Changermesverres consistently delivers fast shipping and reliable results, with many reviews praising quick delivery and well-fitting lenses that match or exceed expectations for popular brands like Oakley and Ray-Ban. Customers highlight easy ordering, smooth replacements, and responsive customer service that resolves issues efficiently, including timely replacements at no extra cost. The store is described as trustworthy and careful with packaging, offering lenses that are easy to install and fit securely, often with good value for money. Overall, the experience is marked by prompt delivery, compatible and well-made lenses, and helpful support that strengthens confidence in repeat purchases.
When placing the order it said taxes was included. This turned out not to be true.
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Response from Changermesverres
Hello,
When placing your order, the mention "taxes included" refers to sales tax / VAT, which is indeed included in the product price.
However, customs duties or import fees are not taxes charged by us and may be applied by local customs authorities depending on your country’s regulations. Unfortunately, these fees are outside of our control and are not included in the order total.
If you have any questions about the charges you were asked to pay or would like us to review your order, our customer service team will be happy to help. You can contact us at [email protected]
.
Kind regards,
ChangerMesVerres Customer Support
S
Sylvain R.
Rating: 2 out of 5
following a purchase from 13/10/2024
The glasses move in their place...
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Frédéric P.
Rating: 3 out of 5
following a purchase from 27/09/2024
Very satisfied with the product... except for the envelope issue apparently exceeded the weight... had to pay a small extra at customs.
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Jean Baptiste D.
Rating: 3 out of 5
following a purchase from 01/09/2024
The ordered lenses were not strong enough so I returned them to try the higher range
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Response from Changermesverres
Hello Mr. Jean Baptiste,
Thank you for your comment on our site Changermesverres. We are sorry to hear that the glasses you ordered were not strong enough for you. We understand your disappointment and that is why we offer a superior range to meet everyone's needs. We hope that the new glasses will suit you better and we remain at your disposal for any further information.
Best regards,
The Changermesverres team.
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Oliver V.
Rating: 2 out of 5
following a purchase from 27/08/2024
Received quickly, however the quality of the lenses is very average even though I knew perfectly well that it was not worth the originals. Too bad.
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Response from Changermesverres
The advantages of our TAC polycarbonate lenses:
Polycarbonate lenses are made by injection, the polymer is heated and then injected into molds until cooled. This material is increasingly used in the optical industry because it has many advantages:
High impact resistance: polycarbonate lenses are up to 10 times more resistant to impacts than organic lenses and mineral glass. It is particularly suitable for protective glasses, sports glasses, children's glasses... TAC polycarbonate sunglasses are nearly unbreakable.
Significant lightness: these lenses are very comfortable because they are very light.
For the same lenses; organic or mineral lenses are heavier and thicker.
UV protection: due to their chemical design,
polarizing TAC polycarbonate lenses protect the wearer's eyes 100% from UV rays.
Good optical quality: TAC polycarbonate lenses provide high optical quality without prismatic distortion for the wearer and a comfortable field of vision for sunglasses.
For your information, over 80% of the global solar market consists of polycarbonate lenses.
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Mickael A.
Rating: 2 out of 5
following a purchase from 21/08/2024
I did not receive the correct color lenses that I ordered. Having asked how to proceed, I was told that the order was correct.
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Response from Changermesverres
Hello Mickael, thank you for sharing your experience with us. We are sorry that you did not receive the correct lens colors that you ordered. We take our customers' satisfaction very seriously and we will do our best to resolve this issue. If you need help finding a solution, please do not hesitate to contact us again. We will do everything we can to satisfy you. Thank you again for your trust in Changermesverres.
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Alain G.
Rating: 3 out of 5
following a purchase from 15/08/2024
Plastic lenses a bit light and delivery quite slow...
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Response from Changermesverres
Our lenses are made of lightweight polycarbonate for more comfort when you wear your glasses. Our lenses are unbreakable, polarized with memory shape, meeting all CE standards: UVA UVB UV 400.
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bruno T.
Rating: 3 out of 5
following a purchase from 13/08/2024
Lens not compatible
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order.
The ref 3478 exists in 2 sizes :
https://www.changermesverres.com/fr/recherche?controller=search&s=3478
We guarantee satisfaction service (a free re-manufacturing)
or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Laurent F.
Rating: 3 out of 5
following a purchase from 23/07/2024
The received lenses got damaged quickly, but the customer service was present and responsive.
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Response from Changermesverres
Hello Laurent, thank you for your feedback on our site Changermesverres. We are sorry to hear that the glasses were damaged quickly, but we are pleased to see that our after-sales service has been effective and responsive. We take your rating of 3/5 into account and we will do our best to improve the quality of our products. Thank you again for your trust and see you soon on our site.
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Eric L.
Rating: 3 out of 5
following a purchase from 08/08/2024
The lenses are thinner and the vision has nothing to do with the original. Better to pay a little more for branded lenses.
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Response from Changermesverres
Thank you for your feedback Eric. We are sorry that your choice corresponds more to the thickness of the product received than to the quality!
This does not detract from the quality of our lenses:
Our lenses are POLARIZING with memory shape: CE standards - UV 400 - UVA - UVB.
We take note of your comment:
29 euros for our compatible lenses or 88 euros for lenses from the brand of the glasses!
Best regards.
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William S.
Rating: 3 out of 5
following a purchase from 23/07/2024
Satisfied and disappointed at the same time. I change my lenses once a year, at little cost it is true, but my last pair offered at the end of March 2024 lasted only 4 months.... quality declining? to see over time with these new lenses....
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Response from Changermesverres
Mr. William, we thank you for sharing your experience with us. We take your feedback into account and will do our best to improve the quality of our glasses. We hope that your next pair will last longer."
Our manufacturing has remained the same since 1992
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CAROLINE D.
Rating: 3 out of 5
following a purchase from 13/06/2024
Lenses received quickly and compatible with my Rayban frame. However, the polarizing effect is disappointing. I don't know why many bright reflections are not reduced and continue to dazzle the view.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Samir R.
Rating: 2 out of 5
following a purchase from 08/06/2024
The gradient is cut too high so the lighter part is almost non-existent
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Response from Changermesverres
Hello Samir, thank you for your feedback. We take note of your comment and will do what is necessary to improve the degradation of our glasses. Your opinion is valuable for us to continue offering quality products. We hope to see you soon on Changermesverres.
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Jean Luc B.
Rating: 2 out of 5
following a purchase from 05/06/2024
The lenses I received are slightly damaged. It's disappointing given the price.
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or your money back. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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Geoffroy G.
Rating: 3 out of 5
following a purchase from 20/05/2024
The vision through the lenses is really not great in terms of color compared to the original lenses
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Response from Changermesverres
Hello
We are sorry that you are disappointed with your order. We guarantee satisfaction or your money back. Unless I am mistaken, you have not contacted our customer service.
For your information, there are 26 shades of lenses.
Best regards
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Véronique L.
Rating: 3 out of 5
following a purchase from 11/05/2024
certainly they offered to redo our lenses but it still does not match the frame
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Valerie G.
Rating: 2 out of 5
following a purchase from 27/04/2024
Damaged lens,
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Response from Changermesverres
Hello, I am sorry that you are disappointed with your order. We guarantee satisfaction service (a free remake) or a refund. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses! Thank you for contacting us: [email protected]
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Fabrice F.
Rating: 3 out of 5
following a purchase from 18/04/2024
Too bad I couldn't access the tracking.
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Response from Changermesverres
Dear Fabrice, thank you for your feedback on our site Changermesverres. We are sorry that you were unable to access the tracking, please do not hesitate to contact us if you encounter difficulties again. We are always listening to our customers to improve our service. We hope you will be satisfied with our products. Thank you again for your feedback, your satisfaction is our priority. Best regards.
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Adrien D.
Rating: 3 out of 5
following a purchase from 10/04/2024
Polarized lenses do not seem as good for reflections on water and snow.
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Response from Changermesverres
Hello, the technique of polarizing is identical for all polarizing glasses. There is just the tint of the glass that can change from one supplier to another. We have 26 tints available.
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Ksenia B.
Rating: 3 out of 5
following a purchase from 06/04/2024
A quality lens, however the dimensions did not allow the lenses to fit into the Oakley frames. By overlaying the original Oakley lenses with the received lenses, there were 2 edges of the changermesverres lenses that protruded by 1.5mm, hence the impossibility of mounting them as they were. I had to sand with a nail file to adjust the lenses to the size of the frame.
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Response from Changermesverres
Thank you for your feedback and comments regarding our site Changermesverres. You sanded 1.5 mm with a nail file from the unbreakable Polycarbonate lenses with a thickness of 2 mm!!!!! We are sorry for the inconvenience encountered with the dimensions of our lenses for Oakley frames. We are always looking for improvements to provide our customers with a quality experience. We take your comments into account and will do our best to resolve this issue in the future. Thank you again for your support and trust in our brand.
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Christian T.
Rating: 3 out of 5
following a purchase from 19/02/2024
I ordered lenses for Oakley in photochromic and received yellow lenses instead, I left a message to make an exchange but still no response! After-sales service not responsive, the lenses seem to be of quality, to see over time.
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Response from Changermesverres
hello
sorry for this color error
Unless we are mistaken, we have
received no email from you before 15/03?
We will send you another order on 16/03
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Christophe B.
Rating: 2 out of 5
following a purchase from 12/02/2024
Flex2 custom made too large and unfit
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NICOLA G.
Rating: 3 out of 5
following a purchase from 11/02/2024
good quality lenses even though my first order was a bit disappointing, after a few months the orange coating on top was gone
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Response from Changermesverres
Thank you for your feedback, feel free to contact us if you need help changing your glasses lenses.
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Danilo D.
Rating: 3 out of 5
following a purchase from 27/12/2023
After receiving a package where the lenses were missing and exchanging several emails, the seller sends a new order. Waiting for receipt for a favorable review on the product.
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Response from Changermesverres
Thank you for your feedback on your experience with the site Changermesverres. We are delighted to have been able to resolve your missing package issue and we hope you will be satisfied with your new product. We take your note into account and will work to improve our service to offer you an even better experience in the future. Thank you for your trust.
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Oscar L.
Rating: 3 out of 5
following a purchase from 25/08/2023
The glass doesn't quite fit.
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Response from Changermesverres
Thank you very much Oscar for taking the time to give us feedback. We are sorry that your glasses did not fully satisfy you. We work every day to provide the best possible quality to our customers. We hope you will try the Changermesverres experience again soon!
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ALONSO C.
Rating: 2 out of 5
following a purchase from 05/08/2023
I am disappointed because the supposedly polarizing lenses presented on the site do not correspond at all with my polarizing lenses of my glasses frame. Best regards.
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Response from Changermesverres
Hello,
We are sorry to hear about your disappointment.
For your information, there are not several types of polarization: a lens is either polarizing or non-polarizing. However, what can vary from one model to another is the tint of the lens, which can give a different perception compared to your original lenses.
If the color of the lenses does not suit you or if you would like us to check your order, our customer service is of course available to help you. You can contact us directly at the following address: [email protected]
.
We remain at your disposal to find a solution that will suit you.
Best regards,
The ChangerMesVerres team
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Jose S.
Rating: 2 out of 5
following a purchase from 16/07/2023
Minimal after-sales service tracking
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Lorenzo S.
Rating: 2 out of 5
following a purchase from 13/07/2023
Despite purchasing the correct lenses for my glasses, the lenses did not match. I had to go to an optician who cut the lenses for me.
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Response from Changermesverres
Hello, We are sorry that you are disappointed with your order. We guarantee a satisfaction or refund service. Unless I am mistaken, you did not contact our customer service.
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Philippe R.
Rating: 3 out of 5
following a purchase from 09/07/2023
The lenses are good but not glass rather plastic and there is no Ray-Ban marked on the lenses.
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Response from Changermesverres
Thank you very much for your review! We are delighted to have been able to meet your expectations. Our lenses are made of polycarbonate and not plastic. We sell our own lenses, compatible.
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LAURENT R.
Rating: 3 out of 5
following a purchase from 02/07/2023
The quality is good like last time. But this time I chose gold color and I received the glasses, they are more lemon yellow. Next time I will take orange lol
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Response from Changermesverres
Thank you for your review Laurent. We are sorry that there was not an exact match between your color choice and the product received. We take note of your suggestion and we will do our best to offer you a better customer experience in the future.
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Jean-michel I.
Rating: 3 out of 5
following a purchase from 29/06/2023
Product matches the description but be careful it only lasts 8 or 9 months
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Response from Changermesverres
Thank you for sharing your review. We appreciate that our products have satisfied you, however, we strive to improve the durability of our products.
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DAVID L.
Rating: 2 out of 5
following a purchase from 13/06/2023
The fixing clip does not allow for proper positioning of the lenses. Very disappointed.
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Response from Changermesverres
We are sorry that you are disappointed with your purchase. It is important to measure your glasses with a ruler to get the right size. For your information, you have a link https://www.changermesverres.com/fr/64-clips-solaires. Otherwise, you have the 100% custom option https://www.changermesverres.com/fr/85-clips-solaires-sur-mesure. Do not hesitate to contact us if you have any questions or suggestions.
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Rolando B.
Rating: 2 out of 5
following a purchase from 23/04/2023
Lenses too thin and NOT perfectly adapted to my Ray-Ban Wayfarer. I am not satisfied with my purchase.
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Response from Changermesverres
No worries, this type of situation can be easily resolved. There are indeed several sizes and variants of the Ray-Ban Wayfarer, and it happens that a chosen reference does not perfectly match the exact model of the frame, which may explain the difficulties you are encountering.
Regarding the thinness of the lenses, it is a deliberate technical choice: our polarized lenses made of triacetate cellulose are thin, which gives them lightness, optical clarity, and scratch resistance.
The compatibility of all our references is tested in advance, and this thinness does not influence the adaptation of the lens to the frame.
In order for us to verify compatibility together, could you send us a photo of the inside of the arm of your glasses, where the exact reference of the model (brand, code, and dimensions) is usually inscribed? This will allow us to confirm if the ordered lenses correspond well to your variant of Wayfarer.
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Jerome D.
Rating: 2 out of 5
following a purchase from 20/04/2023
Easy to choose and order, attractive price, but the lenses are a bit larger than the ones in place and a bit more difficult to put on. However, during use, I have a reflection behind the lens in my field of vision on the outer sides, something I didn't have with the previous lenses, so not great, I will wear the glasses a bit longer to see if it's permanent or not before getting back to you.
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Jerome K.
Rating: 3 out of 5
following a purchase from 10/04/2023
Order of Oakley racing jacket News lenses. The lenses I received do not have the ventilation cuts like the original lenses of my glasses. Maybe I should have ordered the vintage racing jacket lenses (changing my lenses told me to take the News model). It would be good to display the photo of the lenses because between the News model and vintage, we do not know the difference. Other than that, good quality of the lenses.
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Response from Changermesverres
We are sorry that the lenses you received do not meet your expectations. We will display the photo of the Racing Jacket Vintage and News lenses on our site for a better understanding of the differences. We are happy to have received a positive comment on the quality of our products. We hope your experience will be more satisfactory next time.
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Yagnadève B.
Rating: 3 out of 5
following a purchase from 07/04/2023
Good quality lenses, but not shaped like the originals and thinner. As a result, a slight play on the frame, too bad. They sometimes pop out of the frame.
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Response from Changermesverres
Thank you for your feedback Yagnadève! We are truly sorry to read that these lenses do not fully meet your expectations. Our team will ensure to provide you with satisfaction and offer you products of optimal quality. Please do not hesitate to contact us if you have any other questions or suggestions.
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Andy B.
Rating: 3 out of 5
following a purchase from 30/07/2022
Disappointing, one product out of two was not suitable for my frames even though it was indeed the right reference. No quality after-sales service in this case (return at your expense, no follow-up). The post office lost my package and I lost everything in the deal! The other product was correct, suitable for my frames and of good quality.
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Response from Changermesverres
We are sorry to read about your misadventure and regret that you could not benefit from our after-sales service. We do everything possible to respond to our customers when there are problems with their orders. Our service invites you to contact us to find a solution to your problem and provide you with adequate follow-up.
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Pascal G.
Rating: 3 out of 5
following a purchase from 31/03/2023
These are not lenses but plastic. We'll see over time regarding scratches...
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Response from Changermesverres
Hello
Yes, our lenses are not glass: BREAKABLE.
They are made of unbreakable polycarbonate.
Thinner, they are 1.2 mm so they are lighter, of the same optical quality as the originals without any prismatic deformations.
They are polarized,
UVA - UVB - UV 400 with Memory Shape,
they also meet all CE standards.
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Frederik T.
Rating: 3 out of 5
following a purchase from 11/02/2023
Very thin lenses
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Response from Changermesverres
Hello Frederik
thanks for your comment
Our Lenses are 1.2 mm, not 1.8 mm
But they are unbreakable, Light, Polarizing and Easy to fit Compatible with your original glasses, these are the most important,
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jerome L.
Rating: 2 out of 5
following a purchase from 05/02/2023
The lenses do not match my frames
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Response from Changermesverres
Hello, we are sorry that you are disappointed with your order. We guarantee satisfaction or your money back. Unless I am mistaken, you have not contacted our customer service. It's a shame for your glasses!
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