after you have tasted it 🙂
Best regards,
The CBDOO team
Thank you for your orders. Don't hesitate to give us feedback after you have tasted it 🙂
Best regards,
The CBDOO team
3
/5
★★★☆☆
The package arrived quickly and neatly packaged. The CBD was a disappointment. Very dark brown buds and little flavor.
Patrick M.
purchased on 16/07/2025
Translated review
2
/5
★★☆☆☆
Already disappointed once in May. My last order was very dry and not effective. I returned to the site. And the surprise, nothing left except for CBD. I am disappointed and as promised, I think I will not order again. Here is my opinion.
Christian B.
purchased on 03/07/2025
Translated review
Answer from CBDOO
Hello Mr. Boukherma.
For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.
Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.
If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.
Best regards,
The CBDOO team
For almost a year now, you have been flooding us with negative reviews. Each time you claim to be very disappointed with our products, stating that you will never order again.
Since the last review posted on March 31 where you mentioned "I threw everything away and no longer recommend," you have placed 7 different orders. A priori, you are satisfied with our store since you are reordering, but it is impossible to contact you so that we can find a solution that would suit you.
If you decide to change your mind, we invite you to contact us directly via chat, phone, SMS, email, or on social media. We are convinced that we can find a solution that meets your requests.
Best regards,
The CBDOO team
3
/5
★★★☆☆
Apart from 2 resins that are correct, the rest has no value in terms of smell, fragrance, and taste... My last order is mixed because the cream is well below the usual quality, even leaving a terrible bitter taste in the mouth... Difficult to test faithfully under these conditions.
Sylvain P.
purchased on 02/07/2025
Translated review
Answer from CBDOO
Hello Sylvain,
Thank you for taking the time to share your feelings. We are sincerely sorry that our products did not meet your expectations.
However, to be honest with you, we are surprised by your opinion. The Cream you received on July 2nd is part of the same batch as your orders from May 13th and 23rd; it was exactly the same product. If a product does not suit you in the future, do not hesitate to contact us again so that we can find a solution that works for you directly.
We are also surprised by the mention "Aside from 2 resins that are correct, the rest has no value in terms of smell, fragrance, and taste...". You have placed numerous orders since the beginning of this year, and we greatly appreciate that, but you have recommended more than 2 different resins (Ice O Lator Hash, Supreme 50%, Original Afghan, Malana Cream) several times. We understand that when ordering several resins, they may not suit everyone as tastes and preferences vary, which is why we offer nearly 20 different ones.
For your information, we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings. We are sincerely sorry that our products did not meet your expectations.
However, to be honest with you, we are surprised by your opinion. The Cream you received on July 2nd is part of the same batch as your orders from May 13th and 23rd; it was exactly the same product. If a product does not suit you in the future, do not hesitate to contact us again so that we can find a solution that works for you directly.
We are also surprised by the mention "Aside from 2 resins that are correct, the rest has no value in terms of smell, fragrance, and taste...". You have placed numerous orders since the beginning of this year, and we greatly appreciate that, but you have recommended more than 2 different resins (Ice O Lator Hash, Supreme 50%, Original Afghan, Malana Cream) several times. We understand that when ordering several resins, they may not suit everyone as tastes and preferences vary, which is why we offer nearly 20 different ones.
For your information, we have tried to contact you to find a solution. Our priority is the satisfaction of our customers, which is why we invite you to contact us directly via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
Too many stems without flowers in the package, I think it could be sorted a bit because when you end up with a small head and a huge stem, it's really not cool.
Natahel M.
purchased on 23/06/2025
Translated review
Answer from CBDOO
Hello Natahel,
Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.
Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.
We have tried to contact you to find a solution.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings.
For your information, we always perform a meticulous manicure to offer our clients quality products without visible stems.
Unfortunately, during transport, it sometimes happens that the buds break slightly. Unfortunately, this makes more stems appear on your side when opening the bag.
We have tried to contact you to find a solution.
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
It was very dark
Federico F.
purchased on 19/06/2025
Translated review
Answer from CBDOO
600 Hello Federico,
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback,
We are sorry if the products received seemed too dark to you. We do our best to offer a wide range of different products in our store, while providing lighter varieties than others. If you are looking for flowers of a bright light green, we recommend the hydroponic range.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
I took 4 g of candia lemon and it seems a bit stale and damp, it doesn't have a nice color as it should. The gift you gave me, 2 g of fruit, also has a dark color, it's not fresh stuff as I expected! The rest of the other varieties I took, 1 g, are not bad in terms of color and taste, top.
Bilal R.
purchased on 17/06/2025
Translated review
Answer from CBDOO
1f9 1f3 Hello Bilal,
Thank you for your detailed feedback.
We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.
We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your detailed feedback.
We would like to clarify your comment, the Lemon OG Candy was a variety on clearance, its dark color and slightly inferior quality to our standards were indicated in the product description, while being offered at a reduced price. Regarding the gift, we do not understand which variety you are referring to as you received 5 grams of Small Bud Watermelon as a gift and not 2 grams.
We take your remark into account to further improve our selection. We are pleased that the other varieties met your expectations, even though we remain disappointed with this rating of 2 stars out of 5 for 2 varieties out of 8 received that did not convince you. We understand that tastes and preferences can vary, and that one variety may be less suitable than others.
For your information, we have tried to contact you to find a solution (order refund or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
3
/5
★★★☆☆
I have tried better but also worse
Filippo B.
purchased on 26/05/2025
Translated review
3
/5
★★★☆☆
Average quality product, very well packaged, discreet and small gift.
Guillaume V.
purchased on 23/05/2025
Translated review
Answer from CBDOO
Hello Guillaume,
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
Thank you for your feedback. We are sincerely sorry that our products did not meet your expectations; however, we are also very surprised.
Indeed, we carry out a strict selection of our flowers and resins and we only offer the best batches for sale (in terms of price quality and quality only). It is this hard work that allows us to receive excellent feedback. We understand that by ordering a few varieties, they may not suit everyone as tastes and preferences vary. However, we are convinced that with nearly 80 different varieties in our shop, you could have found several products that suit you.
For your information, we have tried to contact you to find a solution (refund of the order or sending a premium sample).
Our priority is the satisfaction of our customers, which is why we invite you to contact us directly, via chat, phone, SMS, email, or on social media. We would like to offer you a commercial gesture and are convinced that we can find a solution that suits you regarding your order.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
I don't like the quality of the products, little effect, heavy in the mouth, maybe too much chemical treatment on the flowers.
Thibaut M.
purchased on 23/05/2025
Translated review
Answer from CBDOO
Hello Thibaut,
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
Thank you for taking the time to share your feelings. Your feedback surprises us even more since all of our products are made from 100% natural ingredients, without any chemical treatment added to the flowers.
The effects of the molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. Regarding CBD, it is quite normal to feel little effect, as it only provides a slight relaxation.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied. Furthermore, we would like to add that you have placed another order in the meantime; why reorder if you are not satisfied with our products?
Best regards,
The CBDOO team
2
/5
★★☆☆☆
Did not match the description, very little effect
Christine P.
purchased on 20/05/2025
Translated review
Answer from CBDOO
Hello Christine,
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from person to person. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker effects.
It is possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, resulting in diminished effects. On our side, we confirm that the ordered product (Lemon OG Candy) is one of our best sellers and receives a lot of positive feedback, which cannot be the case if the products had no effect.
We have tried to reach you several times to offer you additional samples from our best-sellers, which might better meet your expectations. Do not hesitate to contact us: we are at your disposal to advise you and find a suitable solution. Our number one goal is to make each of our customers satisfied.
Best regards,
The CBDOO team
3
/5
★★★☆☆
Order arrived well, not necessarily within the announced deadlines, product conforms to the description... prices could be lower, like all resellers, the "real" weed is often much cheaper
Laurent H.
purchased on 13/05/2025
Translated review
Answer from CBDOO
Hello Laurent,
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback.
We would like to clarify a few points: you placed your order on May 13 at 6:36 PM, it was shipped on May 14 and delivered on May 15. The timelines announced by Chronopost indicate a delivery within 1 business day after shipping, and orders placed before 2 PM are shipped the same day. All this information is visible before confirming the order and on our Delivery page: https://cbdoo.fr/livraison/.
Thank you for your feedback on the prices, and we completely understand it. We would like to add that we do our best to offer competitive prices with regular discounts. Several of our quality flowers are available for less than €2 per gram, not counting the promo codes and gifts that further reduce the final price.
We always strive to make 100% of our customers satisfied. This is also why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks; we remain entirely at your disposal.
Best regards,
The CBDOO team
3
/5
★★★☆☆
I'm not super happy, because I ordered 20g of weed for 90€ and customer service contacted me to say there is no more and that they would put 20g in the same range, so far so good. Once the package was received, I noticed that the 20g I received costs 70€, for a product in the same range, 20€ is still a big difference. I'm a bit disappointed about that.
Fabrice C.
purchased on 07/05/2025
Translated review
Answer from CBDOO
Hello Fabrice,
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you for sharing your opinion,
We would like to correct your review, you ordered 20 grams of Space Monkey which was on promotion because it was a clearance item, the product was made up solely of trim. We sent you a higher quality product, made of big buds (Lemon OG Candy). The Lemon OG Candy had a very large discount on its price because it was in exceptional clearance, this does not take away from the fact that it was a quality product, superior to the Space Monkey.
We sincerely apologize for the mistake and take your feedback into account, we should have sent you a larger quantity of Lemon OG Candy, to account for the price difference.
We always strive to make 100% of our customers satisfied.
Our priority is the satisfaction of our customers. Please do not hesitate to contact us again via chat, phone, SMS, email, or through our social networks, we remain entirely at your disposal.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
The blueberry herb not very beautiful half wilted
Dimitri M.
purchased on 11/05/2025
Translated review
Answer from CBDOO
Hello Dimitri,
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
Thank you for sharing your opinion.
We are sorry to hear that the Blueberry did not fully satisfy you. However, it is unfortunate that you did not contact us directly: this would have allowed us to understand your feelings in more detail and offer you a solution.
Our products are rigorously checked before shipping, and if an exceptional issue occurs during transport (drying, crushing, etc.), we are always available to intervene. We are very surprised by your feedback; this is the first time we have read such a comment about the Blueberry, a variety that is one of our best sellers and was offered as a gift for several weeks.
We have tried to reach you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety that better meets your expectations.
Best regards,
The CBDOO team
3
/5
★★★☆☆
The power of certain flowers is never the same, it's really a shame because I chose a variety that I always liked. And my last order, no power at all.... Disappointed!
Helbecque C.
purchased on 05/05/2025
Translated review
Answer from CBDOO
Hello Mr. Helbecque
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
Thank you for your feedback.
We are surprised by your comment. You mention a total lack of potency on a product that you have already ordered several times with satisfaction, which does not correspond to the usual feedback on this reference (Lemon OG Candy) nor to our quality controls. It is the same batch of Lemon OG Candy since we put it online and this is the first and only feedback we have of this type; we regularly check the quality and effects of the products ourselves.
It is therefore very unlikely that such a discrepancy in feeling comes from the product itself. As indicated on our site, the effects can vary depending on many factors (receptors, individual tolerance, consumption context, etc.). It is possible that you have developed a tolerance with this product.
We have tried to contact you several times to find a solution. Our priority is customer satisfaction. We therefore invite you to contact us again by email, phone, chat, or social media; we would be happy to offer you a commercial gesture and guide you towards a variety more in line with your expectations.
Best regards,
The CBDOO team
3
/5
★★★☆☆
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
Loïc M.
purchased on 08/04/2025
Translated review
Answer from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
3
/5
★★★☆☆
Very serious about payment and delivery after each one's taste but I am happy with it
Gregory P.
purchased on 02/04/2025
Translated review
Answer from CBDOO
Hello Gregory,
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
Christian B.
purchased on 18/03/2025
Translated review
Answer from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
3
/5
★★★☆☆
No
Andrea D.
purchased on 19/03/2025
Translated review
Answer from CBDOO
Hello Andrea, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
2
/5
★★☆☆☆
Disappointed with my order, ordered 10g received 8g! And quality not great!
Achard E.
purchased on 05/03/2025
Translated review
Answer from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
3
/5
★★★☆☆
It works well
Stefania S.
purchased on 03/03/2025
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Answer from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
3
/5
★★★☆☆
Very good weed as usual but this time there was almost 0.50 missing from the order.
Dorian E.
purchased on 14/02/2025
Translated review
Answer from CBDOO
Hello Dorian, Thank you for your feedback, For your information, to avoid the problem you mentioned at all costs, we check the weight of the bags at two different times during production by two different people. The first order preparer weighs the flowers he puts in the bag. The second preparer checks the weight of the bag during shipping. We have been applying this method for almost five years now. As a result, an error is extremely rare, if not impossible. Did you weigh it on two different scales? This is also why we tried to contact you by phone, SMS, and email several times to find a solution and possibly proceed with a reshipment, unfortunately without a response. Our priority is the satisfaction of our customers; please do not hesitate to contact us again via chat, phone, SMS, email, or social media. Best regards, The CBDOO team
3
/5
★★★☆☆
The gift does not match the offer.
Eymeric M.
purchased on 11/02/2025
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Answer from CBDOO
Hello Eymeric,
2
/5
★★☆☆☆
I ordered two varieties of herb from cbdoo, delivery was quick and discreet, the taste quality is good, but the announced effect of oh10 hhc isn't there... It's very subtle and it's a real shame... I had a first experience with oh10 hhc in a shop near me and the effect was very present. For those who want something light, you can go without fear. For those expecting something strong, you'll be disappointed.
Nicolas C.
purchased on 27/01/2025
Translated review
Answer from CBDOO
Hello Mr Courtois,
Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.
It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.
After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.
It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.
After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
Complicated to give an opinion. In the same sachet, the flowers didn't have the same effect. Let me explain: one minute nothing, and the next I was almost feeling the thc effects. A strange experience. Perhaps you have an explanation. I remain doubtful. So two One for the respect of the delivery and the other because I don't know you well enough. I'm thinking of recommending to make sure and the rating is progressive.
Christian B.
purchased on 04/01/2025
Translated review
Answer from CBDOO
Hello Mr. Boukherma,
3
/5
★★★☆☆
First order placed no problem but the second the product was damaged.
Gilles V.
purchased on 08/01/2025
Translated review
Answer from CBDOO
Hello Mr. Verstraete,
Thank you very much for your feedback,
First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.
You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.
Best regards,
The CBDOO team
Thank you very much for your feedback,
First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.
You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.
Best regards,
The CBDOO team