Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
very good material delivery without issues to recommend
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Response from Chapellerie Traclet
Hello Jean Nicolas,
We warmly thank you for your positive feedback and recommendations. It is a pleasure to know that our equipment satisfies you and that your delivery experience went well.
Best regards,
The team at Chapellerie Traclet.
Y
Yan D.
Rating: 5 out of 5
following a purchase from 04/06/2026
Very good
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Response from Chapellerie Traclet
Hello Yan,
We sincerely thank you for your positive feedback. We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
F
Fabienne J.
Rating: 5 out of 5
following a purchase from 07/07/2026
second order. Very satisfied
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Response from Chapellerie Traclet
Hello Fabienne,
A big thank you for your very positive feedback! We are delighted to know that you are satisfied with your second order. It is always a pleasure to serve you.
Best regards,
The boutique team
B
Bernard S.
Rating: 5 out of 5
following a purchase from 30/06/2026
Fast delivery, compliant products
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Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your positive feedback. We are delighted to learn that the delivery was quick and that our products satisfied you. We would be happy to see you again soon in our store.
Best regards,
The Traclet Hat Shop Team
D
Didier R.
Rating: 5 out of 5
following a purchase from 07/07/2026
ok
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Response from Chapellerie Traclet
Hello Didier,
A big thank you for your positive feedback! We are delighted to know that you are satisfied with your experience at Chapellerie Traclet. Don't hesitate to come back to see us, we will always be happy to welcome you.
Best regards,
The boutique team
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Val B.
Rating: 5 out of 5
following a purchase from 26/06/2026
very satisfied
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Response from Chapellerie Traclet
Hello Val,
We warmly thank you for your positive feedback! We are delighted to learn that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The boutique team
S
Sylvie E.
Rating: 5 out of 5
following a purchase from 07/07/2026
I have already given my positive feedback. The hat is of good quality and it is beautiful. I received it quickly. There is a lot of choice on this site
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Response from Chapellerie Traclet
Hello Sylvie,
We sincerely thank you for your positive feedback. We are delighted to hear that you are satisfied with the quality and style of your hat, as well as the speed of our service. Please feel free to come back and discover our new collections, we will always be happy to welcome you.
Best regards,
The boutique team.
Y
Yves N.
Rating: 5 out of 5
following a purchase from 06/07/2026
The quality is there, the size is perfect, the prices are attractive. Fast delivery. It's perfect. Thank you very much. S
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Response from Chapellerie Traclet
Hello Yves,
A big thank you for your positive feedback! We are delighted that the quality of our products and the speed of delivery met your expectations. We hope to see you soon in our store for new discoveries.
Best regards,
The store team.
R
Richard D.
Rating: 5 out of 5
following a purchase from 07/07/2026
Everything went well
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Response from Chapellerie Traclet
Hello Richard,
We warmly thank you for your positive feedback. We are delighted to learn that your experience with us has been satisfactory. Your satisfaction is our priority and we hope to see you soon in our store.
Sincerely,
The Traclet Hat Shop Team
I
Irene B.
Rating: 5 out of 5
following a purchase from 07/07/2026
Very pretty hat in accordance with the description. Fast delivery in protective packaging given the fragility of the hat
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Response from Chapellerie Traclet
Hello Irene,
We warmly thank you for your flattering review and are delighted to hear that you are satisfied with your hat. Your feedback on the delivery and packaging particularly touches us.
Best regards,
The boutique team.
S
S T.
Rating: 5 out of 5
following a purchase from 08/07/2026
Magnificent shop!!!
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Response from Chapellerie Traclet
Hello S.,
We warmly thank you for your very positive review! We are delighted that you like our shop and hope to see you again soon among us.
Best regards,
The shop team.
C
Claudine J.
Rating: 5 out of 5
following a purchase from 06/07/2026
it's perfect!
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Response from Chapellerie Traclet
Hello Claudine,
We warmly thank you for your positive feedback. It is always a pleasure to know that our products fully satisfy you.
Best regards,
The boutique team.
J
Jacques G.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect
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Response from Chapellerie Traclet
Hello Jacques,
We warmly thank you for your positive review and are delighted to learn that you found your experience perfect. Your satisfaction is our greatest reward.
Best regards,
The shop team.
A
Aurelien B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Transaction completed without any issues
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Response from Chapellerie Traclet
Hello Aurelien,
We warmly thank you for your positive feedback. We are delighted to learn that your transaction experience went smoothly. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 06/07/2026
I recommend
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Response from Chapellerie Traclet
Hello Isabelle,
We warmly thank you for your review and your recommendation. We are pleased to know that you are satisfied with your experience with us.
Best regards,
The team at Chapellerie Traclet
C
Christian B.
Rating: 5 out of 5
following a purchase from 07/07/2026
Serious site, with good products. Very responsive. I recommend.
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Response from Chapellerie Traclet
Hello Christian,
We sincerely thank you for your positive feedback and your recommendation. It is a real pleasure to know that our products and our service have satisfied you. We look forward to seeing you again soon on our site!
Best regards,
The shop team
G
Gérard M.
Rating: 5 out of 5
following a purchase from 07/07/2026
Very nice product (commando beret), ultra fast delivery. I highly recommend this company!
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Response from Chapellerie Traclet
Hello Gérard,
We sincerely thank you for your flattering review and are delighted that you like the commando beret so much. Your satisfaction is our greatest reward and we would be happy to see you again on your next visit.
Best regards,
The Traclet Hat Shop Team.
N
Noury H.
Rating: 5 out of 5
following a purchase from 06/07/2026
very nice hat, great perfect size.
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Response from Chapellerie Traclet
Hello Nouri,
A big thank you for your flattering review! We are delighted to hear that you like the hat and that the size fits you perfectly. We would be happy to see you again soon in our store for your future purchases.
Best regards,
The Traclet Hat Shop Team
B
Baptiste P.
Rating: 5 out of 5
following a purchase from 07/07/2026
Fast shipping, well protected and very nice hat, top!
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Response from Chapellerie Traclet
Hello Baptiste,
We warmly thank you for your positive feedback. We are delighted that you like your hat and that our service met your expectations. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
A
Agnès T.
Rating: 5 out of 5
following a purchase from 06/07/2026
I took the white and navy blue Cannes cap, extraordinary quality, very light to wear, you even tend to forget it, a lot of compliments from my surroundings, fast delivery, I recommend
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Response from Chapellerie Traclet
Hello Agnès,
We warmly thank you for your positive feedback and your recommendation. We are delighted that the Cannes cap pleases you so much and that it receives such good compliments. Your satisfaction is our greatest reward.
Best regards,
The boutique team
S
Stéphane G.
Rating: 5 out of 5
following a purchase from 06/07/2026
Quality products and impeccable service!
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Response from Chapellerie Traclet
Hello Stéphane,
Thank you very much for your positive feedback! We are delighted that our products and our service met your expectations. Your satisfaction is our greatest reward.
Best regards,
The shop team.
F
Françoise B.
Rating: 5 out of 5
following a purchase from 03/07/2026
Fast delivery. Nice item but returned, I made a mistake on the size. Easy return and exchange.
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Response from Chapellerie Traclet
Hello Françoise,
We sincerely thank you for your positive feedback. We are delighted that you found our return and exchange service simple and effective. Please feel free to reach out to us for your future purchases, we would be happy to help you find the perfect size.
Best regards,
The boutique team
L
Lily M.
Rating: 4 out of 5
following a purchase from 06/07/2026
Order well received and well packaged
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Response from Chapellerie Traclet
Hello Lily,
We sincerely thank you for your positive feedback. We are delighted that your order was received well and that the packaging met your expectations. We hope to see you very soon in our store for new discoveries.
Best regards,
The Traclet Hat Shop Team.
G
Gabrielle F.
Rating: 5 out of 5
following a purchase from 29/06/2026
Lovely, caring, helpful people. A perfectly delivered package, very well packaged product. A big thank you
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Response from Chapellerie Traclet
Hello Gabrielle,
We sincerely thank you for your very positive feedback. We are delighted that you appreciated our service and the quality of our products. Your satisfaction is our greatest reward, and we would be thrilled to see you again very soon in our store.
Best regards,
The Traclet Hat Shop Team
N
Nathalie O.
Rating: 5 out of 5
following a purchase from 07/07/2026
Order met my expectations Fast delivery Perfect
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Response from Chapellerie Traclet
Hello Nathalie,
We sincerely thank you for your positive feedback. We are delighted to hear that your order met your expectations and that the delivery was prompt. It would be a pleasure to see you again soon in our shop.
Best regards,
The Traclet Hat Shop Team.
H
Hanna K.
Rating: 4 out of 5
following a purchase from 01/07/2026
Last year, I ordered a hat for my husband. Everything went well. I ordered one for myself (size 55 cm). The label says 55 cm, but it actually measures 53 cm. I would like to return it and order another size. I really like the quality, but the size was a bit different this year.
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Response from Chapellerie Traclet
Hello Hanna,
Thank you for your feedback and your loyalty. We are delighted that you appreciate the quality of our hats and we understand your concern regarding the size.
For the quality, it's normal in 2025, you ordered a natural straw hat while in 2026, you ordered a paper straw hat, hence a different quality of straw and model.
Don't hesitate to contact us for any assistance regarding the return and exchange, we are here to help you.
Best regards,
The Traclet Hat Team.
H
Hubert A.
Rating: 5 out of 5
following a purchase from 07/07/2026
Quality hat and super fast delivery
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Response from Chapellerie Traclet
Hello Hubert,
We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with the quality of your hat and the speed of our service. Your satisfaction is our greatest reward.
Best regards,
The boutique team.
E
Evelyne P.
Rating: 5 out of 5
following a purchase from 06/07/2026
My hat was delivered quickly. It is of very good quality. I recommend.
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Response from Chapellerie Traclet
Hello Evelyne,
We warmly thank you for your positive feedback and are delighted to learn that you are fully satisfied with your hat. Your recommendation touches us and motivates us to continue offering the best to our customers.
Best regards,
The Traclet Hat Shop Team.
B
Bernard D.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect
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Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your positive feedback! Your satisfaction is our greatest reward and we are delighted that you found your happiness with us.
Best regards,
The Traclet Hat Shop team
C
Caroline B.
Rating: 4 out of 5
following a purchase from 06/07/2026
Disappointed by the hat I bought. On the shopping site, you are asked to specify the size 56, 57, 58, etc... only to finally receive a size S, M, or L that does not correspond precisely to your size. The inner band is made of PVC (synthetic leather), which promotes sweating. There are significant color defects in the raffia, poorly placed, which I had to correct with a dye. So it's a meh because at this price, the quality is not there.
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Response from Chapellerie Traclet
Hello Caroline,
Thank you for taking the time to share your experience with us. We are sorry to hear that the hat does not fully meet your expectations and we take your comments regarding the sizes and the quality of the materials into account. Your feedback is valuable to help us improve our products.
Best regards,
The Traclet Hat Team.
S
Sophie B.
Rating: 5 out of 5
following a purchase from 06/07/2026
Thank you! Very efficient I recommend!
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Response from Chapellerie Traclet
Hello Sophie,
We sincerely thank you for your positive feedback! Your recommendation touches us and we are delighted that our service met your expectations.
Best regards,
The Traclet Hat Shop team.
A
Albert P.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect! Happy with my purchase
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Response from Chapellerie Traclet
Hello Albert,
A big thank you for your very positive feedback! We are delighted to hear that you are satisfied with your purchase and that everything is perfect for you. Your satisfaction is our greatest reward.
Best regards,
The shop team
D
Didier P.
Rating: 5 out of 5
following a purchase from 27/06/2026
Correct delivery, package received in good condition, quality hat
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Response from Chapellerie Traclet
Hello Didier,
We warmly thank you for your positive feedback. We are delighted to learn that the delivery went well and that you are satisfied with the quality of your hat.
Best regards,
The boutique team.
L
Louis D.
Rating: 5 out of 5
following a purchase from 08/06/2026
It's a high-quality hat at a very reasonable price. I had a time constraint and customer service did their best to satisfy me.
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Response from Chapellerie Traclet
Hello Louis,
We sincerely thank you for your warm feedback. We are delighted to hear that you are satisfied with the quality of your hat and our customer service. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Team.
J
José-Noëlle B.
Rating: 5 out of 5
following a purchase from 03/07/2026
this cap completely meets my expectations.
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Response from Chapellerie Traclet
Hello José-Noëlle,
We sincerely thank you for your positive feedback. We are delighted to hear that the cap meets your expectations. We look forward to seeing you soon in our online store.
Best regards,
The Traclet Hat Shop Team
P
Patrick I.
Rating: 5 out of 5
following a purchase from 04/07/2026
perfect
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive review! We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
B
Bruno L.
Rating: 5 out of 5
following a purchase from 02/07/2026
very good service, delivery was fast
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Response from Chapellerie Traclet
Hello Bruno,
We warmly thank you for your positive feedback! We are delighted to learn that you appreciated our service and the speed of delivery. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop team.
F
Frédérique N.
Rating: 5 out of 5
following a purchase from 05/07/2026
Perfect
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Response from Chapellerie Traclet
Hello Frédérique,
We warmly thank you for your positive feedback! We are delighted that your experience was perfect and we hope to see you soon in our online store.
Best regards,
The Traclet shop team
L
Lambert E.
Rating: 5 out of 5
following a purchase from 04/07/2026
Product compliant and fast and careful shipping.
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Response from Chapellerie Traclet
Hello Lambert,
We sincerely thank you for your flattering feedback. We are delighted that your product met your expectations and that the delivery was up to your standards. Your satisfaction is our greatest reward.
Best regards,
The Traclet shop team
E
Eliane B.
Rating: 5 out of 5
following a purchase from 03/07/2026
The model is perfect. Order received very quickly.
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Response from Chapellerie Traclet
Hello Eliane,
We warmly thank you for this positive feedback! We are delighted that you like the model and that your order was processed quickly. It is always a pleasure to satisfy our customers.
Best regards,
The boutique team.
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