9.6/10
★★★★★
based on 112 reviews published

Latest customer reviews

4 /5
★★★★☆

It was not a home delivery as indicated but in a store ???

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Acheteur Vérifié
purchased on 15/06/2022
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Answer from Cèdre & Rondins
In some cases, smaller parcels can be delivered to a relay point near you. This allows us to continue offering FREE delivery, in the current context of sharply rising transport costs. You'll find this information on our dedicated "delivery" page, accessible from the product page ("delivery" tab). We're sorry we didn't read this information when you placed your order.
5 /5
★★★★★

Pleasant, cordial contact. Invaluable in these times of human misery.

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Acheteur Vérifié
purchased on 25/05/2022
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Answer from Cèdre & Rondins
It's a pleasure for us to work closely with our customers and discuss their projects to ensure their satisfaction, especially when they're friendly! The (family) size of our company enables us to have this privileged contact, which is, it's true, rare these days. Many thanks to you all. See you soon!
5 /5
★★★★★

The product sheets are very detailed. You'll quickly find what you're looking for without a search module! Excellent customer service (quick contact, clear, well-informed answers, very pleasant manager) and excellent delivery thanks to available stock and a very fast carrier... A serious and friendly company! Forget aluminum or plastic, switch to logs...

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Acheteur Vérifié
purchased on 07/06/2022
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Answer from Cèdre & Rondins
What a pleasure to read you! A great reward for the entire Cèdre & Rondins team, who work hard every day to ensure customer satisfaction and quality service. Thank you
5 /5
★★★★★

Very good and fast delivery

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Acheteur Vérifié
purchased on 22/05/2022
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Answer from Cèdre & Rondins
Thank you for your opinion and your trust. We look forward to hearing from you. See you soon
5 /5
★★★★★

Order delivered as advertised. Perfect. Good quality and easy to assemble.

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Acheteur Vérifié
purchased on 05/06/2022
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Answer from Cèdre & Rondins
Thank you for your purchase! Our team is delighted that you like the furniture. See you soon!
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 21/05/2022
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Answer from Cèdre & Rondins
Hello, the Cèdre & Rondins team would like to thank you for taking the time to post a review of our products.
5 /5
★★★★★

Fast delivery, very friendly and responsive customer service

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Acheteur Vérifié
purchased on 14/05/2022
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Answer from Cèdre & Rondins
The Cèdre & Rondins team would like to thank you for your choice of furniture. Every day, we do our utmost to meet the needs of our customers ... Thank you for your positive message, a great reward for us!
5 /5
★★★★★

Very fast delivery, very responsive and friendly after-sales service.

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Acheteur Vérifié
purchased on 03/04/2022
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Answer from Cèdre & Rondins
We strive every day to provide a quality service, so it is with pleasure that we read your comment. Thank you for shopping with us.
5 /5
★★★★★

Very simple but very well done.

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Acheteur Vérifié
purchased on 15/03/2022
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Answer from Cèdre & Rondins
The Cèdre & Rondins team would like to thank you for your positive feedback and wish you every success with your furniture.
5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 02/03/2022
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Answer from Cèdre & Rondins
Thank you for your positive feedback! We're delighted with your prompt delivery and hope you're completely satisfied with your purchases. See you soon on Cèdre & Rondins!
5 /5
★★★★★

The Cedreetrondins website presents beautiful, original and typical products. I'm absolutely delighted with my choice. Beautifully designed set (chairs and small round table) that will enhance the terrace of my mountain chalet. Delivery on time.

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Acheteur Vérifié
purchased on 20/11/2021
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Answer from Cèdre & Rondins
We are delighted to have been involved in the design of your terrace and thank you for choosing our furniture. The style of our furniture is a perfect match for the "mountain" style... The result should look great! Enjoy in comfort. See you soon
4 /5
★★★★☆

Super intuitive

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Acheteur Vérifié
purchased on 01/11/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback! We're delighted that you found our site intuitive. We are constantly working to improve our platform to provide the best possible experience for our users. Please don't hesitate to contact us if you need any further help or advice. Thank you again for your confidence in our Cèdre & Rondins website. We hope to see you soon!
5 /5
★★★★★

Very good communication regarding delivery. And no worries when unpacking.

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Acheteur Vérifié
purchased on 30/06/2021
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Answer from Cèdre & Rondins
Thank you for your positive feedback! We are delighted to hear that you appreciated our communication and that everything went smoothly when unpacking your order. We will continue to do our utmost to provide you with quality service. See you soon on our site!
3 /5
★★★☆☆

One part missing and one part damaged, but very friendly customer service

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Acheteur Vérifié
purchased on 17/08/2021
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5 /5
★★★★★

Tempting site, well done, very responsive....

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Acheteur Vérifié
purchased on 27/07/2021
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Answer from Cèdre & Rondins
Thank you for your positive feedback on our site! We're delighted to hear that you found it well done and responsive. It encourages us to continue offering a quality experience to our customers. Please come back to us if you have any further needs or questions. See you soon on Cèdre & Rondins!
5 /5
★★★★★

Hello. Order placed on July 7, carrier called on July 9, appointment made for the 13th, but possible on the 12th. Product conforms. Assembly was a bit laborious for me, but I managed and am now enjoying my chair.

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Acheteur Vérifié
purchased on 07/07/2021
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Answer from Cèdre & Rondins
Hello, thank you very much for your positive feedback! We are delighted that you are happy with your order and that you can now enjoy your chair. We would also like to thank you for your comment on the assembly. We will take your feedback into account to improve our products in the future. We wish you an excellent day!
5 /5
★★★★★

Easy ordering - fast delivery

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Acheteur Vérifié
purchased on 01/07/2021
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Answer from Cèdre & Rondins
Thank you for your positive feedback, we are delighted to have been able to satisfy you with our ordering and delivery service. We look forward to welcoming you back as a loyal customer. See you soon on our Cèdre & Rondins website.
5 /5
★★★★★

Fast delivery and compliant product

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Acheteur Vérifié
purchased on 30/06/2021
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Answer from Cèdre & Rondins
We are delighted that you are satisfied with your order on our Cèdre & Rondins website. Speed of delivery and product conformity are important to us and we are pleased to have been able to meet your expectations. Your positive feedback is greatly appreciated. Thank you for choosing our site for your online purchases.
5 /5
★★★★★

Everything is perfect, customer service, delivery, keep up the good work!

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Acheteur Vérifié
purchased on 09/06/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted that you were satisfied with our customer service and delivery. It encourages us to continue our efforts to offer you the best possible service. We look forward to serving you again in the future. Have a nice day!
5 /5
★★★★★

Friendly and efficient team

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Acheteur Vérifié
purchased on 09/06/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback about our team! We're delighted to have been able to meet your expectations and hope to see you soon on our Cèdre & Rondins site.
5 /5
★★★★★

Wooden furniture always of excellent quality, very professional service, very fast and punctual delivery.

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Acheteur Vérifié
purchased on 08/06/2021
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Answer from Cèdre & Rondins
We are delighted that you like our wooden furniture and that you were satisfied with our service and delivery. We pride ourselves on offering quality products and providing a professional service to our customers. Thank you again for taking the time to share your experience with our company. We look forward to seeing you soon on our site!
5 /5
★★★★★

Very good transaction

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Acheteur Vérifié
purchased on 03/06/2021
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Answer from Cèdre & Rondins
Thank you for your positive feedback, we are delighted that your shopping experience on our site was satisfactory. Please don't hesitate to contact us again. Have a nice day!
5 /5
★★★★★

Fast and efficient service. I highly recommend

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Acheteur Vérifié
purchased on 29/05/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted that you appreciated our service and the speed of delivery. We look forward to serving you again in the future. Thank you for your recommendation!
5 /5
★★★★★

Very good products

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Acheteur Vérifié
purchased on 12/05/2021
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Answer from Cèdre & Rondins
We are delighted that you like our products and thank you for your confidence in our brand. Don't hesitate to come back to us if you need anything, we're here to meet all your expectations.
5 /5
★★★★★

Very quick delivery.

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Acheteur Vérifié
purchased on 09/05/2021
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Answer from Cèdre & Rondins
We are delighted that you were able to receive your order so quickly. Please do not hesitate to contact us should you require any further assistance or information. We wish you an excellent day!
5 /5
★★★★★

Great service, excellent product. Bravo

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Acheteur Vérifié
purchased on 07/05/2021
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Answer from Cèdre & Rondins
Thank you very much for your excellent rating and your positive feedback. We are delighted that you are satisfied with our products. We hope to see you soon. The Cèdre & Rondins team
5 /5
★★★★★

The deadlines were met and the parcels arrived in good condition. I recommend the site, even if we were not satisfied with one product.

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Acheteur Vérifié
purchased on 16/04/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback on our site and our services. We are pleased to hear that your order arrived on time and in good condition. However, we regret that you were not fully satisfied with a particular product. Please do not hesitate to contact us should you require any further assistance. We hope to see you soon on our site!
5 /5
★★★★★

Impeccable service. I had to call several times to place an order and the welcome and availability were always perfect. Order received on time and products conformed to specifications.

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Acheteur Vérifié
purchased on 19/04/2021
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Answer from Cèdre & Rondins
I'm delighted to hear that you were satisfied with the service we provided. Your satisfaction is our priority and we will always do our best to provide you with impeccable service. Thank you for choosing Cèdre & Rondins and we look forward to serving you again in the future.
5 /5
★★★★★

Very fast delivery!

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Acheteur Vérifié
purchased on 16/04/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the speed of our delivery. See you soon on our Cèdre & Rondins website!
5 /5
★★★★★

Excellent product and exceptionally quick delivery

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Acheteur Vérifié
purchased on 21/03/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback on our product and our fast delivery service. We are delighted that you are satisfied with your purchase from our Cedar & Logs website. Please don't hesitate to contact us if you need anything else. We'll be happy to help. Thank you again for your trust and support.
1 /5
★☆☆☆☆

Following my order, the site sent me an e-mail to tell me that the product was no longer available and that I had to wait. I haven't heard from them since. The polite thing to do would have been to tell me before I ordered, so I could have ordered elsewhere. I feel trapped, it's inconceivable.

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Acheteur Vérifié
purchased on 03/03/2021
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Answer from Cèdre & Rondins
Hello,
5 /5
★★★★★

Easy site navigation and very fast delivery. Well packed parcel.

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Acheteur Vérifié
purchased on 27/02/2021
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Answer from Cèdre & Rondins
Thank you very much for your positive feedback! We are delighted that you are satisfied with our site and our delivery service. See you soon on Cèdre & Rondins!