Certano stands out for its exceptional product quality, with many customers highlighting the craftsmanship and precision engineering of its lap steel instruments and bender systems. The beautifully made items are not only visually appealing but also designed for smooth functionality, making them enjoyable to use. Fast shipping is another frequent praise, with numerous reviews noting that orders arrived well ahead of the expected timeframe, often within a week, and were carefully packaged for protection during transit.
There need to be much clearer instructions on how to adjust the benders. They are much stiffer than I realized, and I'm not sure if I will be able to slowly rock on and off of the benders. The workmanship and quality are absolutely top notch!
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Christian P.
Rating: 4 out of 5
following a purchase from 05/03/2026
Oh my… so exciting. Super sturdy, easy to install. Now I have to do is learn a new tuning, open D and how to use them. Can’t wait I’m on it. Thanks Christian
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Don M.
Rating: 4 out of 5
following a purchase from 22/08/2025
Really well engineered piece of equipment, I have yet to install in the lap steel I am building but I'm sure it will meet all expectations. The only reason I give Certano a four star rating, should really be four and a half stars, is that I received an email stating my order had been completed, but it did not state if it was shipped and if so it did not have a tracking number. I was basically in Limbo, but I emailed Certano and David responded quickly by email with the DHL tracking number. It would have saved some time and effort on both of us if the tracking number was first included. Overall, I am very satisfied with the company and the product is just a great piece of engineering. Thanks, Don Mack producer/engineer/musician/actor.
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Ulrik Sludekilde R.
Rating: 4 out of 5
following a purchase from 11/02/2025
Perfect!
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greg C.
Rating: 4 out of 5
following a purchase from 05/01/2025
Good quality and an easy install
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Arne Roger Egeland A.
Rating: 4 out of 5
following a purchase from 02/09/2024
Very quick delivery.
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chris P.
Rating: 4 out of 5
following a purchase from 29/03/2024
Excellent well manufactured product. Prompt service from David Certano. The only reason I didn’t give five stars was the price was shown in $ dollars, it didn’t state US $ dollars, so I had a bit of a shock with the conversion rate to Australian dollars! I mentioned it to David and he is going to state US dollars in future communications.
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David F.
Rating: 4 out of 5
following a purchase from 07/02/2024
I ordered the Certano lapsteel. Shipping was fairly quick. The item packed immaculately. It came in a beautiful, nicely made gig back with my name in the tag window. Nice touch. The lapsteel itself is gorgeous! Very nicely made, clean lines and no frills. It's very workman like which is what I prefer. Inside the gig back it came with a nice quality slide bar and Allen wrenches for adjusting the benders. If you're looking for a well made, great sounding and functional lapsteel, I highly recommend this one. The only reason I gave it only 4 stars is that when I ordered it the website said my order was completed and that was it. I had to email David to ask about shipping details. His response was quick and we had great communication. I just feel that after a customer orders something they should be informed up front as to the shipping details right away. Just my opinion.
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Stephen D.
Rating: 4 out of 5
following a purchase from 24/01/2022
Great shipping and clever product. Works amazing to turn lap steel into pedal steel type sounds. Thank you!
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Michael M.
Rating: 4 out of 5
following a purchase from 23/06/2023
It is exciting and has taken me in a completely new direction in my music I cannot thank you enough.
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Simon N.
Rating: 4 out of 5
following a purchase from 05/06/2023
Excellent product and performance
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Jon L.
Rating: 4 out of 5
following a purchase from 09/03/2023
David Certano bender ,bridge and nut are real handmade quality parts. David also answers any questions you have about the incredible benders . A+ top notch
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Steven H.
Rating: 4 out of 5
following a purchase from 18/02/2023
EZ install. Works great. I still suck but there’s hope.
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James H.
Rating: 4 out of 5
following a purchase from 21/10/2022
Great product !! Highly recommend..
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PAUL H.
Rating: 4 out of 5
following a purchase from 08/09/2022
I would have given the review 5 stars, however it’s a 4 due to the inability to review and follow the order status, since there was no option to translate to English. Might consider adding that option for your US customers. Thank you and have a great day!
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Gerard H.
Rating: 4 out of 5
following a purchase from 27/03/2022
Simple but brilliant device. Easy to install. Now to unleash my inner Flying Burrito Brother.
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Wallace F.
Rating: 4 out of 5
following a purchase from 26/02/2022
Just received the benders and they have totally opened up a new musical realm on my lap steel. Great quality, and easy install🙌
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Steven S.
Rating: 4 out of 5
following a purchase from 18/02/2022
I enjoy Supporting a small shop with an Excellent product..
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Darrell O.
Rating: 4 out of 5
following a purchase from 03/09/2021
The best thing ever like the benders and they stay in tune
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Nelson L.
Rating: 2 out of 5
following a purchase from 29/05/2021
The bender was fairly easy to install, and seem to stay in tune for the most part but, because I use my fingers for chicken picking, it was hard for me to switch back and forth. I also found the extension arm would losening after prolong use.and being a chicken picker its hard to hold down and pluck fast. but worked pretty good for slow country songs.
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Martijn V.
Rating: 4 out of 5
following a purchase from 26/04/2021
Nice quality! Good service!
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