/10
★★★★★
based on 766 reviews published
★★★★★
based on 766 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I expected better, the weed is a bit too humid, taste-wise not great but it would tend to improve when drying. It's a shame that it is not 'ready to use' immediately. Otherwise, good purchasing experience, the site is serious.
Loïc M.
purchased on 08/04/2025
Translated review
Answer from CBDOO
Hello Loic,
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
Thank you very much for your feedback and for your rating. We are happy that you found the purchasing experience satisfactory and our site serious.
Regarding your comment on the product, we would like to provide some clarifications. We offer more than 100 varieties, with different taste profiles and textures. You tested two, and some flowers may indeed seem a bit more humid depending on their genetics, the curing method, or even the transport conditions. However, they are normally ready to use upon receipt. In some cases, transport can slightly alter the perceived humidity (depending on ambient humidity, duration, or temperature variations), although this remains rare.
We always strive to make 100% of our customers satisfied. This is why we have tried to contact you by phone several times to find a solution and offer you a commercial gesture.
Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or through our social media, we remain entirely at your disposal.
Best regards,
The CBDOO team
3
/5
★★★☆☆
Very serious about payment and delivery after each one's taste but I am happy with it
Gregory P.
purchased on 02/04/2025
Translated review
Answer from CBDOO
Hello Gregory,
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
Thank you very much for your feedback,
We are delighted to know that you are satisfied with the delivery and the seriousness of our service.
We tried to contact you to better understand what could have deserved more than 3 stars, as customer satisfaction is essential for us. With more than 100 varieties available on our site, we are confident that we can find together varieties that suit you. Please feel free to contact us again via chat, phone, SMS, email, or on social media.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
3 non-smokable filters and no resin was left! TOO DRY! I WANTED TO RETURN IT TO YOU!!! I still have it... intact!... Mamakana's is MUCH BETTER!!!
Stefano B.
purchased on 26/03/2025
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2
/5
★★☆☆☆
The product must have been old, I even thought it was a scam. The high price led me to believe it was a quality product, but that's not the case, I threw everything away and no longer recommend it.
Christian B.
purchased on 18/03/2025
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Answer from CBDOO
Hello Mr. Boukherma,
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
Thank you for your feedback. We are sincerely sorry to hear that the product received did not meet your expectations.
We completely understand your disappointment, especially since the price can naturally create high expectations. That said, we want to assure you that we are doing everything possible to ensure the quality and freshness of our products, with regular controls and a customer service available 7 days a week to respond to any complaints. Moreover, since the review concerns the Terminator, a best-selling product of exceptional quality (grown hydroponically), your feedback is quite surprising.
In your case, it would have been preferable to contact us before throwing the product away. We could have offered you an exchange, a refund, or any other suitable solution. Our priority is always the satisfaction of our customers, even when things do not go as planned. Once again, your feedback is surprising. We do not understand the multiple negative reviews you leave regarding us, claiming to never recommend, yet ultimately placing several orders each time. Why recommend if you are so dissatisfied with our store? Since this review left on March 31, you have reordered 4 times, and you refuse each time our attempts to contact you to find a solution and understand what happened.
Our goal is always to satisfy our customers and maintain a transparent and constructive dialogue. Do not hesitate to get back to us, we will be happy to help you.
Best regards,
The CBDOO Team
3
/5
★★★☆☆
No
Andrea D.
purchased on 19/03/2025
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Answer from CBDOO
Hello Andrea, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
2
/5
★★☆☆☆
Disappointed with my order, ordered 10g received 8g! And quality not great!
Achard E.
purchased on 05/03/2025
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Answer from CBDOO
Hello Emilie, Thank you for your feedback, We have no order from you containing 10 grams. The only order in your name is order 310414 from March 5, 2025, which contained 20 grams of a product along with the usual gifts. Your comment likely concerns another store. Furthermore, we have tried to contact you by phone, SMS, and email several times, unfortunately without any response from you. Our priority is the satisfaction of our customers. Please feel free to contact us again via chat, phone, SMS, email, or on social media. Best regards, The CBDOO team
3
/5
★★★☆☆
It works well
Stefania S.
purchased on 03/03/2025
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Answer from CBDOO
Hello Stefania, Thank you very much for your positive comment, we are delighted that your experience was satisfactory. We strive every day to provide impeccable service, so please let us know what you think could have deserved a fourth and fifth star. Your feedback really helps us improve. Looking forward to welcoming you again, The CBDOO team
3
/5
★★★☆☆
Very good weed as usual but this time there was almost 0.50 missing from the order.
Dorian E.
purchased on 14/02/2025
Translated review
Answer from CBDOO
Hello Dorian, Thank you for your feedback, For your information, to avoid the problem you mentioned at all costs, we check the weight of the bags at two different times during production by two different people. The first order preparer weighs the flowers he puts in the bag. The second preparer checks the weight of the bag during shipping. We have been applying this method for almost five years now. As a result, an error is extremely rare, if not impossible. Did you weigh it on two different scales? This is also why we tried to contact you by phone, SMS, and email several times to find a solution and possibly proceed with a reshipment, unfortunately without a response. Our priority is the satisfaction of our customers; please do not hesitate to contact us again via chat, phone, SMS, email, or social media. Best regards, The CBDOO team
3
/5
★★★☆☆
The gift does not match the offer.
Eymeric M.
purchased on 11/02/2025
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Answer from CBDOO
Hello Eymeric,
2
/5
★★☆☆☆
I ordered two varieties of herb from cbdoo, delivery was quick and discreet, the taste quality is good, but the announced effect of oh10 hhc isn't there... It's very subtle and it's a real shame... I had a first experience with oh10 hhc in a shop near me and the effect was very present. For those who want something light, you can go without fear. For those expecting something strong, you'll be disappointed.
Nicolas C.
purchased on 27/01/2025
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Answer from CBDOO
Hello Mr Courtois,
Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.
It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.
After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.
Best regards,
The CBDOO team
Thank you for taking the time to share your opinion. The effects of molecules vary from one person to another. What works very well for some may be more subtle for others. Some people feel powerful effects, while others perceive weaker ones. It's also very likely that the shop you mention was selling something other than 10ohHHC.
It's possible that your body, particularly the B1 and B2 receptors, has become accustomed to this type of product. This can happen with the use of much stronger products in the past, with the consequence that the effects may be diminished. For our part, we can confirm that Fruity Jack and Gelato 45 are among our best-sellers and receive a huge number of positive reviews, which cannot be the case if the product has no effect at all.
After reaching you, we agreed to send you several samples of our bestsellers free of charge, so that you could find the variety that suits you best. Unfortunately, we've never heard back from you after sending you these samples, and we've sent you a number of reminders by phone and SMS, which is a great shame. Don't hesitate to contact us again: we're always on hand to advise you and find a suitable solution. Our No. 1 objective is to make every one of our customers satisfied.
Best regards,
The CBDOO team
2
/5
★★☆☆☆
Complicated to give an opinion. In the same sachet, the flowers didn't have the same effect. Let me explain: one minute nothing, and the next I was almost feeling the thc effects. A strange experience. Perhaps you have an explanation. I remain doubtful. So two One for the respect of the delivery and the other because I don't know you well enough. I'm thinking of recommending to make sure and the rating is progressive.
Christian B.
purchased on 04/01/2025
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Answer from CBDOO
Hello Mr. Boukherma,
3
/5
★★★☆☆
First order placed no problem but the second the product was damaged.
Gilles V.
purchased on 08/01/2025
Translated review
Answer from CBDOO
Hello Mr. Verstraete,
Thank you very much for your feedback,
First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.
You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.
Best regards,
The CBDOO team
Thank you very much for your feedback,
First of all, we apologize that the products arrived damaged due to the delivery. We have tried to contact you several times to find a solution, unfortunately we have not been able to reach you. We also think it's a shame that you have rated us 3 out of 5 stars for a problem beyond our control, especially as your first experience with us was a satisfactory one.
You should know that we are available 7 days a week, and that for every problem (whether beyond our control or not), we offer a solution where the customer always wins.
We're easy to reach and can be contacted via various platforms to find a solution, so don't hesitate to get in touch.
Best regards,
The CBDOO team