Customer reviews of Cèdre & Rondins

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 143 published reviews
5 127 89% 4 11 8% 3 4 3% 2 0 0% 1 1 1%

Summary of reviews

Customers consistently highlight the quality of products and fast, reliable delivery. They describe cedar and rondins furniture as comfortable, sturdy, easy to assemble, and well finished, with many noting how quickly deliveries arrive and the helpful, responsive service team. The shopping experience is praised for clear product information, attentive after-sales support, and the overall reliability of orders and exchanges, with several mentions of easy setups and well-packaged items arriving in good condition. Overall, the store is seen as a trustworthy source for durable, attractive outdoor furniture and timely service.

Reviews 1 and 3 stars

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J
Jean S.
Rating: 3 out of 5
following a purchase from 02/07/2025
Regarding orders/deliveries, I had no problems, I am even particularly satisfied with the delivery. However, I am still encountering many difficulties with the assembly: the tenons only fit together after reducing their diameter. It's a shame.
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Response from Cèdre & Rondins
Hello Sir, thank you for your positive feedback. Regarding the assembly, do not hesitate to hit firmly with a mallet while taking care to use a block to protect the wood so that the tenon fits securely. If you encounter difficulties, do not hesitate to call us so that we can guide you through the steps. We remain at your disposal. The Cedar & Logs team.
M
Michèle G.
Rating: 3 out of 5
following a purchase from 28/07/2023
Smooth delivery
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Response from Cèdre & Rondins
Thank you for your business. We make it a point of honour to deliver as quickly as possible so that you can quickly enjoy your beautiful furniture. See you soon
C
Christian M.
Rating: 3 out of 5
following a purchase from 15/08/2022
Bed that cannot be remounted at a later date.
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Response from Cèdre & Rondins
Hello, the assembly is done by interlocking the parts and screws. You can dismantle it using a wedge and a mallet. We look forward to hearing from you.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2021
One part missing and one part damaged, but very friendly customer service
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2021
Following my order, the site sent me an e-mail to tell me that the product was no longer available and that I had to wait. I haven't heard from them since.
The polite thing to do would have been to tell me before I ordered, so I could have ordered elsewhere.
I feel trapped, it's inconceivable.
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Response from Cèdre & Rondins
Hello,
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