Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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C
Christian G.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very good product
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Jeanluc E.
Rating: 5 out of 5
following a purchase from 01/03/2025
I bought several hats, and I am completely satisfied, however, I found the accessories a bit expensive for what they were.
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Grégoire V.
Rating: 5 out of 5
following a purchase from 02/03/2025
Great, a lot of choices and fast delivery, thank you!
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Rodolphe G.
Rating: 5 out of 5
following a purchase from 01/03/2025
Impeccable
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Eric W.
Rating: 5 out of 5
following a purchase from 01/03/2025
Delivery matching the description
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Bozena S.
Rating: 5 out of 5
following a purchase from 29/11/2024
Everything went very well. Thank you for this magnificent hat, my husband is delighted with his gift
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Paul D.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very happy good price and arrived promptly
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Frédéric T.
Rating: 5 out of 5
following a purchase from 02/03/2025
As described
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Pierre G.
Rating: 5 out of 5
following a purchase from 23/02/2025
Choice and speed
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Patrice R.
Rating: 5 out of 5
following a purchase from 31/12/2024
Dressage hats
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Reynold L.
Rating: 5 out of 5
following a purchase from 25/02/2025
very well received the package as described, and without any flaws, in a quick timeframe.
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Michel V.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very fast delivery to Switzerland. Beautiful site with a lot of choices...Thank you
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Jacques L.
Rating: 5 out of 5
following a purchase from 27/02/2025
Order as described, good quality product
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Jean Pierre B.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very good, impeccable service, careful and attentive. I recommend!
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Manon B.
Rating: 3 out of 5
following a purchase from 09/01/2025
Beautiful hat but a 2-month delay to receive it...
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Jean-Pierre P.
Rating: 5 out of 5
following a purchase from 27/02/2025
Very good
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Marie-Luce D.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very beautiful products in general
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Daniel L.
Rating: 5 out of 5
following a purchase from 21/02/2025
Satisfied
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Yves R.
Rating: 5 out of 5
following a purchase from 24/02/2025
Nothing to report.
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Georges G.
Rating: 5 out of 5
following a purchase from 26/02/2025
I am completely satisfied!
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Véronique B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Great choice
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Pape L.
Rating: 5 out of 5
following a purchase from 26/02/2025
Perfect
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Hervé L.
Rating: 5 out of 5
following a purchase from 25/02/2025
As usual, ordered on Monday and received on Thursday. The hat true to the photo, to recommend.
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Sylvette J.
Rating: 5 out of 5
following a purchase from 25/02/2025
This is not the first time I order from this site, and I can only congratulate myself! The quality is there, and the reception is quick.
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Patrick C.
Rating: 3 out of 5
following a purchase from 25/02/2025
Very fast and careful shipping. Large selection. The only downside: the cotton beanie article is smaller than expected for a 'one size fits all'. The photograph of the article worn is not realistic on an 'adult head'; the beanie is neither as large nor as stretchy as it appears in the photo.
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David B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very serious online store that meets the expectations of their customers.
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Steven W.
Rating: 5 out of 5
following a purchase from 25/02/2025
Fast delivery, excellent product
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Bernard S.
Rating: 4 out of 5
following a purchase from 31/01/2025
Correct delivery.
Delivery time and location not compliant
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Gerard G.
Rating: 5 out of 5
following a purchase from 24/02/2025
The site is satisfactory. The box delivered by the Post was open and re-taped by the Post, but the product was not damaged.
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Estella D.
Rating: 5 out of 5
following a purchase from 25/02/2025
I had never ordered from your site and I am very satisfied, the hat is of very good quality, very beautiful, ordered arrived earlier than expected and very well packaged. I recommend this site
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Raphaël L.
Rating: 5 out of 5
following a purchase from 24/02/2025
Ok.cool Raoul Semoule
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Jean B.
Rating: 5 out of 5
following a purchase from 22/02/2025
still perfect
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Breck M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Excellent beret arrived today.
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Michel M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Fast delivery and without issues. Goods conform to what I wanted. You can go there with your eyes closed.
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Roman C.
Rating: 5 out of 5
following a purchase from 11/02/2025
Availability of specific and quality models, careful and fast shipping
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Anne R.
Rating: 5 out of 5
following a purchase from 21/02/2025
No problem
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Aurore G.
Rating: 5 out of 5
following a purchase from 16/02/2025
My son is delighted
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Roland B.
Rating: 5 out of 5
following a purchase from 21/02/2025
Excellent quality cap. Perfect size. A first return was made easily and without any problem. Traclet is quality!
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Stephan B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Fast delivery, perfectly meets my expectations.
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Yohann B.
Rating: 5 out of 5
following a purchase from 23/02/2025
Very satisfied with my order. The hat arrived on time and well packaged.
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