Customers praise Certano for consistently high-quality instruments and components, highlighting superb craftsmanship, solid build, and premium materials that contribute to excellent sound. They value quick, reliable shipping and careful packaging, along with smooth, easy installation of benders and lap steel setups. The service stands out for clear communication, helpful guidance, and personal touches that enhance the purchasing experience. Overall, customers report reliable performance, strong value, and positive, ongoing use across multiple purchases.
Very easy to install, works great, guitar stays in tune. High quality parts, received the order very quickly considering it was international from France to the US. David answered all of my questions very quickly. I couldn't be happier with the whole experience.
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Jakob K.
Rating: 5 out of 5
following a purchase from 19/01/2023
Fast delivery, great product - highly recommended!
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Thomas W.
Rating: 5 out of 5
following a purchase from 13/01/2023
Benders of fantastic quality and great communication from David. The installation instructions for guitar could possibly be amended to reccomend placing the bender farther than 1 inch behind the bridge - I found closer to 2 inches to be much more comfortable
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Stephen F.
Rating: 5 out of 5
following a purchase from 08/01/2023
First Class service and a great product!
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Simon G.
Rating: 5 out of 5
following a purchase from 05/01/2023
Excellent quality and great customer service!
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Lars Otto L.
Rating: 5 out of 5
following a purchase from 04/01/2023
Great product. Thumbs up.
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Rod V.
Rating: 5 out of 5
following a purchase from 04/01/2023
This is an excellent, high-quality product. It offers maximum performance with minimum alteration to the instrument.
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Dave H.
Rating: 5 out of 5
following a purchase from 03/01/2023
Works like a charm! Hi grade materials and easy installation. Thanks David!
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Brett R.
Rating: 5 out of 5
following a purchase from 04/01/2023
Ordering was easy. Shipment to US was surprisingly fast. Mr Certano responded quickly when I had a question. Product is of superior quality to anything g on the market. Highly recommend for anyone looking for a pedal steel sound for their lap steel guitar.
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Harmen V.
Rating: 5 out of 5
following a purchase from 30/12/2022
I have not had time to install the system on my guitar , but quality is great, and unit arrived in good condition, so thank you David!
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Jim K.
Rating: 5 out of 5
following a purchase from 30/12/2022
Fast service with excellent tracking along the way. The actual benders are works of industrial art, work very well.
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David T.
Rating: 5 out of 5
following a purchase from 27/12/2022
Great quality product, great communication and fast delivery
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Kevin N.
Rating: 5 out of 5
following a purchase from 24/12/2022
fantastic piece of equipment easy install and quality craftsmanship
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Glen W.
Rating: 5 out of 5
following a purchase from 23/12/2022
I got them with the instructions and they work very well. If I can learn how to use them. Whole lot of fun.
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Papa Larry C.
Rating: 5 out of 5
following a purchase from 21/12/2022
It was truly a pleasurable experience in the purchase of my Certano unit. It also included several emails back and forth, directly with David Certano, a welcome customer service treat. I received the package 3 days after DHL Express' estimated delivery date, but that had nothing to do with David. I now am waiting on the arrival of a TELE on order, and due here tomorrow or Fri, and then get a Luthier to install it. Also waiting on an Estimate to do that from one local Luthier. Thanks so much, David.
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Aaron S.
Rating: 5 out of 5
following a purchase from 17/12/2022
Amazing service (delivered to the US days after ordering); extremely high-quality; easy-ish installation (with YouTube help) for someone not very handy like myself. But mostly - a brilliantly designed transformative tool for your guitar. I hesitated about buying something that was sort of fringe and possibly gimmicky - but it is a whole new world of playing and has fully scratched my lifelong itch of wanting to play pedal steel. 2 weeks after installing, I'm a new and better guitar player. I put the bender on my least-used, least-expensive guitar as a sort of test run but I may add one to my favorite tele. If you're sort of eyeing this product, bite the bullet, you will not regret it.
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Kevin M.
Rating: 5 out of 5
following a purchase from 17/12/2022
Quick response to queries and fast delivery
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Kenny G.
Rating: 5 out of 5
following a purchase from 09/12/2022
Installation was simple and straightforward. I can’t wait to get those pedal steel sounds out of my lap steel. You guys rock!
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Kate W.
Rating: 5 out of 5
following a purchase from 14/12/2022
The best customer experience I had all Christmas season. Exceptional quality, quick and personal emails and quick shipping.
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Mac M.
Rating: 5 out of 5
following a purchase from 14/12/2022
Arrived in good shape right on time, quality parts can’t wait to finish the rest of the guitar now
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Miloš A.
Rating: 5 out of 5
following a purchase from 12/12/2022
Pure craftmanship! Certano benders are a tremendous addition to your lap steel! Shipping was instantenous! Thank you David!
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Paul S.
Rating: 5 out of 5
following a purchase from 11/12/2022
Excellent service, beautifully built item and prompt delivery . France to UK. Good comms as well. Thoroughly recommended !!!
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David W.
Rating: 5 out of 5
following a purchase from 09/12/2022
I’m very impressed with the precision of the milling of the benders, bridge and nut. The finish on everything is perfect. Thank you for everything. Dave Welker
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Richard S.
Rating: 5 out of 5
following a purchase from 07/12/2022
Good product, prompt delivery.
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Kazuaki K.
Rating: 5 out of 5
following a purchase from 05/12/2022
very easy to setup.
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Jeff A.
Rating: 5 out of 5
following a purchase from 03/12/2022
I haven't installed it. It is for a friend who has a lap steel.
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Hróðmar S.
Rating: 5 out of 5
following a purchase from 03/12/2022
Very fast delivery and the benders work really well!
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Stephen O.
Rating: 5 out of 5
following a purchase from 30/11/2022
Perfect. Fast international shipping. A+++++!
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Randy E.
Rating: 5 out of 5
following a purchase from 28/11/2022
Easy Install, High Quality. Great Product!!!
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Ronald M.
Rating: 5 out of 5
following a purchase from 28/11/2022
Fantastic! Flawless workmanship of both the Bender and Bridge for my new SX Lap 2 Ash 3TS Electric Lap Steel Guitar. Not only the workmanship but the fast, friendly response from David Certano to my questions and the change of order. What a pleasure to deal with him, his company, and his great product. I'll be ordering again when I get my new Epiphone Les Paul Classic Heritage Guitar.
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Andrea L.
Rating: 5 out of 5
following a purchase from 25/11/2022
Awesome product, it's worth every penny! Fine craftmanship (merci beaucoup David!), spectacular pedal steel effect on my lap! I can't be more happy! Once mounted you don't come back!
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Steven J.
Rating: 5 out of 5
following a purchase from 18/11/2022
Excellent quality really like mine want one for my guitar
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Benny S.
Rating: 5 out of 5
following a purchase from 02/11/2022
The best shop
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Thomas K.
Rating: 5 out of 5
following a purchase from 07/11/2022
The benders were easy to install and Mr Certano was very patient answering all my questions. Highly recommended.
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Pete R.
Rating: 5 out of 5
following a purchase from 31/10/2022
Good communication, quick service, well packaged. Have yet to install but everything looked AOK when received.
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Mark S.
Rating: 5 out of 5
following a purchase from 02/11/2022
The quality and craftsmanship that went into these benders is fantastic. I spent 2 years wishing for one of these, but hesitating because of the cost. Now that I finally have tried it I'll say it's worth every penny.
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Thomas B.
Rating: 5 out of 5
following a purchase from 29/10/2022
great product and customer service
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Nick C.
Rating: 5 out of 5
following a purchase from 30/10/2022
Took about a week to ship but that's OK now that UK is not in EU and got regular updates. I am definitely not a DIYer but I managed to install it on my Telecaster and it works.
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Andrew S.
Rating: 5 out of 5
following a purchase from 26/10/2022
The installation process was very quick and easy, and I'm extremely happy with the sound. Really looking forward to the possibilities that the benders provide me on my lap steel.
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Ernest S.
Rating: 5 out of 5
following a purchase from 26/10/2022
Was easy to mount on my lap steel, now have to learn how to use it.
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