Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello,
Thank you very much for your warm review and your perfect score of 5/5! We are delighted to learn that our service and products have met your expectations. Your satisfaction is our priority and we will continue to work hard to maintain this level of excellence.
Best regards,
Traclet sebastien
S
Stella R.
Rating: 5 out of 5
following a purchase from 13/03/2025
The site is easy to use, quick in the search. The payment is secure and there is a wide choice for delivery. The delivery is super efficient. The packaging is very secure. The product arrived perfect with a little surprise inside. That's very nice.
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Response from Chapellerie Traclet
Hello,
Thank you very much for your warm feedback!
We are delighted to learn that you found our site easy to use and that the delivery met your expectations.
It is always a pleasure to add a little surprise for our customers, and we appreciate your kindness in highlighting it.
Your satisfaction is our priority, and your comments encourage us to continue in this direction.
Best regards,
Traclet sebastien
G
Grégoire D.
Rating: 5 out of 5
following a purchase from 09/03/2025
In accordance with the description, delivery on time, nothing negative to report
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Philippe G.
Rating: 5 out of 5
following a purchase from 08/03/2025
Precise
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Patrick F.
Rating: 5 out of 5
following a purchase from 13/03/2025
Fast delivery. Very well packaged. Item that corresponds to my order and very good product.
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Response from Chapellerie Traclet
Hello,
We warmly thank you for your positive review! We are delighted to learn that the delivery was fast, that the packaging was appreciated, and that the item perfectly meets your expectations. Your satisfaction is our priority and your feedback encourages us to continue offering quality products.
Best regards,
Traclet sebastien
C
Corinne A.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good
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Philippe G.
Rating: 5 out of 5
following a purchase from 07/03/2025
Very satisfied, I made several ordering mistakes and I was refunded very quickly
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Georges G.
Rating: 5 out of 5
following a purchase from 08/03/2025
Very nice hat, very well packaged, received quickly and without problems.
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 08/03/2025
A great experience!
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Paul D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Easy to navigate and arrived quickly.
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Vincent A.
Rating: 4 out of 5
following a purchase from 12/03/2025
Everything went well, and I received the item quickly, which meets my expectations.
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Pierre G.
Rating: 5 out of 5
following a purchase from 11/03/2025
Intact product well packaged in perfect condition, ultra-fast delivery.
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Pierre P.
Rating: 5 out of 5
following a purchase from 11/03/2025
Nothing to complain about - the clip buttons for suspenders seem to work well and the order was shipped promptly.
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Franck L.
Rating: 5 out of 5
following a purchase from 11/03/2025
Perfect!
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Jacqueline C.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very pleasant site, products for all budgets while still maintaining quality, I am very satisfied with my purchase and fast delivery, well done.
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Florence G.
Rating: 5 out of 5
following a purchase from 08/03/2025
Order arrived as expected and on time
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Fredy B.
Rating: 4 out of 5
following a purchase from 18/02/2025
Hat conforms to what I wanted, super classy and of good quality
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Robert L.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very satisfied
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Bente O.
Rating: 5 out of 5
following a purchase from 10/03/2025
Perfect. Fast delivery
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Sylvie D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Good French site.
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Marie Armelle R.
Rating: 5 out of 5
following a purchase from 19/12/2024
a trustworthy house and the possibility of exchange is appreciated. The products are beautiful. I will not hesitate to recommend this house for its seriousness.
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Krim B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Long-time customers, I have never had any problems with the orders. The selection is up to par, the quality, the sizes, all my orders have gone very well within the deadlines, I highly recommend..
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Brigitte D.
Rating: 3 out of 5
following a purchase from 16/02/2025
The promise of fast delivery is a lure. I had to call to know the delays... the product was awaiting restocking. To get the products I needed, I had to modify my order.
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Christian B.
Rating: 4 out of 5
following a purchase from 08/03/2025
Not always easy to find what you are looking for on the site but that's normal given the wide choice. Fast delivery.
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Benedicte G.
Rating: 5 out of 5
following a purchase from 05/03/2025
Very good.
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Chantal D.
Rating: 5 out of 5
following a purchase from 07/03/2025
I recommend. A lot of care in the packaging. Delivery time respected.
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Rolf L.
Rating: 5 out of 5
following a purchase from 09/03/2025
I am especially satisfied with the suspenders which are perfect.
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Bent C.
Rating: 5 out of 5
following a purchase from 08/03/2025
Always good service.
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Edouard C.
Rating: 5 out of 5
following a purchase from 06/03/2025
Clear, efficient…
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Michel J.
Rating: 5 out of 5
following a purchase from 09/03/2025
Very good !! Perfect packaging and hat as requested !! Thank you
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Jean-Pierre R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Easy to navigate site. Super fast delivery.
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/03/2025
Fast delivery, quality item, Congratulations...
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Galteau S.
Rating: 5 out of 5
following a purchase from 07/03/2025
Superb cap of very good quality, thank you again
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Florence D.
Rating: 5 out of 5
following a purchase from 09/03/2025
Speed of dispatch, care in packaging
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Laurent C.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very good, impeccable service, careful and attentive. I recommend!
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Abdelhaziz B.
Rating: 5 out of 5
following a purchase from 05/03/2025
meets my expectations
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Dominique H.
Rating: 5 out of 5
following a purchase from 05/03/2025
Don't change anything!
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Patricia G.
Rating: 3 out of 5
following a purchase from 04/03/2025
on the seller's site, the hat I ordered supposedly came from Italy. However, when I received it, surprisingly, it is made in CHINA. Moreover, it is a size 58 and I needed a 56 head size, there you go!
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Bénédicte H. C.
Rating: 5 out of 5
following a purchase from 05/03/2025
My order fully satisfies me, as usual
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Abdelaziz H Valiente Srl B.
Rating: 5 out of 5
following a purchase from 03/01/2025
Excellent custom product Chapka! I just received it.
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