Customer reviews of Cèdre & Rondins

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 141 published reviews
5 125 89% 4 11 8% 3 4 3% 2 0 0% 1 1 1%

Summary of reviews

Cèdre & Rondins consistently delivers solid, attractive furniture with fast and efficient service, including easy-to-understand assembly instructions and reliable, on-time delivery in many reviews. Customers highlight the comfort and rustic yet elegant design of Adirondack chairs, sofas, and tables, as well as the pleasant cedar scent and durable wood that holds up well for outdoor use. The shopping experience is enhanced by responsive support, helpful product demonstrations, clear product information, and thorough assistance that makes exchanges and after-sales service smooth. Overall, customers praise the reliable quality, prompt shipping, and attentive, knowledgeable team that helps them select and assemble items successfully.

Reviews 1 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
The deadlines were met and the parcels arrived in good condition. I recommend the site, even if we were not satisfied with one product.
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Response from Cèdre & Rondins
Thank you very much for your positive feedback on our site and our services. We are pleased to hear that your order arrived on time and in good condition. However, we regret that you were not fully satisfied with a particular product. Please do not hesitate to contact us should you require any further assistance. We hope to see you soon on our site!
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Impeccable service. I had to call several times to place an order and the welcome and availability were always perfect. Order received on time and products conformed to specifications.
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Response from Cèdre & Rondins
I'm delighted to hear that you were satisfied with the service we provided. Your satisfaction is our priority and we will always do our best to provide you with impeccable service. Thank you for choosing Cèdre & Rondins and we look forward to serving you again in the future.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Very fast delivery!
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Response from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the speed of our delivery. See you soon on our Cèdre & Rondins website!
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Excellent product and exceptionally quick delivery
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Response from Cèdre & Rondins
Thank you very much for your positive feedback on our product and our fast delivery service. We are delighted that you are satisfied with your purchase from our Cedar & Logs website. Please don't hesitate to contact us if you need anything else. We'll be happy to help. Thank you again for your trust and support.
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/03/2021
Following my order, the site sent me an e-mail to tell me that the product was no longer available and that I had to wait. I haven't heard from them since.
The polite thing to do would have been to tell me before I ordered, so I could have ordered elsewhere.
I feel trapped, it's inconceivable.
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Response from Cèdre & Rondins
Hello,
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Easy site navigation and very fast delivery. Well packed parcel.
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Response from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted that you are satisfied with our site and our delivery service. See you soon on Cèdre & Rondins!
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