Customer reviews of Changermesverres

Thank you very much for your feedback, and glad that the lenses fit perfectly to your frame!

Regarding the effects you describe, an explanation is necessary, as they are actually the signature of the polarizing, not a defect. The "rainbow" reflections on the windshield or a visor come from the interaction between the polarizing filter and the internal constraints of these surfaces (laminated glass, treated plastics): the filter reveals patterns invisible to the naked eye. The same goes for screens: some phones and dashboards emit light that is itself polarized, which can darken or iridesce depending on the angle. This is the functioning of any polarizing lens, regardless of the brand.

In return, this same filter eliminates glare from the road, water, and shiny surfaces; it is a trade-off. For uses where screens and visors are paramount, especially motorcycles, a non-polarizing tint may be a more suitable choice, and our customer service is there to discuss it: [email protected].

Thank you for your trust!

Thank you for your feedback, and if the tint received does not match your order, we will obviously resolve this.

Just write to us at [email protected] with your order number and a photo of the lenses received: we will check, and if a preparation error occurred, the correct tint will be sent to you at no cost, that is our commitment.

Our customer service is precisely there for that: when something goes wrong, we find a solution quickly and without arguing.

Hello,

Thank you for your feedback, and we understand the surprise: the yellow of these lenses is indeed pronounced, and it is intentional.

Our yellow lenses are specialized lenses designed for driving: their strong tint increases contrasts and the perception of reliefs, particularly in low light, gray weather, fog, or night driving, where a classic lens would attenuate light too much. It is this intensity that makes them effective; a pale yellow would not provide the same benefit.

If this tint does not correspond to the use you expected, our customer service is here to listen: [email protected] with your order number, and we will find a solution together.

Ben – CMV

Hello,

Thank you for your feedback, and we understand your frustration: two requests left unanswered is an experience we do not want anyone to go through, and we will shed light on what happened.

Regarding the color change: your note attached to the glasses should have been taken into account, and if it was indeed included in your shipment, its non-processing is an error on our part. Write to us at [email protected] with your order number: if your note reached us with the indicated change, we will correct it at our expense, that is our commitment.

Regarding your unanswered questions: we respond to all emails that reach us, without exception. Your message likely never arrived, perhaps due to a typo in the address. This is not an excuse from the perspective of your experience, the result is the same, but please know that the silence was not a choice: please write to us again at the above address, your questions about size and the Oakley model will receive a response within the day.

Good news in passing: the glasses fit well, let’s resolve the rest together.

Thank you for your feedback, and we understand: the wait for an order always seems too long, especially when you are eager to get your glasses back.

To provide some context: our orders are shipped within 48 hours, then handed over to La Poste, whose delivery times have been significantly extended in recent weeks due to the heatwave, which has disrupted routes and sorting centers, and due to the public holidays during this period, which mechanically delay delivery.

If your order has arrived and the glasses meet your satisfaction, that is the main thing, and if there is anything left to resolve, our customer service is here to listen: [email protected].

Hello,

Thank you for your feedback and for your loyalty.

A few useful clarifications: only our mirrored lenses have changed in price, the rest of the range remains at the same price as before. Regarding delivery, it is free for orders over 50 euros.

As for the case, we have chosen a more ecological packaging. This is a deliberate choice, which reduces our footprint while protecting your lenses.

We remain at your disposal for any questions at [email protected].
Best regards,

The CMV team

Hello, and thank you for your feedback.
No worries, this point can be easily explained. Our lenses are made from Tri-Acetate Cellulose (TAC), a polarizing material with memory shape that we chose for its lightness, optical clarity, and scratch resistance. This thinness is a deliberate technical choice, not a defect: it does not detract from optical precision or the quality of polarization, and the lens fits properly in the frame once inserted firmly, starting from the bridge level.
That said, we notice that the model you ordered comes in several sizes, and it is possible that an adjustment may be useful in your case. For us to guide you to the right solution, I invite you to write to our customer service at [email protected]: we will assist you personally.

Thank you for your feedback, and glad that the delivery was fast.

Regarding the thinness of the lenses, it is a deliberate technical choice on our part. We opted for Tri-Acetate Cellulose (TAC), a polarizing material known for its reliability, lightness, and comfort. This choice brings us several concrete advantages:
a effective polarization, which reduces reflections on water, snow, or glass surfaces,
a very good optical clarity without prismatic distortion,
a shape memory that ensures the stability of the lens once in place,
an enhanced resistance to micro-scratches,
and a multi-layer structure that improves durability.

So the thinness is not a quality compromise, it is a reliable alternative designed for comfortable daily wear, whether for driving, sports, or outings in the sun.

However, the play you describe is not normal and should not be present, despite the thinness of the lenses. To resolve this together, could you write to us at the address [email protected]? We can guide you on the installation if needed, or proceed with an exchange for a pair perfectly adjusted to your pair.

Thank you for your feedback, no worries, this type of situation can be easily resolved.

The thinness of our lenses is a technical choice on our part: we use Tri-Acetate Cellulose (TAC), a polarizing material that offers lightness, optical clarity without prismatic distortion, shape memory, and good shock resistance.

Regarding the curvature, our lenses are designed to faithfully fit the shape of the selected frame model. The model you ordered comes in several variations (sizes and curvatures), and it happens that the chosen reference does not exactly match your frame, which would explain both the observed gap and the difference in concavity.

To verify together, could you send us a photo of the inside of the arm of your glasses to the address [email protected]? The exact reference is inscribed there (brand, code, dimensions). As soon as we receive it, we will get back to you with the right solution.

Thank you for your feedback, no worries, this type of situation can be easily resolved.

The thinness of our lenses is a technical choice on our part: we use Tri-Acetate Cellulose (TAC), a polarizing material that offers lightness, optical clarity without prismatic distortion, shape memory, and good shock resistance.

However, our lenses are designed to fit without play. The ordered model comes in several sizes, and it happens that the selected reference does not exactly match your frame, which would explain the observed gap.

To verify together, could you send us a photo of the inside of the arm of your glasses to the address [email protected]? The exact reference is inscribed there (brand, code, dimensions). As soon as we receive it, we will get back to you with the right solution.

No worries, this type of situation is easily resolved and we have several solutions to offer you.
Some frame models come in several sizes, which can sometimes explain a slight discrepancy in mounting. To guide you towards the most suitable solution, could you send us a photo of the inside of your glasses' arm (where the brand, model, and dimensions are) to [email protected] specifying your order number?
As soon as we receive it, we will get back to you with the best solution. We take care of everything.
See you soon,

The CMV team

Hello,

Thank you for your feedback and we are glad that the refund could be processed quickly, it is our commitment to satisfaction or refund.

Regarding the adjustment, our clips are designed with flexible materials specifically to adapt to different frame thicknesses. In some cases, a small manual adjustment is enough to achieve a perfect fit. This flexibility is indeed a deliberate choice, ensuring both adaptability and durability of the clip.

If you wish to try again, feel free to write to us at [email protected] before your order. We can check the compatibility with your frame together and, if necessary, guide you towards a perfectly adapted custom clip.

The CMV team

Hello,

You are right about one point: our glasses are indeed thinner, as we chose Tri-Acetate of Cellulose (TAC) for its lightness, polarization, shape memory, and optical clarity, without prismatic distortion. The thinness is therefore a technical choice, not a manufacturing defect.

That said, this thinness should not translate into looseness or a disappointing rendering. If you feel play, an adjustment is still possible, and our customer service is here for that: write to us at [email protected] with a photo of your mounted glasses, and we will look for the best solution for a secure fit together.

The lenses you ordered are indeed category 3 polarized lenses, which corresponds to the level of protection most commonly used for daily use (bright light, driving, outdoor activities).

There is no half-category between category 3 and category 4.

Category 4, on the other hand, is reserved for very specific uses (high mountains, extreme conditions) and is not authorized for driving, for example.

All our polarized lenses are systematically tested before shipping.

If you want to check the polarization simply at home, here is a quick test:

look at a screen (phone or computer) through the lens

then rotate the lens 90° and the screen should darken significantly: this is a sign that the polarization is indeed active.

At CMV, customer satisfaction is a priority. If despite these explanations the result does not meet your expectations, our after-sales service is of course reachable at the following address: [email protected]

We remain at your disposal :)

Hello,

Thank you for taking the time to share your experience.
We are sincerely sorry for the inconvenience encountered.

In some cases, it may happen that the selected reference does not exactly match the specific model of the frame (the same frame may exist in several sizes or very close variants), which can indeed lead to a slight play of the lenses.

In order to verify this together and find a solution, could you please send us a photo of the inside of the arm of your glasses, where the brand, exact reference, and dimensions of the model are generally indicated?
This will allow us to confirm compatibility or identify if it is a variant requiring a different lens shape.

Our goal is for your lenses to fit perfectly in your frame, and our customer service remains at your disposal to assist you.

Best regards

The CMV team

Indeed, our lenses may present some differences compared to the original ones – but this is a fully assumed choice. At ChangerMesVerres.com, we opted for polarized lenses made of Tri-Acetate Cellulose (TAC), a technical material recognized for its lightness, optical clarity, and resistance.

This choice allows us to offer a reliable, comfortable, and high-performance alternative, designed for daily use:
• effective polarization that limits annoying reflections (ideal for driving or outdoor activities),
• a multi-layer structure resistant to scratches and small impacts,
• a shape memory that ensures an optimal fit in the frame,
• and above all, great lightness, for lasting comfort over the hours.

Each pair is designed to provide a pleasant wearing experience, with a clear and natural visual rendering. Even if the appearance differs slightly from the original lenses, we are convinced that you will appreciate their quality and effectiveness in daily use.

And of course, if you have any questions or need adjustments, our team is always available to assist you.

Have a great day!

Hello Vincent,

We thank you for taking the time to share your review on our site. We are delighted that you appreciate the quality of our lenses, but we are sorry to learn that the dimensions do not fully meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us for any questions or additional assistance.

Best regards,
The Changermesverres team

We are sorry to learn that the glasses do not fully satisfy you.

Regarding the tint, the rendering of the mirror coating can indeed vary depending on the ambient light and the angle of view — it may appear more golden in certain lighting conditions. We invite you to try them again in natural light or outdoors to see if the rendering corresponds better to what you expected.

However, it is not normal to notice significant reflections inside the glasses, nor to have an uncomfortable vision. We place great importance on the optical quality of our products and specifically select our materials to provide a clear and pleasant vision. It is therefore possible that this is a manufacturing defect.

Our priority is your satisfaction, so we invite you to contact our customer service at [email protected].

We can then offer you either a new replacement or a full refund, in accordance with our "satisfied or refunded" policy.

Have a nice day :)

Hello Richard,

Thank you for taking the time to leave your review. Your feedback is important to us and we would be happy to know your suggestions to improve your experience on our site "Changermesverres". Please do not hesitate to share your comments with us.

Hello,

First a word about the thickness: our lenses are made of Tri-Acetate Cellulose (TAC), intentionally thinner and lighter than the original lenses, for lightness, optical clarity, and memory shape. This is a deliberate technical choice, not a defect.
On the other hand, lenses that move in the frame should never require glue. This rather indicates an adjustment point to correct, most often related to the reference or the exact variant of your frame. Our customer service can definitely remedy this: write to us at [email protected] with a photo of the inside of the arm, and we will provide you with perfectly secured lenses.

Hello Richard,

Thank you for taking the time to share your feedback on our site "Changermesverres". We are sorry to learn that your experience did not meet your expectations, particularly regarding the custom-made aspect and the necessary adjustments. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly if you would like to discuss your experience further.

Best regards,
The Changermesverres team

Hello Emmanuel,

Thank you for your feedback regarding your experience on our site "Changermesverres". We are glad that you found the ordering and tracking process satisfactory, but we regret that the glasses did not meet your expectations. We take your comments very seriously and will look into how to improve the accuracy of our products. Please feel free to contact us directly for any questions or assistance.

Sincerely,
The Changermesverres Team

Hello Olivier,

We thank you for taking the time to share your opinion about our lenses. We are sorry to learn that you encountered issues with the thickness and stability of your order. Your feedback is valuable and allows us to improve the quality of our products. Please do not hesitate to contact us directly so that we can find a satisfactory solution for you.

Best regards,
The Changermesverres team

Hello,

Thank you for taking the time to share your feedback.

We fully understand your surprise regarding the thinness and material of our lenses, especially when compared to the original lenses, which are often made of thicker injected polycarbonate.

The choice we made is not a compromise on quality, but a deliberate technical decision. Our lenses are made of Tri-Acetate Cellulose (TAC), a high-performance material known for:

its great lightness, highly appreciated for prolonged wear,

effective polarization, which limits annoying reflections (water, snow, glass surfaces),

good optical clarity, without distortion,

a memory shape, which allows a perfect fit to the frame,

and a multilayer structure that enhances their durability and resistance to micro-scratches.

Their apparent thinness thus contributes to visual and physical comfort, without compromising performance or stability. Once in place, the lenses hold perfectly and provide a pleasant experience on a daily basis, especially when driving or outdoors.

That said, if you have any doubts about the quality of the received product or if it does not meet your expectations, please do not hesitate to contact us. Our priority is your satisfaction, and our customer service is always available to find a solution.

Hello,

Thank you for your feedback. We are delighted to learn that the order was in accordance with the model and that the installation went smoothly thanks to the provided explanations.

Regarding the difference you may have perceived compared to the original Oakley lenses, it is important to emphasize that our lenses are made from Tri-Acetate Cellulose (TAC), a high-performance material that we have selected for its many advantages. This technical choice is not a compromise, but a quality alternative designed to provide an excellent daily experience:
7 effective polarization that limits annoying reflections (water, snow, glass surfaces),7 remarkable lightness for comfortable wear throughout the day,7 very good optical clarity,7 enhanced resistance to scratches and minor impacts,7 and increased durability thanks to an ingenious multilayer structure.

Moreover, our lenses benefit from a memory shape and show no prismatic deformation, thus ensuring a perfect fit once installed, even after multiple uses.

We are committed to offering reliable lenses that are pleasant to wear and adapted to requirements.

And of course, if you have any questions or doubts, our team remains fully available to assist you.

Have a great day!

Hello Florent,

Thank you for taking the time to share your feedback. We are sorry to hear that the glasses do not meet your expectations in terms of clarity and protection. Your feedback is valuable and will help us improve the presentation of our products. Please do not hesitate to contact us for any questions or assistance.

Best regards,
The Changermesverres team

Hello,

Thank you for taking the time to share your feedback.

The choice of a thinner glass is intentional: we use Tri-Acetate Cellulose (TAC), a technical material with memory shape, chosen for its lightness, flexibility, scratch resistance, and its ability to provide excellent polarization without optical distortion. It is an ideal compromise between visual performance and everyday comfort.

Regarding delivery, after verification, your order was indeed delivered in Belgium within the expected timeframe for the "Standard" mode, which is 8 working days. For customers wishing for a faster reception, we also offer an "Express" option that allows delivery in Belgium within 5 working days.

Please feel free to contact us if you need more information or assistance.

Best regards,
The Changermesverres team

Hello Thierry,

Thank you for taking the time to share your experience on our site. We are sorry to learn that you did not receive the glasses you were expecting. We strive to ensure our customers' satisfaction, and your feedback is essential to us. We invite you to contact our customer service to resolve this issue as soon as possible.

Best regards,
The Changermesverres team

Hello Herlem,

We thank you for your feedback regarding your experience on our site "Changermesverres". We take note of your comments on the clarity of our product descriptions and we will strive to improve these aspects to better satisfy our customers in the future.
Please feel free to share any additional suggestions with us.

We have chosen to offer polarized lenses made of Tri-Acetate Cellulose (TAC) for their many advantages:
- effective polarization that significantly reduces glare (water, snow, windows),
- great lightness for optimal comfort on a daily basis,
- good optical clarity,
- as well as increased resistance to scratches and small impacts.

Thanks to their multilayer structure, these lenses also provide good durability and contribute to visual safety while driving or engaging in outdoor activities.

We hope that the comfort and optical quality will fully meet your expectations after a few days of testing.
Don't hesitate to get back to us if needed, we remain entirely available.

Have an excellent day!

We are sorry to learn that the glasses received do not match your frames.
Whether it is a ordering error or a manufacturing error, you have a period of 14 days after receipt to return your order to us, and we will of course proceed with the refund.

Do not hesitate to contact us directly so that we can assist you in this process.

Best regards,
The CMV team

Hello Luc,

Thank you for your feedback and we are pleased to hear that you are satisfied with the quality of the glasses as well as the dimensions. We apologize for the issue encountered with the side fixings and will take your comment into account to improve our service. Please do not hesitate to contact us for any further assistance. Your satisfaction is our priority.

Best regards,
The Changermesverres team.

Hello,

It is true that our lenses may seem thin, especially in comparison with some bulkier frames. This choice is fully embraced: we have selected a highly qualitative technical material — Tri-Acetate Cellulose (TAC) — to design lenses that are both light, resistant, and high-performing.

Despite their thinness, they are composed of several layers that ensure:
• effective polarization against glare,
• excellent optical clarity,
• increased resistance to micro-scratches and small impacts,
• very good stability once in place.

So it is not a compromise, but a true alternative designed to offer a comfortable, durable, and reliable experience on a daily basis.

We remain at your disposal for any questions or requests.

Have a great day,

The CMV team

Hello, sorry for your disappointment regarding your photochromic lens order.
The photochromic lenses:
For the lenses to darken, you need to be outside to have contact with UV rays, and your lenses will become darker.
We guarantee a satisfaction or money-back service.
Unless I am mistaken, you have not contacted our customer service.
You may have chosen the wrong lens tint?

9.5/10

based on 1314 published reviews

https://www.societe-des-avis-garantis.fr/changermesverres/

Best regards

cmv

Dear Rémi,

Thank you for taking the time to leave your feedback on our site. We are sorry to learn that the glasses did not meet your expectations in terms of cutting. Your feedback is valuable, and we will ensure to clarify this information on our site to improve our customers' experience. Please do not hesitate to contact us if you have any other questions or concerns.

Best regards,
The Changermesverres team

Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) more than 150 pairs of this model have been sold? or refunded. Unless I am mistaken, you did not contact our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]

Hello, you placed an order: RTTIDUQKR placed on 19/05/2024
more than 9 months ago?
The thickness is not the same as the originals: Yes, but they are the right size, you have used them (more than 8 months)
Our lenses are polarized, unbreakable, and require proper maintenance for standard use.
They meet all CE standards.
The thickness does not impact the vision of the glasses; on the contrary, the lenses are lighter and easy to wear, they have memory shape.
Unless I am mistaken, you have never contacted our customer service for almost 1 year?
Best regards
cmv

Hello

Unless I'm mistaken, you haven't contacted our customer service?
You have 2 options:

1 - Return your order with 1 of your glasses and we will duplicate it for another production

This service is free

2 - Return your order for a refund request

Best regards

Cmv

Our address:
optique distribution / changermesverres
16 rue louis pasteur
92100 Boulogne-Billancourt
France