Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Wide choice of products. Good quality. Interesting price. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2023
The caps are of good quality. One is too big.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
I find the product magnificent.
I only found the delivery a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
The order is delivered very quickly, unfortunately the box is broken, but the post took care of that. And the cap arrived well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Super and delighted and very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
very fast shipping, very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Happy, beautiful product delivered as expected!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
No comments
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Very happy with our purchase, good quality... my husband is delighted, we have been looking for this hat for a long time. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Perfect, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Very fast reception after the order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Top hat shop, TRACLET had the product I was looking for in stock while the manufacturer itself no longer had it. This shows that this site anticipates to have products available. Timeliness, service, and customer service are perfect. I am completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Fast delivery, the toque I ordered is superb. Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Once again delighted with my shopping experience at Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Impeccable, simple order and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
ITEM CORRESPONDING TO THE DESCRIPTION ON THE SITE; N/A.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Fast delivery and in accordance with the description. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Serious and reliable site. Fast delivery but shipping costs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
Perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Always perfect. Product and shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Your site allows easy access to different items, to discover them from different angles, to know the materials used, tips for cleaning them, sizes and costs. As for payments, having an account, you had all my details. The home delivery time was respected and the pure Shetland wool cap with ear flaps that I ordered corresponds perfectly to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
perfect in every way
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2023
Very fast delivery. Navigation on the site is fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
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Response from Chapellerie Traclet
Thank you for your order. Remaining at your disposal. Best regards, Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
easily reachable and good advice. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
The entire service was perfect. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
nothing to report
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2023
The product matches the price otherwise nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Very good, quality item, fast delivery. Totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
very satisfied with the site I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Very happy with the quality of the product and the customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
easy to access, smooth, very functional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
The hat arrived perfectly packaged and on time. I had not chosen the right size and I am in the process of returning it for an exchange without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Very satisfied with the product.
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