Customer reviews of Certano

9,9 /10

Based on 739 published reviews

Summary of reviews

Certano stands out for its exceptional product quality, with many customers highlighting the craftsmanship and precision engineering of its lap steel instruments and bender systems. The beautifully made items are not only visually appealing but also designed for smooth functionality, making them enjoyable to use. Fast shipping is another frequent praise, with numerous reviews noting that orders arrived well ahead of the expected timeframe, often within a week, and were carefully packaged for protection during transit.

Reviews 3, 4 and 5 stars

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Kevin N.

Published on 13/01/2023 à 09h06 following a purchase from 24/12/2022

fantastic piece of equipment easy install and quality craftsmanship

Glen W.

Published on 12/01/2023 à 21h51 following a purchase from 23/12/2022

I got them with the instructions and they work very well. If I can learn how to use them. Whole lot of fun.

Papa Larry C.

Published on 11/01/2023 à 17h42 following a purchase from 21/12/2022

It was truly a pleasurable experience in the purchase of my Certano unit. It also included several emails back and forth, directly with David Certano, a welcome customer service treat. I received the package 3 days after DHL Express' estimated delivery date, but that had nothing to do with David. I now am waiting on the arrival of a TELE on order, and due here tomorrow or Fri, and then get a Luthier to install it. Also waiting on an Estimate to do that from one local Luthier. Thanks so much, David.

Aaron S.

Published on 07/01/2023 à 16h15 following a purchase from 17/12/2022

Amazing service (delivered to the US days after ordering); extremely high-quality; easy-ish installation (with YouTube help) for someone not very handy like myself. But mostly - a brilliantly designed transformative tool for your guitar. I hesitated about buying something that was sort of fringe and possibly gimmicky - but it is a whole new world of playing and has fully scratched my lifelong itch of wanting to play pedal steel. 2 weeks after installing, I'm a new and better guitar player. I put the bender on my least-used, least-expensive guitar as a sort of test run but I may add one to my favorite tele. If you're sort of eyeing this product, bite the bullet, you will not regret it.

Kevin M.

Published on 06/01/2023 à 16h20 following a purchase from 17/12/2022

Quick response to queries and fast delivery

Kenny G.

Published on 04/01/2023 à 00h14 following a purchase from 09/12/2022

Installation was simple and straightforward. I can’t wait to get those pedal steel sounds out of my lap steel. You guys rock!

Kate W.

Published on 03/01/2023 à 20h13 following a purchase from 14/12/2022

The best customer experience I had all Christmas season. Exceptional quality, quick and personal emails and quick shipping.

Mac M.

Published on 03/01/2023 à 14h29 following a purchase from 14/12/2022

Arrived in good shape right on time, quality parts can’t wait to finish the rest of the guitar now

Miloš A.

Published on 01/01/2023 à 12h16 following a purchase from 12/12/2022

Pure craftmanship! Certano benders are a tremendous addition to your lap steel! Shipping was instantenous! Thank you David!

Paul S.

Published on 31/12/2022 à 18h24 following a purchase from 11/12/2022

Excellent service, beautifully built item and prompt delivery . France to UK. Good comms as well. Thoroughly recommended !!!

David W.

Published on 30/12/2022 à 13h06 following a purchase from 09/12/2022

I’m very impressed with the precision of the milling of the benders, bridge and nut. The finish on everything is perfect. Thank you for everything. Dave Welker

Richard S.

Published on 28/12/2022 à 16h19 following a purchase from 07/12/2022

Good product, prompt delivery.

Kazuaki K.

Published on 26/12/2022 à 06h09 following a purchase from 05/12/2022

very easy to setup.

Jeff A.

Published on 24/12/2022 à 14h50 following a purchase from 03/12/2022

I haven't installed it. It is for a friend who has a lap steel.

Hróðmar S.

Published on 23/12/2022 à 19h31 following a purchase from 03/12/2022

Very fast delivery and the benders work really well!

Stephen O.

Published on 20/12/2022 à 20h53 following a purchase from 30/11/2022

Perfect. Fast international shipping. A+++++!

Randy E.

Published on 19/12/2022 à 19h16 following a purchase from 28/11/2022

Easy Install, High Quality. Great Product!!!

Ronald M.

Published on 19/12/2022 à 17h00 following a purchase from 28/11/2022

Fantastic! Flawless workmanship of both the Bender and Bridge for my new SX Lap 2 Ash 3TS Electric Lap Steel Guitar. Not only the workmanship but the fast, friendly response from David Certano to my questions and the change of order. What a pleasure to deal with him, his company, and his great product. I'll be ordering again when I get my new Epiphone Les Paul Classic Heritage Guitar.

Andrea L.

Published on 15/12/2022 à 09h24 following a purchase from 25/11/2022

Awesome product, it's worth every penny! Fine craftmanship (merci beaucoup David!), spectacular pedal steel effect on my lap! I can't be more happy! Once mounted you don't come back!

Steven J.

Published on 09/12/2022 à 14h16 following a purchase from 18/11/2022

Excellent quality really like mine want one for my guitar

Benny S.

Published on 04/12/2022 à 09h45 following a purchase from 02/11/2022

The best shop

Thomas K.

Published on 27/11/2022 à 20h41 following a purchase from 07/11/2022

The benders were easy to install and Mr Certano was very patient answering all my questions. Highly recommended.

Pete R.

Published on 23/11/2022 à 15h56 following a purchase from 31/10/2022

Good communication, quick service, well packaged. Have yet to install but everything looked AOK when received.

Mark S.

Published on 22/11/2022 à 22h26 following a purchase from 02/11/2022

The quality and craftsmanship that went into these benders is fantastic. I spent 2 years wishing for one of these, but hesitating because of the cost. Now that I finally have tried it I'll say it's worth every penny.

thomas B.

Published on 20/11/2022 à 20h28 following a purchase from 29/10/2022

great product and customer service

Nick C.

Published on 20/11/2022 à 10h38 following a purchase from 30/10/2022

Took about a week to ship but that's OK now that UK is not in EU and got regular updates. I am definitely not a DIYer but I managed to install it on my Telecaster and it works.

Andrew S.

Published on 16/11/2022 à 15h58 following a purchase from 26/10/2022

The installation process was very quick and easy, and I'm extremely happy with the sound. Really looking forward to the possibilities that the benders provide me on my lap steel.

Ernest S.

Published on 16/11/2022 à 13h25 following a purchase from 26/10/2022

Was easy to mount on my lap steel, now have to learn how to use it.

gregory W.

Published on 15/11/2022 à 12h25 following a purchase from 26/10/2022

Super produit, service efficace et humain. Bravo

Michael B.

Published on 14/11/2022 à 14h47 following a purchase from 24/10/2022

Easy installation...works exceptionally well.

James H.

Published on 10/11/2022 à 18h08 following a purchase from 21/10/2022

Great product !! Highly recommend..

Simone A.

Published on 10/11/2022 à 10h31 following a purchase from 14/10/2022

Really excellent and smart system also compared to others american producers. Very well done!

Luka G.

Published on 09/11/2022 à 15h26 following a purchase from 18/10/2022

Fast delivery, top quality and workmanship!

Greg S.

Published on 07/11/2022 à 03h33 following a purchase from 17/10/2022

I received my product in a timely manner, and the service I got after the sale was impeccable.

Andrew K.

Published on 03/11/2022 à 04h41 following a purchase from 03/10/2022

Love this bender, highest quality and so much fun to play. A+++++

Laughlin A.

Published on 28/10/2022 à 07h37 following a purchase from 07/10/2022

Excellent product at a reasonable cost which was delivered quickly with good tracking information

George A.

Published on 25/10/2022 à 18h07 following a purchase from 26/07/2022

The benders work just as I hoped. Very responsive and helpful company!

Ian S.

Published on 24/10/2022 à 21h43 following a purchase from 04/10/2022

Item arrived promptly.and Dave promptly and courteously replied fo my technical question. Great product and service.Ian.

Lennart H.

Published on 21/10/2022 à 08h31 following a purchase from 29/09/2022

Very good indeed

Aaron R.

Published on 20/10/2022 à 13h45 following a purchase from 29/09/2022

Arrived quickly, worked as promised. Happy with my purchase!